Archives: Heroes

This carrier followed a customer’s voice and got her medical assistance

This letter carrier rescued a customer who fell down the stairs

This letter carrier saved the day — and the cakes

This letter carrier reunited a lost boy with his family

This employee helped a customer who collapsed inside her home after having a stroke

This rural carrier found a customer in distress after noticing his dog was running loose

This USPS retail associate’s quick thinking helped prevent mail fraud

Throughout 2025, real-life heroes stepped up at the right moment

This employee ensured the injured man received emergency medical care

This employee responded when he saw smoke and heard an alarm

This employee noticed a customer’s mail piling up and took action

The man had fallen out of his wheelchair and was having a heart attack

This employee stepped in when a man without a phone needed assistance

Annette Smith backed up her vehicle so the customer could jump onto its roof

This employee used CPR to save a motorist’s life

This employee grabbed an extinguisher as the vehicle burned at a gas station

This employee found a 96-year-old man who had fallen on the ice

This employee responded to the pleas of an injured woman who had fallen

This employee stayed with her and her daughter until paramedics arrived

This employee rescued a woman who had been stranded for 19 hours

This employee came to the aid of a woman who had fallen and broken a rib