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Avoiding bites

Wubit Yeshiwas recalls the day a customer’s dog pushed through the home’s screen door and charged at her. Her screams alerted the homeowner to come retrieve the pet. For the Alexandria, VA, letter carrier, the experience reinforced the importance of using USPS-recommended safety measures to prevent dog attacks. Yeshiwas, a 21-year Postal Service employee, carries […]

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Staying grounded

The Postal Service is continuing to limit business-related travel. The organization has extended restrictions that took effect in March, when USPS began limiting approved travel requests to “mission-critical” trips and trips and trips for meetings that require an employee’s physical presence and cannot be postponed. This policy will remain in place until at least Aug. […]

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Preparing for retirement

Postal Service employees can participate in an upcoming webinar on preparing for retirement. The session, “Retirement 101,” will be held Thursday, June 18, at noon EDT and repeated Wednesday, July 29, also at noon EDT. Aetna will conduct the webinar, which will focus on Medicare, Medicaid, the Federal Employees Health Benefits Program (FEHB), the Federal […]

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No more tears

City Carrier Assistant Michayla O’Dell was recently delivering mail in Helena, MT, when a sobbing girl around the age of 9 ran up to her to ask for help. The child explained she had been at a friend’s house after school, and she had lost her way as she walked home. O’Dell immediately called 911 […]

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Heaven-sent

It took nearly three decades for Ken Rodin to get the tallest order of his postal career. And it came from his smallest customer: 4-year-old Maci Hopkins. The Bristol, CT, carrier technician recalls the little girl’s words one day recently when she ran outside to meet him: “Mr. Mailman, I have to give you a […]

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Ready, set, go

The Postal Service will celebrate the many ways people appreciate the natural world when it releases its Enjoy the Great Outdoors stamps on Saturday, June 13. The stamps depict five different scenes of various outdoor activities — building a sandcastle, hiking, cross-country skiing, canoeing and biking. The hand-sketched and painted designs are by artist Gregory […]

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Direct messages

The latest “Thank You for the Thank-You’s” video highlights more creative messages from customers who have expressed gratitude to USPS during the coronavirus pandemic. One sign on a board reads: “Thank you, Carol. Be safe. We appreciate you!” Other sentiments are expressed through handwritten notes and cheerful chalk drawings decorated with rainbows, stars and hearts. […]

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Green days

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: The Postal Service has set a goal of receiving (blank) sales leads from employees during #LEADtheWayBack Month in June. a) 2,000 b) 20,000 c) 200,000 d) 2 […]

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Alleviating stress

Postal Service employees can participate in an upcoming webinar on a breathing technique that can help reduce stress. The session, “Diaphragmatic Breathing,” will be held Wednesday, June 10, at noon EDT. GEHA, a not-for-profit provider of health plans for federal employees, will conduct the webinar, which will show how the technique can be used during […]

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Pet peeve

Your cute, cuddly pet dog or cat might be unwittingly helping online hackers gain access to your personal data. Pet owners love to post images of their pets on social media. Cybercriminals know this, too. They also know that many pet owners include their pets’ names in passwords. Hackers often use phishing, smishing, vishing and […]

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Customers first

Larry Marez is always thinking about his customers. The Thousand Oaks, CA, letter carrier recently marked 50 years as a postal employee — and he’s never felt more vital than he does these days, when nationwide protests and the coronavirus pandemic are dominating the news. “I see that it helps my customers on the route cope […]

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Time of need

USPS employees have until June 30 to contribute to Combined Federal Campaign (CFC) charities affected by the coronavirus pandemic. The U.S. Office of Personnel Management, which oversees the CFC, announced a special solicitation in April to help more than 6,000 organizations facing operational challenges due to the health crisis. So far, USPS employees have pledged […]

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Being vigilant

The Postal Service is reminding employees to stay safe during public demonstrations. The security of employees, facilities, vehicles and the U.S. Mail is important to the organization and the Postal Inspection Service. Vigilance is especially important during times like these, where large numbers of people may be in the streets, in front of buildings and […]

