When Margaret Daniels read on social media that people were being asked to tie blue ribbons to their mailboxes to show support for Postal Service employees, she took the challenge to heart. The Gardnerville, NV, retiree affixed more than 70 blue ribbons and bows to mailboxes in her neighborhood — far more than anyone else […]
My name is Monique Drayton and I’m the acting retail specialist for Capital Metro Area’s Northern Virginia District. I help USPS achieve its mission to deliver excellent service to our customers. I spend a lot of time producing data and other useful information for the district. This includes generating several performance reports, analyzing them with […]
A letter carrier’s keen eye has led to a sale that brought in nearly $400,000 in revenue for the Postal Service. West Columbia, SC, Letter Carrier Jamara Rozier sprang into action when she saw vehicles from USPS competitors at an auto parts dealer along her route. She talked with the business owner, who was seeking […]
Music has a way of providing a temporary escape that helps us through unsettling times. To help mark the arrival of the Hip Hop stamps next month, Link wants to hear from Postal Service employees who are big fans of hip-hop. Since the inception of hip-hop more than four decades ago, the electrifying music, dance […]
Letter Carrier Michael Brindle was recently delivering mail to the Community College of Allegheny County in Pittsburgh when he spotted an employee unconscious on the floor inside a campus building. Detecting no pulse from the man, Brindle started CPR while 911 was called and an automated external defibrillator was located. Emergency responders soon arrived to […]
June is a time to honor the contributions of lesbian, gay, bisexual and transgender (LGBT) people in the United States. The annual commemoration is known as LGBT Pride Month, although some call it LGBTQ Pride Month in recognition of individuals who identify as queer or questioning. The observance is held in June to commemorate the […]
My name is David Moffitt and I’m a letter carrier in Bartlesville, OK, where I’ve delivered mail on the same route for 20 years. If you think being on the same route is boring, it is not. Every day is different and I always look forward to seeing my customers. I know their names by […]
The Postal Service has canceled the dedication ceremonies for the Enjoy the Great Outdoors and Hip Hop stamps due to social distancing guidance during the coronavirus pandemic. The Enjoy the Great Outdoors stamps will still be available for purchase June 13, while the Hip Hop stamps will go on sale July 1. Both Forever stamp […]
The USPS Sales team is taking a different approach to its annual June #LEADtheWay sales leads campaign — starting with the name. This year, June will be known as #LEADtheWayBack Month to encourage employees to focus on helping businesses get back on their feet following the economic downturn caused by the coronavirus pandemic. “We’re hoping that […]
The Postal Service is publishing a special coronavirus pandemic-themed edition of Area Update, its print newsletter for employees. National Update: Special COVID-19 Edition includes a message from Postmaster General Megan J. Brennan, information on coronavirus resources and news about how employees are working through the public health crisis. The newsletter is expected to begin arriving […]
A letter carrier’s chat with a customer on her route recently led to a sale that has brought in nearly $91,000 in revenue for the Postal Service. Austin, TX, Letter Carrier Kendra Lawson submitted a lead through the Customer Connect program after a local business owner, David Blake, told her he’d like to talk with […]
The Postal Service wants employees to use caution when reviewing promotions for Federal Employee Group Life Insurance (FEGLI) alternatives. USPS employees recently began receiving emails from Premier Protection Insurance that offer several alternative FEGLI plans. The plans aren’t associated with the Postal Service and aren’t supported by the Office of Federal Employees’ Group Life Insurance, […]
The USPS Wellness team wants to help employees maintain healthy lifestyles during these uncertain times. One option is meditation, which can help people experience thoughts and emotions with greater balance and acceptance. According to experts, meditation has been shown to improve attention, decrease job burnout and improve sleep. Research also shows meditation can help people […]
“On the Job” is taking a break this week. The column that profiles Postal Service employees and their contributions to the organization will resume soon. In the meantime, you can use the “On the Job” archive to catch up with past profiles, including stories about Washington, DC, Postal Police Supervisor La-Vora Chambers Better; Elm Grove, […]
One of the most important novelists of the Harlem Renaissance, Nella Larsen challenged conventional thinking, producing works that continue to invite interpretations from previously neglected points of view. Larsen (1891-1964) is one of four African American literary figures who’ll be featured on Voices of the Harlem Renaissance, a stamp pane that USPS will release this […]
