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Odom, all ye faithful

Since the Postal Service’s holiday TV commercial debuted last month, many employees have had one question on their minds: Who performs the stirring rendition of “I’ll Be Home for Christmas” in the ad? The voice belongs to one of Broadway’s biggest stars: Leslie Odom Jr., who won a Tony Award in 2016 for his role […]

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Berlin pair lift

Rural Carrier Melissa Melhorn was recently delivering a parcel at a residence in East Berlin, PA, when she spotted unusual movement in the garage. Concerned, Melhorn knocked on the front door and alerted the older customer who answered. They checked the garage and found the woman’s husband unconscious on the floor. The man soon came […]

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Pandemic pastime

Parents seeking new ways to keep their kids engaged during the coronavirus pandemic are turning to a resource that has been around for generations: the U.S. Mail. Moms and dads are encouraging their children to write cards and letters to friends and relatives they can’t see in person due to the pandemic. Families are also […]

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New prices

The Postal Regulatory Commission has approved the price changes that USPS proposed in the fall. The changes will raise Shipping Services product prices approximately 3.5 percent for Priority Mail service and 1.2 percent for Priority Mail Express service, while Mailing Services product prices will rise approximately 1.7 percent. The changes, which the Postal Service proposed […]

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Face coverings

The Postal Service wants employees to remember the proper procedures for ordering face coverings during the coronavirus pandemic. Generally, only district supply coordinators should order face coverings. Individual employees should not order coverings, including off-catalog purchasing. However, Postal Inspection Service and some maintenance employees are permitted to use off-catalog means to purchase certain masks. The […]

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Point of sale

A retail associate’s talk with a customer at the counter has resulted in a shipping deal worth more than $70,000. Raymond Ramos, who works at the Grand Prairie, TX, Main Post Office, spoke with a customer who sells point-of-sale equipment and was looking for ways to save on shipping. Ramos then submitted the customer’s contact […]

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Closing soon

If you want to change your health benefits or enroll in a new plan, you must act soon. The annual open season benefits enrollment period ends Monday, Dec. 14, at 11:59 p.m. EST. This is the last chance most Postal Service employees will have until next November to consider new health, vision, dental or flexible […]

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Texas two step up

Rural Carrier Cheryl Sechelski and Rural Carier Associate Mark Husfeld were recently making deliveries in Navasota, TX, when they came upon a customer in crisis. As the duo took a parcel to the man’s residence, they heard him yelling for help. They opened the door and found that the customer, who lives alone and has […]

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Into the light

To help mark the start of Hanukkah this week, here are five things to know about the Jewish holiday. 1. Hanukkah celebrates the reclaiming of the Temple in Jerusalem during the second century B.C. The Temple had been desecrated by a conquering army. Worshippers prepared to rededicate the holy space but discovered that only one […]

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Climbing the ranks

Here’s a look at some recent changes in the USPS leadership ranks: • Janie M. Beltran, the Southern Maine Processing and Distribution Center’s plant manager, was named the Albany, NY, Processing and Distribution Center’s acting plant manager. She succeeds Lawrence “Buddy” Crosby, who has resumed his regular duties as the Providence, RI, Processing and Distribution […]

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Know your choices

A newly updated video about the Federal Employees Health Benefits Program (FEHB) reminds employees to conduct a “health plan checkup” during this year’s open season. The three-minute video, “FEHB Health Plans: Your Changing Life,” encourages employees to evaluate their health care options to ensure they have the coverage they need. The video also explains how […]

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Paychecks reminder

If you don’t use direct deposit to receive your Postal Service paycheck, the organization wants you to sign up as soon as possible to avoid potential network disruptions caused by the coronavirus pandemic. While no disruptions are expected, taking advantage of the direct deposit option is a wise precautionary measure. Employees who already have direct […]

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Yes way, Jose

Letter Carrier Jose Colon Sr. was recently delivering mail in a Cincinnati neighborhood when he heard someone yelling for help in a garage. Colon entered the space and found a customer in her 80s who had fallen and broken her femur, leaving her incapacitated for some time. The Postal Service employee immediately called 911, as […]

