A tip from a retail associate in Texas has resulted in a shipping deal worth more than $92,000 for the Postal Service. Camron Brown, who works at the Preston Royal Post Office, talked with a representative of a company who was looking for cost-effective shipping. He submitted a lead through Clerks Care, a program that […]
The Postal Service is expanding an effort that helps reduce utility costs and greenhouse gas emissions at USPS facilities. The Utility Management System (UMS) captures cost and use data for electricity, natural gas, water, sewer, steam and fuel oil at facilities. For instance, UMS data shows the organization’s energy consumption for heating, lighting and other […]
Rural Carrier Amy Fitch was recently delivering mail in Spotsylvania, VA, when she grew concerned about an older customer. The woman had not retrieved packages left on the porch several days earlier, so Fitch stopped to check on her. When the Postal Service employee knocked on the front door, the customer yelled for help. Fitch […]
The USPS Wellness team and the University of Phoenix will offer “Emotional Intelligence,” a webinar, on Aug. 9. The session will be offered at 12:15 p.m. and 3:15 p.m. Eastern that day. The webinar will address the three components of emotional intelligence — self-awareness, self-regulation and empathy — and how to use emotional information to […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Karen A. Bacon completed a detail assignment as the Seattle postmaster and resumed her regular duties as the Tacoma, WA, postmaster. Philip A. Millican, the Arizona-New Mexico District’s Post Office operations manager, was named Seattle’s acting postmaster. • Jessica Y. Brewster-Johnson, […]
To better protect the Postal Service from cyberthreats, the organization is changing the way employees and contractors sign into USPS applications. The new verification method is called multifactor authentication, or MFA, and it requires users to provide two or more confirmations to sign into an application, an online account or a virtual private network. These […]
Retail Associate Stephanie Williams was recently on duty at the Post Office in Baker City, OR, when she grew concerned about a regular customer who was nodding off in a lobby chair. She checked on the man, who was red-faced and struggling to breathe as he told her a steroid shot he received wasn’t working […]
A tip from a retail associate in Texas has resulted in a shipping deal worth almost $96,000 for the Postal Service. Rashonda Lloyd, who works at the Grand Prairie Post Office, talked with a representative of a custom apparel company who was looking for cost-effective shipping. She submitted a lead through Clerks Care, a program […]
Employees have an opportunity to provide feedback about the Postal Service’s new holiday advertising campaign. To participate, employees can complete an online survey. It will take approximately 15 minutes to review the new advertising materials and provide feedback. The survey is open through Aug. 1. The data that USPS collects will be shared in aggregate; […]
Three stamps issued during the past two years have been singled out for glory in the design industry. The Kwanzaa stamp from 2020 took first place in the invitations/announcements category of the 2022 Print Awards, a competition run by Print magazine. The judges praised artist Andrea Pippins and art director Antonio Alcalá for an approach […]
Letter Carrier Jason Sinski was recently delivering mail in a Sparks, NV, neighborhood when he spotted a woman in distress outside a home. “Where are you?” she screamed frantically. Sinski rushed to aid the woman — a caregiver who worked nearby — who had heard the resident yelling for help but couldn’t locate him. They […]
The USPS Diversity, Equity and Inclusion team will hold a veterans roundtable discussion on Sunday, July 24. The virtual event aims to provide employees who are in or have served in the military with information and resources that may be beneficial to them and their families. The roundtable will focus on the Military Buyback program […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • James A. Davey, field human resources director, was named acting organization design director. • Erik P. Dickerson, a principal data analyst in Human Resources, was named WestPac Region’s acting human resources director. • Stephen B. Hagenstein, logistics modeling and analytics director, […]
USPS is now offering Extended Mail Forwarding — a product that allows customers to forward their change-of-address mail for up to 18 months — as a permanent service. Introduced in August 2020, the service has been successfully test-marketed nationwide for two years. More than 2 million customers have purchased the service. “We are extremely pleased […]
Suzanne Truitt, a rural carrier associate, was making deliveries on a February day in Brookfield, MO, when she spotted an older customer in trouble: The woman had fallen on her porch in freezing temperatures. Truitt rushed to the customer’s aid, safely helping her get back on her feet. The woman declined medical attention. A member […]