Our nation needs more people like Kyle West, the letter carrier highlighted in the “Sincerely, Mailman Kyle” article. His loving heart and concern for his customers is a standard we all should strive to attain. […]
Rural Carrier Nancy Nemeth was recently delivering mail to a customer in Middle Island, NY, when the woman collapsed and went into an epileptic seizure. Nemeth immediately called 911 and stayed with the woman until emergency responders arrived and took her to a hospital. “The customer could not be more grateful and could not talk […]
A supervisor’s visit to a customer has led to $185,000 in new revenue for the Postal Service and has helped the business build a new source of income during the coronavirus pandemic. Last month, Rolando Tuazon, customer services supervisor at the Waukesha, WI, Post Office, received a phone call from Marcus Theatres saying it had […]
The Postal Service is inviting customers to participate in Mailbox Improvement Week from May 17-23. In line with spring cleaning, the annual campaign encourages customers on city, rural and contract delivery service routes to enhance the appearance of shabby mailboxes. In addition to being physically appealing, tidy mailboxes help improve delivery and collection operations. However, […]
My name is Lupe Hernandez and I’m an acting contract technician for the Los Angeles Processing and Distribution Center. I order the supplies we need to process mail efficiently. This includes ordering supplies for our mail processing machines. Since the coronavirus pandemic began, we’ve experienced a big increase in the amount of parcels we process […]
The USPS Wellness team will offer two webinars this week that are designed to help Postal Service employees deal with their mental and physical health during the coronavirus pandemic. The first session, “Emotional and Mental Well-Being During COVID-19,” will be held Tuesday, May 12, from noon-1 p.m. Eastern time. The webinar will explore how the […]
Letter Carrier Danny Smith was recently delivering mail in a Lafayette, TN, neighborhood when he heard someone yelling for help. Smith soon spotted a 94-year-old customer who’d fallen in her driveway, sustaining multiple cuts and abrasions, including a head wound. The Postal Service employee rushed to the woman’s side, called 911 and comforted her until […]
An Illinois Postmaster’s conversation with the owner of a local wholesale business led to a solution for his shipping crisis and brought in more than $600,000 in revenue for the Postal Service. During a recent Business Connect event sponsored by the Minooka, IL, Post Office, Melissa Davison introduced herself to Daniel Bekavac of Bekavac Trading […]
My name is Alicia Muldrow and I’m an acting occupational health nurse administrator for Los Angeles District. I help keep our workforce healthy and safe, including reviewing employees’ requests for light duty and organizing health and wellness fairs for employees. These days, I do a lot of work related to the coronavirus pandemic. This includes […]
Letter Carrier Nicolas Ortiz Jr. was recently delivering mail in La Crescenta, CA, when he spotted an 80-year-customer who’d fallen behind a vehicle in a driveway, out of sight of other passersby. Ortiz rushed to the man’s aid and called 911. The Postal Service employee comforted the customer until paramedics arrived and took him to […]
The Postal Service has modified its Hold Mail service to assist business customers during the coronavirus pandemic. If a carrier must return mail to a Post Office because the business customer’s box is full or the business isn’t open for an extended period, USPS will hold the mail until May 30. After May 30, the […]
The Postal Service is taking a different approach to reach out to small businesses during the coronavirus pandemic. Postmasters and local business development specialists have been provided materials to help them host online Grow Your Business Day events during the first week of May, which has traditionally been observed as National Small Business Week. USPS […]
My name is Stanette Higa and I’m a maintenance mechanic at the Honolulu Processing and Distribution Center. I help fix the machines that keep our mail and packages moving. I maintain most of the machines in the facility, but my favorite is the delivery barcode sorter machines, also known as the DBCS machines, because they […]
Older Americans Month, an annual celebration of older adults, began May 1. This year’s theme is “Make Your Mark.” The theme was selected to “encourage and celebrate countless contributions that older adults make to our communities. Their time, experience and talents benefit family, peers and neighbors every day,” according to the Administration for Community Living, […]
City Carrier Assistant Joseph Loeser was delivering mail one day last summer in a Sarasota, FL, neighborhood when he grew concerned about a customer standing at a bus stop. The man didn’t look well and Loeser noticed signs of heat stress. The Postal Service employee stopped to check on the customer and offer him water, […]