You hear a lot about Informed Delivery these days, but do you understand how the mail notification service works — and why it’s important?
If not, here’s what you should know:
• Informed Delivery bridges the digital and physical. The free feature allows users to digitally preview their incoming mail and manage their packages — wherever, whenever — from computers, tablets and mobile devices.
• One word: Convenience. Informed Delivery users receive email notifications containing images of the outside of incoming letter-size mailpieces that will soon arrive in their physical mailboxes. These images are also accessible on the Informed Delivery online dashboard and mobile app.
• Informed Delivery allows users to track packages, too. If USPS Tracking is available for an incoming package, a consumer can view the delivery status in their Informed Delivery emails. Additionally, they can manage notifications and schedule redelivery from the Informed Delivery dashboard.
• Businesses can add interactive content to Informed Delivery emails. When a consumer clicks on this content, he or she will be taken to the company’s website to receive offers, coupons or to learn more about the firm’s products and services.
• Informed Delivery has more than 11 million users. The feature is available to residential consumers and PO Box residential customers. USPS employees can sign up at informeddelivery.usps.com. Sign-up is voluntary and must be completed off the clock.
• More information is available. Employees can complete an optional course, Introduction to Informed Delivery 101, through the Learning Management System. The course number is 10026830.