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Wowie, Maui!

The Maui County Council in Hawaii recently passed a proclamation recognizing three of the island’s postal facilities for their long perfect-score streaks on USPS Retail Customer Experience surveys. The Makawao and Kula Post Offices are tied with each other for second in the nation with 45 consecutive Retail Customer Experience perfect scores, and the Pulakani […]

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Two cents

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blanks: USPS reported total operating revenue was (blank), while total operating expenses were (blank) during the quarter that ended March 31. a) $1.5 billion, $2.5 billion b) $2.5 […]

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‘Awe-inspiring and indelible images’

Iconic photos of the American landscape taken by Ansel Adams were celebrated May 15 at a dedication ceremony for new stamps showcasing 16 of his images. “Ansel Adams is one of the 20th century’s most renowned artists, responsible for thousands of awe-inspiring and indelible images of the American landscape,” said Daniel Tangherlini, a USPS Board […]

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PSHB virtual seminar

USPS employees may participate in an upcoming virtual seminar on the new Postal Service Health Benefits (PSHB) Program. The session will be held Tuesday, May 21, from noon to 1 p.m. Eastern. PSHB — which takes effect in 2025 — is a new, separate program within the Federal Employees Health Benefits Program and will be […]

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‘Stress Management’

Postal Service employees may participate in an upcoming webinar that will show how to manage stress more effectively through improved self-care. The session, “Stress Management,” will be held Tuesday, May 21, from noon to 1 p.m. Eastern. Representatives from Aetna, a provider of health plans for federal employees, will lead the discussion. Participants must register […]

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‘Step Up to Lexis+’

Postal Service employees and contractors who perform legal research for the organization can participate in an upcoming webinar on the Lexis+ service. The session, “Step Up to Lexis+ for Legal Researchers,” will be held Tuesday, May 21, from 2 to 3 p.m. Eastern. A LexisNexis government solutions consultant will lead the discussion. Participants must register […]

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New postcard focuses on strengthening USPS workforce

The latest Delivering for America postcard was recently mailed to Postal Service employees’ homes. The card highlights efforts to strengthen the USPS workforce, including career conferences, job fairs, career conversions and workplace improvements. In addition to being sent to employees’ homes, Delivering for America postcards can be downloaded from LiteBlue. Each card addresses a different […]

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Both took an oath

James Chambers, the Fort Myers, FL, postmaster, recently swore in son Quaid Chambers as the Dumas, TX, postmaster. “Being able to administer the oath to my son was a very special time for me. I am very proud both as a postmaster and a father,” the elder Chambers said. The younger Chambers began his postal […]

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Coming in on a wing and a prayer

Throughout its history, the nation’s postal system has experimented with new forms of transportation to move the mail. By the early 20th century, the sky was the limit. On May 15, 1918, before a crowd of thousands, including President Woodrow Wilson and first lady Edith Wilson, the first scheduled airmail flight lifted off from a […]

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Dog days

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. When does this year’s USPS National Dog Bite Awareness Campaign begin? a) Saturday, May 11 b) Sunday, June 2 c) Sunday, June 9 d) None of the above 2. True or […]

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‘Step Up to Lexis+’

Postal Service employees and contractors who perform news and business research for the organization can participate in an upcoming webinar on the Lexis+ service. The session, “Step Up to Lexis+ for News and Business Researchers,” will be held Friday, May 17, from 1 to 2 p.m. Eastern. A LexisNexis government solutions consultant will lead the […]

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USPS reports second-quarter financial results

The Postal Service has reported its financial results for fiscal year 2024’s second quarter (Jan. 1-March 31). Here are some highlights: • Revenue. Total operating revenue was $19.7 billion, an increase of 2.1 percent compared with the same quarter one year earlier. Shipping and packages revenue increased 1.2 percent, First-Class Mail revenue increased 4.4 percent […]

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May is National Military Appreciation Month

May is National Military Appreciation Month, a time to honor those who are serving or have served in the U.S. military. The observance was created through a bipartisan effort spearheaded by Sen. John McCain in 1999. The legislation was quickly approved by a unanimous vote in Congress. May was selected because of the many military […]

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Project Safe Delivery goes online

The Postal Inspection Service has added a Project Safe Delivery section to its website, highlighting the agency’s joint effort with USPS to combat mail-related crime. The page, part of uspis.gov, debuted in mid-April. It offers background information, statistics and several success stories since the initiative’s launch last May. The section also explains the importance of […]

