The Postal Inspection Service wants to help protect veterans from scammers. Together with the AARP Fraud Watch Network, the Inspection Service recently launched Operation Protect Veterans, a national campaign to warn former and active service members about scams. “Scam artists specifically target vets by using false claims of military service brotherhood,” said Chief Postal Inspector […]
The Postal Service is launching the ContinYOUous Learning initiative, which is designed to engage employees and allow them to view every experience as a learning opportunity. The initiative will highlight self-paced learning activities using a variety of resources, including podcasts, articles, courses, books and activities. The initiative is part of the Postal Service’s broader effort […]
Thank you for providing uplifting stories like “Carrying on,” the profile Sasa Maksimovic, who fled war-torn Serbia and found a new life with USPS. His perseverance, work ethic and grateful perspective are a shining light for us all. […]
Letter Carrier Amy Helsley was recently delivering mail on a frigid day in Grand Rapids, MI, when she saw a startling sight: a pair of feet sticking out of snow in a customer’s driveway. Helsley investigated and found that an 80-year-old man who was home alone had slipped and been stranded for some time without […]
The Postal Service dedicated new stamps that celebrate some of the planet’s brightest life-forms Feb. 22 in Fort Pierce, FL. The 10 Bioluminescent Life stamps feature organisms with the ability to generate light and include various species found on land and underwater. The pane was produced using highly reflective rainbow-colored holographic material. “These stamps were […]
The Postal Inspection Service and other federal agencies announced the largest elder fraud sweep in U.S. history this week, a crackdown that charged more than 250 people who bilked $500 million from older customers. The fraud schemes, which included mass mailings, victimized more than 1 million people. “Winners. That’s what so many of the people […]
A new Postal Service video offers highlights from the recent Lena Horne stamp dedication ceremony. The 41st entry in the Black Heritage series was dedicated Jan. 30 in New York City. “As we honor these women and men for their great talent and abilities, we must also honor them for the courage it took for […]
The Postal Service is reminding employees of its initiative to identify and report phishing scams and other potential online threats. Phishing occurs when criminals use fraudulent emails to steal online passwords and other personal information. Each month, the CyberSafe at USPS team sends emails that simulate phishing attempts to employees with postal accounts. The emails […]
The Postal Service is reminding carriers about Rural Reach, a sales lead generation program that encourages rural letter carriers to take advantage of their relationships with small-business customers to find new sources of revenue for USPS. The organization wants managers and supervisors to deliver informational service talks to rural carriers every two weeks to keep […]
As far as Jason Hewitt is concerned, Lean Six Sigma isn’t just for the workplace. USPS and other organizations around the world use the popular business methodology to boost efficiency and reduce waste. Hewitt, a Charlotte, NC-based trainer for the Postal Service, has also found ways to incorporate Lean Six Sigma into his everyday life. […]
“Stan and deliver,” the story about Fort Wayne, IN, Retail Associate Stan Coburn marking the 50th year of his postal career, should be national news. […]
Letter Carrier Ronald Schumacher was recently delivering mail in Herrin, IL, when he spotted an older customer in trouble. The woman was facedown in her yard, so Schumacher rushed to her aid. She explained that her dog had knocked her over, leaving her stranded for a while. Schumacher helped the customer get up and into […]
The #PostalProud initiative has expanded to show employees how much they matter to USPS. The latest version of the ongoing campaign will feature postal leaders and customers expressing their appreciation for what employees do. “The message we are delivering to employees is this: Your work matters to your customers,” said Acting Chief Customer and Marketing […]
The Postal Service is reminding employees about its Revenue Assurance team, which works to improve the organization’s finances. The team, established in 2015, helps identify and resolve situations where USPS is losing money, such as process gaps that lead to revenue losses. The team also seeks ways to reduce future expenses. Identifying revenue deficiencies — […]
Highlights from the recent Love Flourishes stamp dedication ceremony are featured in a new Postal Service video. The stamp, which was released Jan. 18, is part of the Love series that began in 1973. The stamp art features colorful flowers surrounding the word “Love” written in cursive script. “We hope that the Love Flourishes stamp […]
