Rosemary Onody makes it her mission to help USPS grow its business. The Orlando, FL, customer services manager takes every opportunity to find sales leads, which she submits through the Business Connect program. “Being engaged daily with our customers allows me to look for revenue opportunities,” she says. The Postal Service wants all employees to […]
Northeast Area Vice President Eric D. Chavez will retire June 30 after a 35-year career with the Postal Service. Postmaster General Megan J. Brennan, who announced Chavez’s retirement in a memo last week, praised his “steadfast focus on his customers, co-workers and employees” and his “reputation for building teams that delivered results.” Chavez has led […]
The Postal Service is continuing ongoing outreach efforts to explain mailing requirements and services before the 2020 elections. USPS General Counsel Thomas J. Marshall sent a letter last week to local and state election officials and state party officials across the nation that highlights key aspects of Election Mail delivery processes and explains the requirements. […]
Lead Retail Associate Greg Graham was on duty recently in Springfield, IL, when he grew concerned about an older customer mailing a check via Priority Mail Express. Graham noticed that a supposed company name the woman wrote on the envelope did not correspond to an individual’s name she’d made the $25,000 check out to, and […]
I’m a new Postal Service employee, and I look forward to reading Link each day on my break. Thanks for all the work that goes into providing this news source. […]
Class was in session for a group of Florida first-graders who recently toured their local Post Office despite schools being closed due to the coronavirus pandemic. St. Mary Catholic School in Rockledge worked with Post Office employees to create a virtual event that followed social distancing guidelines while showing students how the mail works. During […]
Several new research tools are available on the USPS Corporate Library’s Subscription Databases Blue page, including resources related to the coronavirus pandemic. Here’s an overview: • Industry research. Curious to see how various U.S. industries have weathered past economic downturns? The U.S. Industry Wizard — one of the “Expert Tools” options in the IBISWorld section […]
The latest “Thank You for the Thank-You’s” video highlights messages of gratitude that USPS customers are sharing through woodwork and drawings. One customer’s display over three carved wooden hearts says: “Thank you, Postal workers. Stay safe!” “U.S. Postal Workers: Thank you! For all that you do!” reads another customer’s message. The 30-second video — the […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which usps.com page lists professional services providers who can assist customers with mailpiece design, printing, preparation and more? a) Every Door Direct Mail b) Online Direct Mail Experts c) All of […]
Mail Handler Gary Haglund was in the cafeteria at the Minneapolis Processing and Distribution Center on a fall day when a crisis erupted. A co-worker stood up from a table and waved for help with one hand as she grasped her neck with the other. Haglund leapt into action and rushed to the choking woman’s […]
The Postal Service has released Voices of the Harlem Renaissance, a pane of Forever stamps that celebrate the lives and legacies of four of the literary movement’s greatest voices: novelist Nella Larsen, educator Alain Locke, historian Arturo Alfonso Schomburg and poet Anne Spencer. The Harlem Renaissance was a defining moment in American history. After World […]
The Postal Service now has a mission statement that describes the organization’s history, its duties and its status as an essential part of the federal government. In April, the USPS Board of Governors adopted the mission statement — the first in the Postal Service’s history — as part of the governors’ work to conduct long-range […]
Memorial Day, a federal holiday to honor U.S. military members who died while serving their country, will be observed Monday, May 25. “The Postal Service is proud to be one of the nation’s largest employers of current and former members of the armed forces, and we honor their contributions every day,” said Postmaster General Megan […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. True or false: The Postal Service recently reported total revenue of $17.8 billion for fiscal year 2020’s second quarter (Jan. 1-March 31), down 2 percent from the same period one year […]
Alain LeRoy Locke was a respected figure of the Harlem Renaissance who wrote and edited some of the arts movement’s most significant publications and played a leading role in supporting and promoting African American writers and artists. Locke (1885-1954) is one of four African American literary figures who’ll be featured on Voices of the Harlem […]
