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My App Box upgrade

The latest upgrade to My App Box — the Postal Service’s tool for quick access to more than 430 applications — allows users to configure Microsoft Edge and other web browsers for specific applications. Employees with ACE computers can find My App Box by clicking on the Windows icon on the left side of the […]

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Spring cleaning

Retail Refresh, a campaign to encourage a uniform appearance and approach to enforcing the USPS brand at Post Offices nationwide, kicked off May 1. “We want to achieve clear, clean, safe and organized retail spaces that contain only what is needed, when it is needed,” said Peggy Havanas, a USPS retail management analyst. For example, […]

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Dollars and sense

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How much total revenue did the Postal Service report for fiscal year 2021’s second quarter (Jan. 1-March 31)? a) Approximately $82 million b) Approximately $4.5 billion c) Approximately $18.9 billion d) […]

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New stamps

The Postal Service has announced two additions to its 2021 stamp lineup. The first is Otters in Snow, a booklet of 20 stamps featuring four scenes of the alert and playful North American river otter reveling in a winter landscape. The original illustrations were rendered in pen and ink, with watercolor in shades of brown […]

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Area vice presidents

Two Postal Service executives who have been serving in their roles on an acting basis have been appointed to the positions permanently. Elvin Mercado was named retail and delivery operations vice president for Central Area, which includes 10 states and 33 million delivery points. He was named acting vice president in March. Previously, Mercado served […]

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Farm fresh

Heirloom animals get their day in the sun with the May 17 release of Heritage Breeds, the Postal Service’s latest Forever stamps. These preindustrial farm animals were common before the onset of factory farming, which hybridized livestock for maximum productivity. This hybridization limited genetic diversity. The survival of heritage breeds — many of which need […]

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The ABCs of TSP

Thrift Savings Plan specialists will offer webinars and live question-and-answer sessions throughout May and June on the ins and outs of federal retirement. Here’s an overview of the webinars and when they’ll be offered (all times are Eastern): • TSP Investment Funds: An overview of TSP investment funds. May 20 at 8 a.m., June 16 […]

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Guardian Angela

Rural Carrier Angela Creighbaum was making deliveries on a chilly, wet day last spring in Burlington, WI, when she encountered an older customer yelling for help. Creighbaum rushed to check on the woman, who had fallen outside her home two hours earlier and couldn’t get up. The Postal Service employee safely helped the customer get […]

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Stay or go?

Postal Service employees can participate in an upcoming webinar to learn how to avoid food waste by extending the life of your food. The session, “Should It Stay or Go: Avoid Food Waste,” will be held Tuesday, May 18, at noon EDT. Melanie Berdyck, a nutritionist for the Giant supermarket chain, will conduct the webinar […]

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Satisfied customer

A lead from an Alabama employee has resulted in a shipping deal worth more than $9.5 million for the Postal Service. Charles Bailey, a retail associate in Scottsboro, knew of a rug manufacturer that was shipping its products through a competitor. He submitted a lead through Clerks Care, a program that allows retail associates, call […]

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The right sort

The Postal Service is rolling out new machines specifically designed to help delivery units expedite package processing, an important objective of Delivering for America, the organization’s new 10-year plan. Seven small delivery unit sorter (SDUS) machines have been installed so far, with six installed in April; another 93 are slated for installation before the start […]

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Pressing issue

Rural Carrier Anthony Alexander was recently making deliveries in Hayden, AL, when he encountered a customer in distress. The man had sliced an artery in his arm while working on a tractor outside his home, and he was struggling to get inside for help. Alexander rushed to his aid and immediately called 911, at which […]

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Project: Mailbox

The Postal Service is encouraging customers to zhoosh up their letter boxes for Mailbox Improvement Week, an annual campaign running this year from May 16-22. “Clean, official and well-maintained mailboxes aren’t only aesthetically pleasing; they help smooth delivery for mail carriers and speed service for an entire route. Mailbox Improvement Week is an opportunity for […]

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May days

The Postal Service wants employees to know about special flag requirements for this month’s holidays: • Peace Officers Memorial Day, which honors police officers who lost their lives in the line of duty, is Saturday, May 15. Postal Service facilities are usually required to fly the U.S. flag at half-staff this day. However, because Peace […]

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Test your metal

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which of the following characters is not featured on the new “Star Wars” Droids stamps? a) D-O b) K-2SO c) L3-37 d) R5-D4 2. True or false: Employees who accept the […]

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Sustainability excellence

The Postal Service is still seeking nominations for the 2020 USPS Sustainability Excellence Awards. The annual awards recognize areas, districts, facilities, teams and individuals who help foster sustainable workplaces. A recent call to action asks nominators to share stories from fiscal year 2020 (Oct. 1, 2019-Sept. 30, 2020) that demonstrate innovation, leadership and measurable effects […]

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One to grow on

Post Offices across the nation are holding events in May for small-business customers as part of the Postal Service’s annual Grow Your Business Day campaign. This year’s theme is “Your Business Is Our Business,” emphasizing the role USPS plays in helping millions of small businesses deliver goods to their customers. “Since the earliest days of […]

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Finazzo retires

Krista Finazzo, the Central Area retail and delivery operations vice president who recently served on a special assignment working on the Postal Service’s new 10-year plan, retired April 30 after 27 years with the organization. “Krista has served the Postal Service with dedication, passion and laser focus on our mission in every position she has […]

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Sweet’s no treat

Rural Carrier Associate Melodie Walters was recently working at her case in a Fort Myers, FL, postal facility when she heard a colleague scream: “She needs help!” Walters, a former nurse, saw that another co-worker nearby was choking. She rushed to the woman’s aid and performed the Heimlich maneuver, dislodging a piece of candy. The […]

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On the mark

The Postal Service’s Submit a Lead program has passed $1 billion in total revenue since it began in 2003. Submit a Lead allows employees who are not eligible to participate in the Postal Service’s other lead-generation programs to pass on information about customers who could benefit from USPS products and services. Employees who participate in […]

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‘Plan Now for a Secure Future’

Postal Service employees can participate in an upcoming webinar on long-term care insurance and retirement planning. The session, “FLTCIP 3.0: Plan Now for a Secure Future,” will be held Thursday, May 13, at 2 p.m. EDT. The administrators of the Federal Long Term Care Insurance Program (FLTCIP) will conduct the webinar, which will explore the […]

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Moving along

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: The Postal Service recently announced plans to move mail processing operations at (blank) facilities. a) 18 b) 45 c) 138 d) None of the above 2. Which […]

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Dramatic delivery

Americans have relied on USPS more than ever during the coronavirus pandemic — to deliver prescription medications, ballots, online purchases and much more. But can the Postal Service bring drama to your mailbox, too? The answer is a resounding “yes” from a number of theater artists who’ve turned to the U.S. Mail to connect with […]

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Defensive measures

The Postal Inspection Service is marking Military Appreciation Month in May by promoting Operation Protect Veterans, a joint campaign with the AARP Fraud Watch Network aimed at stopping scams against current and former service members. The coronavirus pandemic has ushered in swindles involving stimulus checks, unemployment insurance, fake COVID-19 cures and more. These scams are […]

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Baby driver

Rural Carrier Kimberly Clark was recently delivering mail in Richland Center, WI, when she spotted an SUV that had skidded off the road into 6-foot-tall weeds. Clark called 911 and saw no sign of occupants, but she recognized the vehicle and wanted to ensure the owners were OK, so she drove to their residence to […]

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