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Outside the box

For the first time in the nation’s history, respondents to the decennial census will have the option to complete the survey online. The U.S. Census Bureau is working with the Postal Service to use Informed Delivery to provide customers with an easy way to access the 2020 questionnaire through the internet. Informed Delivery allows users […]

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Serving the city

My name is Elisandro Monarrez and I’m a letter carrier who serves downtown Alhambra, CA, which is part of Pacific Area’s Santa Ana District. I make more than 800 deliveries a day to both businesses and residences, so my route is a busy one. There are a lot of activities to see and customers usually […]

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Grande tour

USPS Sales leaders recently visited Rio Grande District to thank employees for their efforts to win new business for the organization. Since last fall, employees in the district have submitted sales leads that will generate more than $14 million in estimated annualized revenue through the Race for a $Billion campaign. Rio Grande, part of Southern […]

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Making news

The Postal Service has released a video with highlights from the recent Gwen Ifill stamp dedication ceremony. “It is extremely fitting that Gwen’s beautiful face is on a Forever stamp. She will forever be in our hearts and now will forever be in the consciousness of this great nation. Countless envelopes will go from one […]

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Lending a hand

Letter Carrier Brodie Dopler was delivering mail one day last summer in a Burlington, IA, neighborhood when he heard someone yelling for help. Dopler soon spotted an older customer who had fallen and broken her wrist, leaving her stranded on hot pavement for over an hour. The Postal Service employee immediately called 911 and comforted […]

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Caring and sharing

The Postal Service will spotlight its lead-sharing program for retail associates and machine and distribution clerks during Clerks Care Week, which is March 9-13. USPS districts across the country will hold events during the week to thank associates and clerks for contributing to the program, which has generated more than $982 million in estimated annualized […]

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Taking care of business

My name is Brian Ireland and I’m a USPS customer retention agent in St. Petersburg, FL. I’m part of a team that contacts business customers each day to ensure they continue using our products and services. My office in St. Petersburg is one of 12 customer retention sites across the nation. At each of these […]

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Our ‘Heroes’

Link was honored last week for its work to inform — and inspire — Postal Service employees. “Heroes’ Corner,” the column about USPS workers who perform heroic deeds, received the top honor in the article series category in Ragan’s Employee Communications Awards, a national competition for corporate and government communications professionals. Additionally, Link received an […]

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We have a winner

Annette Atkin, a business alliances manager in Pacific Area’s Santa Ana District, is the first USPS employee in 2020 to earn a complimentary registration to this year’s National Postal Forum (NPF). Atkin registered five eligible customers through the NPF Employee Customer Recruitment Program, which aims to bring customers who have never attended the forum — […]

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‘Caring and selfless’

Letter Carrier Diane Amoia was recently delivering mail in a Buffalo, NY, neighborhood when she found a note from a customer indicating that he had harmed himself and needed her to contact police. Amoia immediately called 911 and remained on the scene until emergency responders arrived. The man’s ex-wife later mailed a letter to the […]

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School ties

A retired teacher recently received a letter delivered to a Virginia high school for him more than 50 years ago — then reunited with the student who wrote it. In 1967, Henry Wheeler was an engineering drawing instructor at Douglas Freeman High School in Richmond when Jerry Williams, a former student serving in the Air […]

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Racing report

Postal Service employees have raised more than $368 million in estimated annualized revenue for the organization since the Race for a $Billion campaign began last fall. The initiative calls on employees to submit $1 billion in sales leads during the current fiscal year, which runs from Oct. 1, 2019-Sept. 30, 2020. The Small Business Sales […]

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Selling USPS

My name is Daisy Daniels and I’m a general sales executive for Pacific Area’s Sacramento District. I work with business customers and help them use USPS products and services. A typical week begins with me scheduling appointments. I then spend 3-4 days in the field following up on those calls. My territory includes Chico, CA, […]

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Higher learning

Rasmussen College is offering a 20 percent tuition grant to Postal Service employees seeking to start, resume or finish their education. The grant is also available to employees’ spouses and dependent children. Rasmussen, based in Bloomington, MN, offers more than 50 certificates; diplomas; and associate’s, bachelor’s and master’s degrees. Fields of study include business, technology, […]