Postal Service employees can participate in an upcoming webinar to learn about the Federal Employees Health Benefits (FEHB) Program and Medicare. The session, “Medicare and FEHB,” will be held July 25 at noon EDT. Representatives from GEHA, a not-for-profit provider of health plans for federal employees, will conduct the webinar and explain how Medicare works […]
A Texas employee’s sales lead has resulted in a mailing deal worth more than $1 million for the Postal Service. Ramon Coleman, a customer services manager at the Dallas Downtown Post Office, talked with a representative of a medical center who was looking for a cost-saving way to market their facilities and to mail invoices. […]
The Postal Service has introduced Area and Regional Update, a new version of its quarterly newsletter for employees. The publication reflects the organization’s new structure and will cover both Retail and Delivery areas and districts and Logistics and Processing regions and divisions. Area and Regional Update will be available in Atlantic-Eastern, Southern-Eastern, Central-Western and WestPac-Western […]
Letter Carrier Anessa Darby was recently delivering mail at an apartment complex in Lincoln, NE, when she spotted smoke billowing from a garage. Darby immediately alerted a maintenance staff member, who called 911. Firefighters were dispatched to the scene to put out the blaze, which was caused by an electrical malfunction. A resident of the […]
The Postal Service’s USPS Connect Local expansion continues apace, with Virginia and North Carolina the latest states to offer the organization’s new commercial package delivery program in targeted areas. USPS Connect Local, which began a national rollout in February, offers businesses affordable next-day delivery, as well as same-day delivery, Sunday delivery and pickup options in […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Salina A. Ferrow, customer care director, departed USPS on June 24 after nine years with the organization. • Trent J. McNeal was named Denver postmaster. He previously served as Seattle postmaster. • Ashlea A. Meyer completed the Massachusetts Institute of Technology’s […]
If you haven’t completed your Postal Pulse employee survey, you must do so before July 15. The survey, which began June 14, allows the Postal Service to obtain feedback on its efforts to improve its workplace environments. The survey is run by Gallup and takes about five minutes to complete. Bargaining employees should have received […]
Letter Carrier Michael DiLella was recently making deliveries in a Rochester, NY, neighborhood when he grew concerned about an older customer whose mail was piling up unusually. DiLella alerted the woman’s next-door neighbors, who promptly checked on her and found that she’d fallen two days earlier. Paramedics were dispatched to the scene to provide medical […]
Thrift Savings Plan specialists will offer several webinars in July on the ins and outs of the program, also known as TSP. Here’s an overview of the webinars and when they’ll be offered (all times are Eastern); select each date to register online. • TSP Contributions: Taking Control of Your Future: Shows how the future […]
Letter carriers will be able submit sales leads on their mobile delivery devices, starting July 11. The devices now have an “Employee Lead Entry” option, allowing carriers to enter a customer’s information and indicate which products or services they spoke to the customer about. “GPS technology allows for certain fields to be prepopulated, reducing the […]
Additional price and classification changes — as well as a Priority Mail enhancement and a new method of determining zone assignments — are slated to take effect July 10. Here’s an overview: • Price changes: As the Postal Service has previously announced, the price of a Forever stamp will increase from 58 cents to 60 […]
City Carrier Assistant Dylan Diaz was recently making deliveries at an apartment complex in Clovis, CA, when a sobbing preschooler ran up to him and clutched his uniform. The distraught little girl told Diaz she couldn’t remember where she lived or where her parents were. The Postal Service employee calmed the child, assured her he […]
President Joe Biden has ordered U.S. flags flown at half-staff to honor the victims of this week’s mass shooting in Highland Park, IL. Flags should be flown at half-staff until July 9 at sunset. To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Fiona E. Chicosky, facility requirements manager, was named facilities planning acting director. • Trinh T. Griffin was named finance and payment technology services director. She previously served as IT solutions architecture manager. • Elliott R. Holmes was named the Knoxville, TN, […]
A scholarship to nurture and support new Postal Service leaders is now accepting applications. The Centralized Funding for Development Scholarship is designed to financially support nonbargaining employees who seek to enroll in training, individual college courses, degree programs or professional certifications to hone their leadership skills. The application window is July 1-31. The scholarship helps […]