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Erasing data

Before returning a mobile phone or tablet to Information Technology, consider erasing it after backing up the contents on a computer. On most devices, the erase function is usually found under “settings.” For instructions, contact IT. […]

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Hit list

Elvis Presley has a hit album again, courtesy of the Postal Service. “Elvis Presley Forever,” the new CD available from USPS, has sold more than 50,000 copies since its release Aug. 12, postal sales figures show. USPS is selling the 18-track CD along with the new Music Icons: Elvis Presley stamp. The stamp and the […]

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Shipping surge

The number of packages sent by households has surged 40 percent during the past two years, while the number of parcels received has grown 16 percent, new research shows. The figures, which are part of the Postal Service’s annual household diary study, were released last week by the Postal Regulatory Commission. The package growth is […]

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Heroes’ corner

Retail Associate Susan Penney was working near the rear dock of the Miamisburg, OH, Post Office recently when she heard someone screaming in pain. Penney rushed outside, where a contract driver’s leg had become pinned between his truck and the dock. She hit the lift release button, freeing him. Letter Carrier Ruth Bennett worked with […]

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Outside the box

The Louisville, KY, P&DC has improved the way it recycles cardboard, saving the Postal Service more than $230,000 each year. The plant established guidelines to ensure reusable cardboard isn’t put into its compactor for recycling. Instead, the cardboard is now sent back to the P&DC’s Automated Parcel Bundle Sorter (APBS) operation. This change has reduced […]

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Diane Reed, Churubusco, IN

Churubusco, IN, Rural Carrier Diane Reed was delivering mail when she encountered a woman who had been locked out of her house for six hours. Reed called one of the woman’s relatives, who came over with a spare key. Once the woman was inside and safe, Reed continued on her route. […]

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Submitting LMS issues

Employees who experience a problem with the Learning Management System (LMS) should contact their district training administrator. Administrators who can’t fix the problem should send an email to elms@usps.gov. The message should include the employee’s first and last names, middle initial and employee identification number; the course or program number; and a brief description of […]

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Recycling rollout

The Postal Service is installing new recycling equipment at more than 200 plants across the nation, part of an ambitious program that could generate as much as $133 million in combined savings and revenue. The equipment is part of the National Recycling Operation, which began last year. Through the program, postal vehicles transport waste paper […]

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Scanning scorecard

The national scanning score for the week ending Aug. 7 was 96.8 percent, up sharply from one week earlier. Western (97.27 percent) led the area standings. Capital Metro (96.97 percent) finished second for the second consecutive week, while Eastern (96.74 percent) climbed three spots to take third. Among the districts, Sierra Coastal (97.83 percent) grabbed […]

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In case of emergency

The Postal Service recently introduced required refresher training for managers designated as Emergency Management Team (EMT) members. The training will include new tools, along with guidelines on preparedness and response efforts to ensure the continued protection of postal employees, assets and overall business continuity. “Training like this builds muscle memory that can be used whenever […]

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Personal devices

To protect Postal Service information, employees must never connect personal devices to any USPS computer, equipment or network via a wired or wireless connection. Personal devices must not store, process or transmit any Postal Service information at any time. For more information, visit the personal devices page on the CyberSafe at USPS site. […]

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Northern Virginia District Business Development Specialist Nancy Campbell

“Those of you who previously used the Business Connect Data Center to enter employee leads will enjoy the [Business Connect Portal] experience. With the improved user experience and process visibility [this new portal] offers, we should see an increase in both participation and sales.” […]

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Still rocking

The Music Icons: Elvis Presley stamp has proven a hit with fans, who are singing its praises on social media and at Post Offices across the nation. “People have been asking for them all day. … [W]e’ve sold quite a bit,” Columbia, TN, Postmaster John Rumbaugh told The Daily Herald newspaper last week. Meanwhile, almost […]

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Heroes’ corner

Camden, NJ, Letter Carrier Felix Bocchicchio couldn’t shake the feeling something was wrong. While on his route recently, Bocchicchio noticed mail piling up in a customer’s box, along with flowers that remained on the home’s porch long after a florist dropped them off. Bocchicchio’s suspicion gnawed at him all day. Finally, he alerted a neighbor […]

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Carrying on

Delivering mail in the summer heat isn’t always easy — but thanks to employees like Donald Williamson, the job gets done. Williamson, a Dallas letter carrier, was profiled last week by the local ABC station about keeping the mail moving despite sweltering conditions. “Our safety goal is to be on the street by 9 o’clock […]

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