Beginning Feb. 16, the Postal Service will mail a welcome letter to every individual who signs up for Informed Delivery. The letter explains the benefits of Informed Delivery, a free feature that allows users to digitally preview their incoming mail and manage their packages from a computer, tablet or mobile device. Each letter includes the […]
Being able to see the glow of a firefly will no longer mean catching it in a jar but rather buying it on a stamp. The Postal Service will release Bioluminescent Life, stamps that celebrate organisms able to generate their own light, Thursday, Feb. 22. USPS will dedicate the stamps that day at a ceremony […]
“Stan and deliver,” the article about Fort Wayne, IN, Retail Associate Stan Coburn’s 50th year as a postal employee, was great. Thanks for sharing it. […]
Rural Carrier Deborah Amsbaugh recently responded to a life-threatening emergency while delivering mail in Polk City, IA. She was at a home’s curbside mailbox when a teenager burst out of the garage, screaming for help. Amsbaugh soon learned that the boy had come home from school unexpectedly and discovered his father unconscious in the garage. […]
The Postal Service is reminding employees how to report their absences when they take unscheduled leave. You must call the Interactive Voice Response system at 877-477-3273 to report any unscheduled leave as soon as possible. To request unscheduled leave, select option 4 when prompted. Here are some additional tips to remember: • Have your employee […]
Aileen Herman has reason to celebrate these days. The Traverse City, MI, mail handler, who was born in the Philippines, recently achieved a long-held goal: She was sworn in as a U.S. citizen. Hired as a non-career mail handler assistant in 2012, Herman was promoted to career status two years later. In 2016, she set […]
Presidents Day, a federal holiday that honors presidents of the United States, will be observed Monday, Feb. 19, this year. The holiday traces its roots to celebrations commemorating George Washington during the early 19th century. After Washington’s death in 1799, his birthday was celebrated informally across the young nation. In 1879, Congress declared Feb. 22 […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.61 percent during the week ending Feb. 9, down from one week earlier. Dakotas (99.19 percent) topped the districts, while Western (98.07 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Analytics Tools,” followed by “DES 2 — Scan Performance.” […]
“Writing a wrong” proves that children today still understand the power of letters. The story also shows how a simple message can inspire complete strangers to do the right thing. […]
Rural Carrier Tab Eigenbrodt was making deliveries recently in East Chatham, NY, when he noticed mail was piling up in the box of a longtime customer who always emptied it daily. Eigenbrodt alerted a neighbor, who checked on the woman and found her collapsed in her home. The woman, who was severely dehydrated, was hospitalized […]
Postal Service employees’ paychecks will soon reflect recent changes to the withholding of federal income taxes. USPS, like other employers, is implementing new withholding guidelines from the IRS that dictate how much employers withhold from pay for federal taxes. Beginning Feb. 3, the fourth pay period of the year, the biweekly personal exemption value for […]
Two letter carriers who captured headlines last week — Catherine “Catie” Arthur, who competed on “Wheel of Fortune,” and Margarett Chase, whose dog, Sophie Jo, competed on “Puppy Bowl XIV” — say they’re surprised by the responses they’ve received. ‘You’re a celebrity now’ Arthur, a Ranson, WV, carrier, won a vacation trip to Aruba during […]
“Behind the Scenes,” a new video from the Postal Service, shows how USPS is using technology to better serve business customers. The 2-minute, 20-second segment uses animation and live-action scenes to highlight several services — such as Business Mail Entry Units and Informed Visibility — that help businesses easily plan and conduct direct mail campaigns. “Every […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.63 percent during the week ending Feb. 2, up from one week earlier. Dakotas (98.92 percent) topped the districts, while Western (98.1 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Analytics Tools,” followed by “DES 2 — Scan Performance.” […]
Margarett Chase is gearing up for a big game this weekend, but it’s not the Super Bowl. Chase, a Richmond, VA, letter carrier, will be cheering for her dog Sophie Jo, a three-legged goldendoodle that will compete on Animal Planet’s “Puppy Bowl XIV.” “I can’t wait to see the show with everyone else. I still […]