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Reva Paulson, Sturgis, SD

“Birthday boss” is an amazing story of Belfor Holdings CEO Sheldon Yellen’s commitment to his employees. By writing personalized birthday cards annually for every employee in the company, Yellen demonstrates how important personal contact is to each and every one of us. […]

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Scary situation

Letter Carrier Sandra Hahn was recently delivering mail in a Burlington, IA, neighborhood when she saw a customer in distress outside her home. Hahn stopped to check on the woman, who has Alzheimer’s disease, and found that she was frightened because a bandage on her face was loose and dangling from her forehead. The customer […]

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‘One of the greats’

Gwen Ifill was remembered as a trailblazer and one of the nation’s most esteemed journalists during the Jan. 30 dedication ceremony for the stamp in her honor. Ifill, among the first African Americans to hold prominent positions in both broadcast and print journalism, was known for her integrity, thoughtful analysis and penchant for asking questions […]

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African American History Month

The Postal Service will mark African American History Month, which is held each February. “African Americans have played a vital role in the history of our organization,” said Postmaster General Megan J. Brennan. “The Postal Service is proud to observe African American History Month each year and honor the important contributions of African Americans to […]

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Checks and balances

My name is Jane Wiese and I’m the financial programs compliance manager for Lakeland District, part of Great Lakes Area. I help the district’s more than 15,000 employees get paid on time and properly. I work at the district office in Milwaukee, where I manage statistical programs. This work is important because the information we […]

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Patience pays

The Postal Service has surpassed the $295 million mark in its yearlong drive to generate $1 billion in estimated annualized revenue through sales leads from employees. The Race for a $Billion campaign, which began in the fall, calls on every employee to submit at least one lead before the current fiscal year ends Sept. 30. […]

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Tag team

Rural Carrier Albert Tovar Jr. was delivering mail one day last summer in Floydada, TX, when he heard someone yelling for help. Tovar soon encountered a customer who had fallen on a concrete walkway while watering her flowers, leaving her injured, overheated and weak after being stranded in a muddy flower bed for almost an […]

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Staying healthy

The Centers for Disease Control and Prevention (CDC) is providing the public with tips to prevent influenza and other contagious respiratory illnesses. Here are some general tips: • Get vaccinated. Everyone 6 months of age and older should get a flu vaccine every season, especially people at high risk, including adults 65 and older, pregnant […]

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Show of Love

St. Valentine joined St. Jude to share some love this week. The Postal Service dedicated Made of Hearts, this year’s Love stamp, at an event held at St. Jude Children’s Research Hospital in Memphis, TN, in time for Valentine’s Day. The hospital, which is named for the patron saint of the impossible, treats children with […]

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Rolling along

My name is Michael Hill and I’m a vehicle operations and maintenance assistant in Arlington, VA. Our department is like AAA for the Postal Service. When a postal vehicle breaks down or gets a flat tire, we come to the rescue. If we can’t fix it, we get another vehicle for the carrier so he […]

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Walk carefully

The Postal Service wants employees to take precautions to avoid slips, trips and falls during winter weather. Here are some tips: • Wear proper footwear. Keep your feet warm and dry. Choose high-traction, slip-resistant footwear. • Stay away. Avoid wet leaves, slippery surfaces and icy areas whenever possible. Shorten your steps and shuffle your feet […]

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Engagement award

Superior achievement. Rachel Ivory, a Pacific Area engagement ambassador, recently received a Superior Achievement Award from her fellow ambassadors. The ambassadors are a team of 20 employees who are divided among the Postal Service’s seven areas and Washington, DC, headquarters. Each ambassador travels throughout his or her assigned territory, conducting classes for managers and supervisors. […]

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Work smartly

The Postal Service wants employees to take precautions to avoid frostbite, hypothermia and other winter health hazards. Here’s what you should know: • Frostbite is dangerous. Frostbite, damage to body tissue, creates a loss of feeling or pale appearance in the extremities, such as fingers, toes, ear lobes and the tip of the nose. Symptoms […]

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