The Postal Inspection Service helped ensure the safety of the mail and packages received at Nationals Park before this week’s All-Star Game in Washington, DC. Inspectors screened all mailpieces and parcels — including packages from other couriers — for harmful chemicals, biological agents and explosives. They also looked for abnormalities like excessive postage, too much […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending July 13, up from one week earlier. Dakotas (99.16 percent) topped the districts, while Western (98.04 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
You hear a lot about Informed Delivery these days, but do you understand how the mail notification service works — and why it’s important? If not, here’s what you should know: • Informed Delivery bridges the digital and physical. The free feature allows users to digitally preview their incoming mail and manage their packages — wherever, […]
Reminder: USPS offers a series of videos designed to educate consumers on postal products and services. The “How to: Shipping Tips” series includes segments on packing boxes, addressing packages and similar topics. Most videos are between 1-2 minutes in length. The most recent video, “How to Ship Internationally,” was introduced this year and offers a […]
I loved “Trash to treasure,” the article about the letter from a World War I soldier that was recently delivered to his descendants. […]
Nashville, TN, Maintenance Mechanic Christopher Scott was recently attending training at the National Center for Employee Development in Norman, OK, when a crisis erupted. A postal colleague choked on a piece of food during a meal. Scott rushed to the man’s side and performed the Heimlich maneuver until the food was dislodged. “Christopher’s alertness and […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.51 percent during the week ending July 6, down from one week earlier. Dakotas (99.12 percent) topped the districts, while Western (98.03 percent) led the areas. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Reminder: You can “pin” Postal Facts to your mobile device’s home screen, creating an app-like icon that will take you directly to the informational site. Here’s how to do it: • Apple. If you have an iPhone or an iPad, launch the Safari browser and go to facts.usps.com. Tap the share icon, which looks like an […]
The Pony Express rode again last week in Missouri, where several riders marked the famed delivery service’s 158th anniversary by completing a 2,000-mile re-enactment. The original Pony Express moved mail by horseback between California and Missouri from 1860-1861, becoming a storied part of the Old West. The 10-day “re-ride” began in Sacramento, CA, where Postmaster Michelle […]
The Postal Service is considering rule changes to better protect mail from leaks and spills stemming from rising package volumes. There were 549 reported incidents involving spills or leaks in the mail from broken containers inside packages during the previous fiscal year, up 28 percent from one year earlier. Many spills involve leaks of common […]
Kudos to Toledo, OH, Retail Associate Jenny Hughes for inspiring a statewide system in Ohio that helps police officers who perform traffic stops know if a motorist has communication difficulties. I hope all states will adopt this protocol. […]
Letter Carrier Rhonda Graziano was recently making deliveries at a senior apartment complex in Oakhurst, NJ, when she noticed mail was piling up for a customer whom she’d not seen out and about as usual. Graziano knocked on the man’s door and got no answer, so she alerted a property manager, who entered the unit […]
The Postal Inspection Service is part of a new law enforcement initiative to protect small businesses from fraudsters. Operation Main Street: Stopping Small Business Scams, which was announced last week, involves 24 civil and criminal actions against defendants who allegedly defrauded small businesses. Several cases involved operations that sent businesses phony bills and invoices for […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.88 percent during the week ending June 22, up from one week earlier. Dakotas (99.22 percent) topped the districts, while Western (98.15 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To see […]
The Postal Service is reminding employees about Franked Mail, which is official correspondence sent by members of Congress and other authorized users. Franked Mail is identified by the member’s facsimile signature — the frank — in the upper right corner of the envelope or label in place of a postage stamp. The frank includes “M.C.” […]
A USPS employee was recently honored for her professional basketball career, more than three decades after she retired from the court. Angela Scott, a Capitol Heights, MD, retail associate, played for the California Dreams and the Dayton Rockettes, two Women’s Professional Basketball League (WBL) teams. At a ceremony this month in Knoxville, TN, the Women’s […]
The Ohio motorist alert system inspired by Toledo Retail Associate Jenny Hughes should be expanded nationwide to help people who have communication difficulties during traffic stops. I applaud her efforts. […]
Letter Carrier Garrett O’Conner was recently delivering mail in Avon, OH, when he noticed that an older customer’s garbage cans were not outside as usual. O’Conner decided to check on the woman, and he soon heard her yelling for help. Finding the doors locked, the Postal Service employee called 911 and stayed on the scene […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.86 percent during the week ending June 15, up from one week earlier. Dakotas (99.22 percent) topped the districts, while Western (98.22 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To see […]
If you’re feeling blue, you’re not alone. The Postal Service is sharing information about Informed Delivery on blue collection boxes in San Antonio and Providence, RI. This first round of communication on the iconic boxes is part of a test to promote USPS products and services. The messages, which “wrap” around the sides of the […]
A Chicago retail associate had a nice surprise when she arrived at work recently: Her bosses recognized the 50th year of her postal career. Louise Woodley reported to work as usual at the Cardiss Collins Post Office, not knowing a ceremony had been planned in her honor. She was surprised to discover Chicago Postmaster Wanda […]
Highlights from the recent Sally Ride stamp dedication ceremony are featured in a new video from the Postal Service. The stamp honors Ride, the first American woman in space and a longtime proponent of science, technology, engineering and math education. “Sally Ride’s history-making journey has made it easier for young girls to dream of one […]
Rural Carrier Christopher Chmielinskii was recently delivering mail in North Attleboro, MA, when he noticed a customer in distress outside her home. Chmielinskii rushed to aid the woman — who was struggling to breathe — and reached her in time to catch her as she began to collapse. The Postal Service employee helped the customer […]
Read More… from Christopher Chmielinskii, North Attleboro, MA
I enjoyed “What do you think?” I’m pleased that I have an opportunity to share my thoughts and opinions about my work through the Postal Pulse survey. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.7 percent during the week ending June 8, down from one week earlier. Dakotas (99.14 percent) topped the districts, while Western (98.07 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To see […]
Link isn’t just for USPS computers. The Postal Service wants you to remember that you can access the news site from any device with an internet connection. You can even use smartphones and tablets to read Link mobile, the site’s mobile-friendly version. Link mobile offers the same content you get when you read Link on a desktop computer, […]
The importance of listening to employees is highlighted in the latest “Engage” video. The 4-minute segment features managers throughout Northeast Area’s Albany District discussing their communication techniques. “We have to take the time to engage the employees and tell [them] why we’re doing it and then also share … their progress,” says Sr. Plant Manager […]
An Ohio employee helped inspire a new statewide system that lets police officers who perform traffic stops know if a motorist has communication difficulties. Like many mothers, Jenny Hughes felt anxious when her son, Jay Castro, began driving to work last year. Castro has autism, and Hughes — a Toledo retail associate — didn’t want the […]
I cried tears of joy when I read “Tried and true,” the article about Frances Higgs, the 80-year-old, Superior, MT, rural carrier who will soon retire after 40 years with USPS. She has inspired me to love my job even more than I already do. […]
Letter Carrier Daniel Harness was recently delivering mail on a cold day in Northglenn, CO, when he heard a faint cry for help. Harness investigated and discovered that an older customer who lives alone had fallen outside her home and had been unable to get anyone’s attention for more than an hour. The Postal Service […]