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Rochelle Zeno, Goodrich, TX

The roster of upcoming stamps featured in “Hello, 2021” are some of the most beautiful designs I have seen in my 35 years with the Postal Service. With the coronavirus pandemic and all the challenges we face, we need vibrant and uplifting stamps to brighten our day. I am pleased and honored to sell these […]

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Right on time

Michael Elmore believes the coronavirus pandemic has made the Postal Service’s unofficial motto — Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds — more important than ever. “Sometimes, customers are waiting for me,” the part-time flexible carrier said. “They might need their […]

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For adoption

Ready to make some holiday magic? Beginning Dec. 4, you can go to the USPS Operation Santa website to read letters from children and others who are less fortunate this holiday season. You can then pick one or more letter to “adopt” and follow the directions on how to make the writer’s wishes come true. […]

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Motor Vehicle Safety Month

USPS Motor Vehicle Safety Month, a time to raise employee awareness about the importance of safe driving — especially during the busy holiday season — is now underway. While safe driving is important year-round, it is particularly critical in December when the organization historically experiences increases in vehicle accidents as employees, including new temporary hires, […]

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Grab your Checkbook

The Postal Service is reminding employees that they can use Checkbook’s Guide to Health Plans for Federal Employees to compare their options during this year’s open season. The online tool has information about all plans available through the Federal Employees Health Benefits Program. This includes information on copays, deductibles, prescription drug costs, and whether dental […]

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Who? What? Where?

Letter Carrier Deborah Syntet was recently delivering mail in Buffalo, NY, when she spotted an older man lying alongside a road. Syntet rushed to his aid and found him to be unconscious, and though he soon came to, he could not remember his name or where he was. The Postal Service employee immediately called 911 […]

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Future leave

The Postal Service is updating its Enterprise Leave Request Application to include scheduled leave. The application, also known as eLRA, has been used to request unscheduled leave, such as for illnesses or injuries, personal emergencies, community disaster or Wounded Warrior leave. The change now allows craft employees to use the application to request scheduled leave […]

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Flex time

The importance of flexible spending accounts (FSAs) is explained in a newly updated video from the Postal Service. FSAs, one of several options available to employees during open season, can help employees reduce their taxable income and save on yearly health or dependent care costs. The four-minute video, “2020 Flexible Spending Accounts,” explains the different […]

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High achievers

Here’s a look at some recent changes in the USPS leadership ranks: • Hollywood, FL, Postmaster Daniel J. Carleen was named the Fort Worth, TX, Post Office’s acting officer in charge. • Renee Chaney, the Tucson, AZ, Processing and Distribution Facility’s plant manager, has been named the Sacramento, CA, Processing and Distribution Center’s acting plant […]

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Christmas watchlist

Ready for a holiday binge watch? Get cozy with some popcorn, cookies and cocoa and count down the days until Christmas with these 12 television movies full of mail-related themes. 1. “Write Before Christmas” (2019). In this Hallmark Channel production, after a recently single woman (Torrey DeVitto) sends Christmas cards to five people who have […]

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Two weeks left

Postal Service employees have two more weeks to change their health coverage or enroll in a new plan. Open season, the annual period when USPS employees can make benefits changes, ends Monday, Dec. 14. Employees can choose from a variety of health, vision and dental coverage through the following programs and plans: • Federal Employees […]

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Paul’s call

Carrier Technician Paul Arcaro was recently making deliveries in Asheville, NC, when he grew concerned about an older customer. Arcaro and his colleagues make a point of checking on the woman daily, and she didn’t respond when he knocked on her front door. The Postal Service employee soon spotted the customer inside lying on the […]

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Safety first

The Postal Service urges employees to wear face coverings and adhere to social distancing procedures as coronavirus infections continue to spike across the nation. According to the Centers for Disease Control and Prevention, face coverings and social distancing of at least 6 feet from others help reduce the spread of the virus, which is transmitted […]

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Counter talk

Friendly chats with customers have resulted in Retail Associate Carolle Griffin submitting more than 10 leads through the Clerks Care program. One conversation with the owner of an online cosmetic company yielded more than $15,000 in new revenue for the Postal Service. Mona Ramsey, the business owner, who is a regular customer at the New […]

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