Thank you, Glendale, AZ, Letter Carrier Michael Gravatt, for helping the customer who fell. […]
Letter Carrier Michelle Binda and an older Postal Service customer in Quincy, MA, had gotten into the habit of speaking to each other often, since the woman would eagerly wait daily for mail to arrive at her apartment complex. Binda was worried, then, on a recent Monday when she noticed that the woman hadn’t picked […]
Several Medal of Honor recipients who are featured on recent USPS stamp folios will participate in the coin toss before the Feb. 4 Super Bowl. Hershel Woodrow “Woody” Williams, who received the Medal of Honor for his role in the Battle of Iwo Jima during World War II, will flip the coin. Williams is one […]
Solid connections. Four Postmasters were honored last week for their contributions to Business Connect, a program that encourages managers to promote USPS products and services. Paula Webster (Alton, IL), Deborah Mitteer (Pentwater, MI), Lora Gross (Lewisburg, OH) and Joseph Buttaccio (Marion, NY) each significantly increased their Post Office’s revenue in fiscal 2017 compared to the […]
I am so impressed with Columbia, MO, Postal Support Employee Ange Lungunu, who was profiled in “Switched gears.” He possesses the drive and “stick-to-it-ness” that any employer would value. […]
Letter Carrier Kristine Selbitschka was recently delivering mail in a Minneapolis neighborhood when she saw a customer fall from the roof of his home, sustaining a hard blow to the head. Selbitschka rushed to the man’s side and called 911. She also comforted his daughter, who came outside shortly after the mishap. Emergency responders soon […]
Great Lakes Area Vice President Jacqueline Krage Strako has been named acting chief customer and marketing officer, effective Feb. 3. In this role, she will serve on the executive leadership team and oversee product development, marketing, sales, industry engagement and customer care. Postmaster General Megan J. Brennan announced Strako’s assignment this week. During her 28-year […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.32 percent during the week ending Jan. 19, down from one week earlier. Dakotas (98.98 percent) topped the districts, while Western (97.81 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Analytics Tools,” followed by “DES 2 — Scan Performance.” […]
John Mayer is a fan of typewriters — and if you’re a fan of John Mayer, then you have a chance to become his pen pal. The pop star recently took to Instagram to invite people to write him letters — on a typewriter — and mail them to him. “2018: a return to naturalism. […]
A new Postal Service video highlights the recent Year of the Dog stamp dedication ceremony. The 11th entry in the Celebrating Lunar New Year series was dedicated Jan. 11 at the Chinatown Cultural Plaza in Honolulu. “Many of us will look at this gorgeous stamp and say, ‘My gosh, it’s a beautiful stamp,’ but the Chinese […]
“Unexpected path” was a great article about Stephanie Smith and her job with the Postal Inspection Service’s Dangerous Mail Investigations division. […]
City Carrier Assistant David Smith was recently delivering mail on a hot day in Tempe, AZ, when he discovered an injured customer stranded outside her home. The woman had fallen and cut her face, so Smith carried her indoors, called 911 and applied pressure to the wound until emergency responders arrived. She later visited the […]
USPS participated in last week’s Consumer Electronics Show (CES), where the organization showcased digital offerings like Informed Delivery and generated new business. “We’re here to generate leads,” said Business Alliance Specialist Cynthia Moore. “Our amazing sales force has been extremely successful showing how USPS technology can enhance the customer experience.” The Las Vegas show’s 170,000 […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.51 percent during the week ending Jan. 12, up from one week earlier. Dakotas (98.96 percent) topped the districts, while Western (97.94 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To see […]
USPS has redesigned PS Form 3849, also known as the notice left form, and renamed it We ReDeliver for You! Postal employees are required to leave this form when they are unable to deliver an item successfully. The redesigned form lists six options customers have to schedule a redelivery. Here are other highlights: • Simplified […]