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Michael Gravatt, Glendale, AZ

Glendale, AZ, Letter Carrier Michael Gravatt
Glendale, AZ, Letter Carrier Michael Gravatt

Letter Carrier Michael Gravatt was recently delivering mail at an apartment community in Glendale, AZ, when he heard a customer in trouble.

An older woman was calling out for help after falling inside her unit.

Gravatt heard a dog barking in the apartment, too, so he remained outside while dialing 911 and assuring the customer that help was on the way.

He then alerted a property management staff member, who stayed on the scene until emergency responders arrived.

“Michael showed exemplary care and compassion, going above and beyond to assist a customer in distress,” said Glendale Postmaster Billy Garrett.

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