Middle school students in Hickory, NC, recently prepared almost 500 care packages for North Carolina National Guard soldiers who have been deployed across the world. The students, who are seventh-graders and eighth-graders at St. Stephens Lutheran School, packed the boxes, which contained $250,000 worth of snacks, toiletries and other items, including notes of appreciation. The […]
Rural Carrier Becky Illgen was recently delivering mail in Cottage Grove, WI, when she spotted a little girl who was clearly confused and scared. Illgen stopped and offered to help the child — a third-grader who had gotten off at the wrong bus stop and had no idea where she was. The Postal Service employee […]
I had never heard of Postmasters being appointed by presidents until I read “End of an era.” Congratulations to Philo, OH, Postmaster Samuel J. Mitchell on his retirement. […]
For Rebecca Davis, working for the Postal Service is more than a job. Davis is Postmaster in Penland, NC, a community of about 500 residents near the state’s western border. Her great-great-grandmother, Harriet Hensley, also served as Penland Postmaster in the 1800s. “It’s part of my family tradition,” Davis said. She began her postal career […]
The Postal Service is seeking nominations for the 2017 Postmaster General Sustainability Excellence Awards. The annual awards recognize areas, districts, facilities, teams and individuals who help foster sustainable workplaces. This year, for the first time, nominations must be submitted through an electronic form. To request the form, send an email to PMGAwards@usps.gov with “Nomination” in […]
The Postal Service is committed to fostering a positive and safe work environment that’s free of threats, fear and violence for all employees. To help fulfill this commitment, a threat assessment team is available at USPS headquarters in Washington, DC, and in all area and district offices to respond to threats and potential violence. Team […]
Calvin White was processing a tray of letters recently when he came across one that stood out from the rest because of its postmark date: 1943. The letter was part of a collection that also included a greeting card and several postcards, all addressed to members of the same family. White, a clerk at the […]
I’m glad singer John Mayer is encouraging his young fans to use the mail. […]
Postal Service employees delivering mail in Illinois recently helped others in moments of need. Herrin, IL, Letter Carrier Michael Hendrickson spotted a toddler wandering alone in a street. He picked up the child, who was wearing only a diaper, and searched door to door until he located a parent. In Byron, IL, Rural Carrier Associate […]
Read More… from Michael Hendrickson, Herrin, IL; Christopher Judah, Byron, IL
Almost 540 Postal Service teams have demonstrated their success in creating positive workplace environments, up 14 percent from a year ago. The teams achieved “certified engaged” status, which USPS gives to workplaces that meet selected criteria, including having at least 75 percent of their employees participate in the Postal Pulse survey. “Each of these teams […]
Postmaster General Megan J. Brennan has announced the appointment of Larry Munoz as Pacific Area vice president, a position he has held on an acting basis since April 2017. The appointment takes effect Feb. 3. Munoz oversees all operations in the area, which includes California, Hawaii, Guam, American Samoa, Saipan and Rota. The area has […]
A new Postal Service video reminds employees that some actions aren’t just unethical — they’re illegal. The video, available on Blue, is part of the “Delivering Ethics” series. The segment highlights the ethical guidelines behind proper hiring rules and selecting proper applicants, as well as conflict of interest laws, including awarding contracts to an employee’s […]
USPS has introduced a tool that allows customers to schedule passport application appointments online. The Retail Customer Appointment Scheduler (RCAS), which is available at usps.com/scheduler, offers customers the option to schedule their passport application appointments at more than 3,100 participating Post Office locations. “The RCAS tool provides customers with an easy, convenient way to schedule […]
Letter Carrier Michael Gravatt was recently delivering mail at an apartment community in Glendale, AZ, when he heard a customer in trouble. An older woman was calling out for help after falling inside her unit. Gravatt heard a dog barking in the apartment, too, so he remained outside while dialing 911 and assuring the customer […]
“Candid camera” shows the true measure of a person’s character is to always do the right thing, whether someone is watching or not. Kudos to all USPS employees who do the right thing every day. […]