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Dog defense

City Carrier Assistant Shandrika Moody was recently delivering a package at a residence in Boca Raton, FL, when three dogs bolted outside through an open screen door. One of the canines bit Moody, necessitating the use of repellent spray as she retreated to her postal vehicle to notify her supervisor. Moody soon saw the dogs […]

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Leading the nation

A new survey ranks the Postal Service first for its overall performance during the coronavirus pandemic, topping many of the nation’s best-known companies. The poll asked consumers to rank a wide-ranging list of 100 businesses on four key measures: resolve, integrity, responsiveness and permanence. USPS ranked No. 1 in the overall composite score, leading companies […]

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Retirement info

The Postal Service wants employees to know about a series of webinars that will be held in June to educate federal workers about the Thrift Savings Plan (TSP). The Federal Retirement Thrift Investment Board, the agency that administers the plan, will conduct the one-hour webinars, which will each be offered twice. Here’s the lineup: “TSP […]

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Be positive

The latest “Thank You for the Thank-You’s” video features more messages of support for Postal Service workers. Through chalk drawings and handwritten notes, customers thank USPS for the organization’s critical work during the coronavirus pandemic. One chalk message reads: “Be positive. Thank you, Mailman.” Another customer left a letter carrier a bagged face mask with […]

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On a mission

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. True or false: Congress recently adopted a Postal Service mission statement that describes the organization’s history, its duties and its status as an essential part of the federal government. a) True […]

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New promotions

USPS is offering promotions on greeting cards and gift cards at select Post Office locations: • Greeting cards. Customers and employees will save $1 when they purchase two Hallmark cards. A coupon, available wherever Hallmark greeting cards are sold, is required. This promotional offer cannot be combined with other offers. The promotion began April 25 […]

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Get ready

The Postal Service wants employees to prepare for hurricane season, which runs from June 1-Nov. 30 each year. Most coastal areas are subject to hurricanes. The storms can cause high winds, heavy rain, flooding and other dangerous conditions. Planning may be different this year because of the need to protect yourself and others from the […]

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On the lookout

Rosemary Onody makes it her mission to help USPS grow its business. The Orlando, FL, customer services manager takes every opportunity to find sales leads, which she submits through the Business Connect program. “Being engaged daily with our customers allows me to look for revenue opportunities,” she says. The Postal Service wants all employees to […]

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Chavez to retire

Northeast Area Vice President Eric D. Chavez will retire June 30 after a 35-year career with the Postal Service. Postmaster General Megan J. Brennan, who announced Chavez’s retirement in a memo last week, praised his “steadfast focus on his customers, co-workers and employees” and his “reputation for building teams that delivered results.” Chavez has led […]

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Ongoing outreach

The Postal Service is continuing ongoing outreach efforts to explain mailing requirements and services before the 2020 elections. USPS General Counsel Thomas J. Marshall sent a letter last week to local and state election officials and state party officials across the nation that highlights key aspects of Election Mail delivery processes and explains the requirements. […]

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Scam, ma’am

Lead Retail Associate Greg Graham was on duty recently in Springfield, IL, when he grew concerned about an older customer mailing a check via Priority Mail Express. Graham noticed that a supposed company name the woman wrote on the envelope did not correspond to an individual’s name she’d made the $25,000 check out to, and […]

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First-class learning

Class was in session for a group of Florida first-graders who recently toured their local Post Office despite schools being closed due to the coronavirus pandemic. St. Mary Catholic School in Rockledge worked with Post Office employees to create a virtual event that followed social distancing guidelines while showing students how the mail works. During […]

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Need info?

Several new research tools are available on the USPS Corporate Library’s Subscription Databases Blue page, including resources related to the coronavirus pandemic. Here’s an overview: • Industry research. Curious to see how various U.S. industries have weathered past economic downturns? The U.S. Industry Wizard — one of the “Expert Tools” options in the IBISWorld section […]

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For all you do

The latest “Thank You for the Thank-You’s” video highlights messages of gratitude that USPS customers are sharing through woodwork and drawings. One customer’s display over three carved wooden hearts says: “Thank you, Postal workers. Stay safe!” “U.S. Postal Workers: Thank you! For all that you do!” reads another customer’s message. The 30-second video — the […]

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