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Peek preview

The Postal Service is shining a spotlight on its employees during this year’s holiday season. Peek into Peak, a new communications initiative, will feature images and quotes from employees who discuss how they contribute to USPS during the holidays. These messages will be delivered each weekday through multiple communications channels, including Link emails, Postal Vision […]

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Even more flexibility

Postal Service employees can contribute more money to health care flexible spending accounts (FSAs) in 2019. FSAs allow employees to set aside money before taxes to cover eligible medical, pharmacy, dental and vision expenses. Under a recent IRS change, the maximum employee contribution for health care FSAs will change from $2,650 to $2,700. The increase […]

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Two more weeks

You have two more weeks to change your health coverage or enroll in a new plan. Open season, the annual period when USPS employees can make benefits changes, ends Monday, Dec. 10. Employees can choose from a variety of health, vision and dental coverage through the following programs and plans: Federal Employees Health Benefits Program […]

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Career development

To help mark National Career Development Month in November, the Postal Service is encouraging you to use HERO’s Universal Profile feature. HERO is the new system that allows you to manage career development activities from a single online platform. The Universal Profile feature allows you to share your career aspirations with your manager and connect […]

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Douglas Daly, Groton, SD

Groton, SD, Rural Carrier Douglas Daly was recently delivering mail in an isolated area when he came upon the scene of an ATV accident. Daly stopped to assist the driver, a 15-year-old who had sustained serious head and chest injuries and was in distress as he lay in the middle of a gravel road. The […]

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Open season

Open season, your once-a-year opportunity to make changes to your health coverage or choose a new plan, is Nov. 12-Dec. 10. Here’s what you should know: • All employees should review their coverage. The Postal Service wants you to evaluate your options to ensure you have the coverage you need without paying for services you […]

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‘Surprise Encounter’

The Postal Service’s new holiday television commercials will begin airing Friday, Nov. 9. The commercials show a letter carrier delivering mail and packages to a home when she spots Santa Claus’s sleigh and reindeer on the snow-covered roof. The carrier then encounters Santa and shows him an envelope that bears one of the new Sparkling […]

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No problem

I work inside the Cleveland Main Post Office, where my job is to resolve customer complaints and concerns. Eastern Area customers are referred to me when others are unable to provide them the answers they need. My day starts with receiving the cases I’ve been assigned. I then contact the customers to learn more information […]

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Grade A

Postal Service employees recently received advice on advancing their careers at conferences organized by African-American Postal League United for Success (A-PLUS). More than 125 employees attended a conference in Greensboro, NC, where they heard from more than 20 postal executives, including Eastern Area Vice President Joshua Colin and Capital Metro Area Vice President Linda Malone. […]

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Need answers?

The Postal Service offers a variety of resources to help employees answer customers’ questions about Informed Delivery. The Informed Delivery Blue and LiteBlue pages each offer FAQs that address topics such as welcome letters for new users, how change-of-address requests affect Informed Delivery, and security and privacy matters. If customers have additional concerns, employees should […]

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Brittany Batt, Grand Rapids, MI

Grand Rapids, MI, City Carrier Assistant Brittany Batt was recently delivering mail when she spotted a child in distress. Batt stopped to check on the boy, who was lying on the ground near a driveway — bleeding and shaking. The Postal Service employee immediately called 911 and comforted the child, as did a customer who […]

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Reaching out

AT&T Communications recently encouraged its employees to sign up for Informed Delivery, the popular USPS mail notification service. The technology and media company featured Informed Delivery in an employee newsletter article that was read by about 20,000 people. Among those who read the story and signed up: AT&T Communications’ Assistant Vice President for Finance Billing […]

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Making connections

I’m a business development specialist for Great Lakes Area’s Detroit District. I show businesses how to ship with USPS, how to advertise with Every Door Direct Mail and how to use products like Priority Mail. I worked as a seasonal employee for Christmas in 1984, then became a mail processing clerk the following year. My […]

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On the list

The Postal Service has tied for fifth place in a ranking of the 15 most admired employers that was compiled by Morning Consult, a market research company based in Washington, DC. USPS shared the fifth-place slot with chocolate-maker Hershey and video-streaming service Netflix, with 57 percent of those surveyed saying they would be proud to work […]

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Brawny brain

When people think about being healthy, their attention often turns to exercise and other forms of physical health that offer readily visible results. But have you ever thought how to keep your brain healthy? More than 16 million adults ages 18 and older live with some form of cognitive impairment, including trouble remembering things, planning, […]

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Demetrius Jennings, Haskell, NJ

Letter Carrier Demetrius Jennings was recently delivering mail in Haskell, NJ, when he saw an unsupervised toddler running in traffic on a busy road. Jennings stopped and picked up the boy, who was wearing only pajamas and was not recognized by anyone in the vicinity. The Postal Service employee called 911 and stayed with the […]

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Need to know

Flag notice. President Trump has ordered U.S. flags flown at half-staff to honor the victims of the mass shooting at the Tree of Life Synagogue in Pittsburgh. Flags should be flown at half-staff until sunset Wednesday, Oct. 31. To fly the flag at half-staff, hoist the flag to the peak for an instant and then […]

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Marking a milestone

The Postal Service is marking the 20th anniversary of the Breast Cancer Research semipostal stamp. USPS issued the stamp in 1998. Since then, more than 1 billion stamps have been sold, raising more than $87.8 million for breast cancer research. “The Postal Service is proud to offer the Breast Cancer Research semipostal stamp, which allows […]

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Protect and serve

I’m a Postal Police officer at USPS headquarters in Washington, DC. My job is to help secure postal facilities and keep employees safe. When I report to work in the mornings, the first thing I do is get my assigned weapon and radio. I then report for roll call to learn of any security issues […]

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Randall Nichols, Dunmore, PA

Letter Carrier Randall Nichols recently grew worried about a customer in Dunmore, PA, who had requested Package Pickup but didn’t answer the door when he arrived at her residence. Nichols soon discovered the woman unconscious on her back porch. The Postal Service employee immediately called 911, alerted a neighbor and remained on the scene until […]

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Let it sparkle

Santa Claus arrived early this year. The jolly guy in the red suit joined USPS leaders at the Oct. 11 dedication ceremony for Sparkling Holidays, new stamps that showcase classic images of Santa Claus from the mid-20th century, painted by Haddon Sundblom for Coca-Cola. “I have no doubt that the Sparkling Holidays stamps will quickly […]

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Life cycles

I’m a letter carrier who delivers mail by bicycle throughout downtown St. Petersburg, FL. My job is unique — St. Petersburg is one of only three remaining cities in the country where carriers use bicycles for mail delivery. I carry both mail and packages, but because I ride a bike, I don’t deliver parcels that […]

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Good shots

Have you gotten your flu shot? The Centers for Disease Control and Prevention (CDC) recommends individuals 6 months of age and older get a flu vaccine each year. All Federal Employees Health Benefits (FEHB) plans cover flu shots at no cost to you. The CDC also encourages people to learn more about the flu, which […]

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It is written

The world could use more mail, The New York Times reported this week. The Oct. 8 article, part of the newspaper’s “Smarter Living” series, cites research that shows handwritten cards and letters make people feel better. Several fans of handwritten correspondence are quoted, including best-selling author and humorist David Sedaris, who is known for writing […]

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Brandy Pleasants, Ashland, VA

Rural Carrier Brandy Pleasants was delivering mail on a spring day in Ashland, VA, when she stopped at a convenience store. Pleasants discovered that the clerk was in medical distress and urgently needed care as he turned blue. The Postal Service employee immediately called 911 and rendered first aid until emergency responders arrived. During the […]

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