USPS employees have access to live, online training at a discount from Pryor Learning Solutions, an industry leader in business training. Employees can receive a year’s worth of unlimited training for $99 and gain access to more than 1,000 live seminars, more than 7,000 in-person seminars and more than 5,000 online courses that are available […]
Sales leads from Postal Service employees have helped the organization raise more than $679 million in estimated annualized revenue so far this fiscal year. USPS wants to raise $1 billion before the year concludes Sept. 30, an initiative known as the Race for a $Billion campaign. The latest weekly ranking of the organization’s 67 districts, […]
Oscar Osorio watches out for his customers. The Los Angeles letter carrier delivers mail in Los Feliz, the neighborhood where he also lives with his wife and three daughters. “I feel lucky to work in my own community,” he says. Because Osorio’s customers are also his neighbors, he takes special care to protect them during […]
The first time John Stokes tried to follow in his father’s footsteps as a letter carrier, things didn’t quite go according to, well, postal regulations. John, a 51-year-old USPS employee in Stillwater, OK, grew up 25 miles away in Cushing, where his dad, Perry — known as “Red” — began a five-decade career in 1959. […]
Christian Foster, a highway contract route driver in Blanding, UT, was recently transporting mail when he spotted an SUV overturned in a ravine and a man waving for help on the side of the highway. Foster stopped and learned that the man and his girlfriend had been driving in separate vehicles when she crashed, and […]
I love reading Link. The personal stories and “Heroes’ Corner” columns are especially uplifting during the coronavirus pandemic. […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. In a new survey by the Postal Service, what percentage of respondents said they rely more on mail as a result of social distancing? a) 16.7 percent b) 33.3 percent c) […]
USPS is offering special “True Blue” ReadyPost shipping supplies at select Post Offices, in time for Father’s Day. Customers can purchase decorative box and bubble mailer designs that can be used for gift wrapping as well as mailing. The boxes fit inside Priority Mail boxes, making an ideal shipping item with added protection. The Postal […]
The Postal Service wants employees to know that the Hatch Act’s rules on politicking in the workplace also apply when working from home. The Hatch Act is a law that prohibits USPS and other federal employees from engaging in political activity while on duty. Under the Hatch Act, employees are “on duty” when they are […]
The Postal Service has introduced a website to provide customers and employees with the latest information on the organization’s response to the coronavirus pandemic. The site, available at about.usps.com/newsroom/covid-19, explains how USPS — an essential public service during the crisis — is continuing operations while striving to protect employees and customers. Customers working from home, […]
USPS is reminding employees about special flag requirements for two holidays this month: • Peace Officers Memorial Day, which honors police officers who lost their lives in the line of duty, is Friday, May 15. Postal Service facilities are required to fly the U.S. flag at half-staff this day. When the U.S. flag is flown […]
The Postal Service has released a video for National Military Appreciation Month that recognizes military veteran employees for their contributions to the nation and USPS. “Every day, you show your true grit, stand in the gap, perform in critical roles and continue that spirit of service,” Employee Resource Management Vice President Simon Storey says in […]
If you’re a Postal Service employee who is sheltering at home with your children during the coronavirus pandemic, the organization wants you to monitor their online activity. Many schools are closed, so youngsters are probably online more than ever — either doing schoolwork or entertaining themselves, which could potentially expose them to questionable content, scammers […]
Shaniqua Sims is vigilant about keeping her workplace clean. “For the Postal Service, for my co-workers, for my customers, for my family’s sake — I’m pretty much obsessed with it,” says Sims, a custodian at the Winchester, VA, Post Office. USPS wants all workplaces to be clean and safe, especially during the coronavirus pandemic. This […]
How many journeys to the White House start with a roll of toilet paper? That’s exactly what led Cincinnati Letter Carrier Kyle West — now known to millions as “Mailman Kyle” — to the Blue Room on May 1 to receive praise from President Donald Trump during a recognition ceremony dubbed “Hard Work, Heroism and […]