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Here’s how to avoid social engineering scams

The Postal Service wants employees and contractors to be aware of the threat social engineering poses to the organization. Social engineering occurs when cybercriminals use technical, interpersonal and psychological methods to try to get financial and personal information from their victims. This could involve a cybercriminal calling or emailing an employee or contractor while impersonating […]

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‘Avoiding Burnout’

Postal Service employees may participate in an upcoming webinar that will show how to identify signs of burnout and ways to deal with it. The session, “Avoiding Burnout: Finding Resilience,” will be held Tuesday, May 14, from noon to 1 p.m. Eastern. Representatives from Aetna, a provider of health plans for federal employees, will lead […]

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A biography of an early postmaster general is now available

An article examining the life of Ebenezer Hazard, who served as postmaster general during the earliest days of the republic, was recently added to the postal history section on usps.com. It was written by Junemarie Brandt, an acting postal history senior research analyst. Hazard was named postmaster general in 1782, toward the end of the […]

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Parker in the house

The artist behind the new Celebration Blooms and Wedding Blooms stamps received a hero’s welcome at the Huntington, NY, Post Office last week. The office held a meet-and-greet with Kim Parker, a Huntington native whose illustrations appear on the stamps. In addition to customers, the audience included Huntington Postmaster Chris Distl and New York 2 […]

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License to drive revenue

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: The Postal Service’s revenue from licensing intellectual property such as its Mr. ZIP character has grown almost (blank) during the past seven years. a) 5 percent b) […]

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‘Coping with Anxiety and Depression’

Postal Service employees may participate in an upcoming webinar that will show how to differentiate between normal feelings of stress and symptoms of anxiety and depression. The session, “Coping with Anxiety and Depression,” will be held Tuesday, May 7, from noon to 1 p.m. Eastern. Representatives from Aetna, a provider of health plans for federal […]

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She’s got the 4-1-1

My name is Shawana Holliday-Wood and I’m a human resources generalist principal, based at Postal Service headquarters in Washington, DC. I help USPS respond to requests made under the Freedom of Information Act, also known as FOIA, a law that allows individuals to access records from any federal agency, and the Privacy Act, a law […]

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The shapes of things to come

The Postal Service will release its latest Floral Geometry stamp on Friday, April 26. The art for the $1 stamp features a series of overlapping geometric shapes — including circles, ovals and triangles — that reflect the symmetry of floral patterns found in nature. In addition to the $1 Floral Geometry stamp, USPS released $2, […]

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A trio took turns performing life-saving CPR on their co-worker

Misty Frisbie was on duty at the North Platte, NE, Mail Processing Facility in December when she heard an urgent cry for help. Frisbie, a processing support specialist, rushed to the area and found a rural carrier who had collapsed. The carrier was unresponsive and not breathing. After Frisbie started CPR, Matt Fhuere, a retail […]

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Her fake flowers stem the loss of walkaway pens

The Lexington, NC, Post Office gives new meaning to the term “flowery writing.” The office affixed artificial flowers to the pens at retail windows to prevent forgetful customers from walking away with them. “This not only protects our resources but adds great ambience to the lobby,” said Shelly Brogdon, a retail associate who came up […]

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Diversity of knowledge

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blank: The Postal Service has observed Celebrate Diversity Month every April since (blank). a) 1997 b) 2004 c) 2011 d) 2018 2. Approximately how many taxpayers mailed their […]

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EAP orientation

The USPS Employee Assistance Program will hold its next online orientation on Friday, May 3, from 1 to 1:30 p.m. Eastern. The orientations, held on the first Friday of each month, offer information on how Postal Service employees and their families can use the program. Employees must register in advance on the EAP website. […]

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The Postal Service’s digital detectives are marking a milestone

The USPS Remote Encoding Center in Salt Lake City — the first such center in use and the last one still standing — celebrated 30 years of service last week. The center receives digital images of letters and packages with illegible addresses from other postal facilities around the country. More than 730 employees work at […]

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A strong sense of place

My name is Aaliyah Smith and I’m a part-time flexible retail associate in Loveville, MD, about 55 miles south of Washington, DC. My older sister is a postal worker, and she would always come home and talk about it. I graduated high school on June 1, 2022, and came straight to work for the Postal […]

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