In the know. The Postal Service wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including benefits information, news reports and feature stories — but in a format that’s easy to read on smartphones, tablets […]
There’s another chance to protect and serve. The Postal Service will accept applications for Postal Police officers from Tuesday, Feb. 19, through Monday, Feb. 25. Only members of the general public and non-career postal employees — such as city carrier assistants, rural carrier associates and mail handler assistants — are eligible to apply. Career employees who […]
My name is Paula Bigornia, and I’m a mailpiece design analyst for Pacific Area. I help business and residential customers create mailpieces that are the right size and shape to meet their needs. For example, if a business customer wants to send a square mailpiece, I let the customer know he or she may be […]
The Postal Service is mailing all employees a personal benefits statement that details their overall compensation package. When you receive your statement, USPS wants you to pay close attention to the following information: • What you paid in 2018 for health benefits. Many employees pay for more insurance than they need, often giving up thousands […]
Phoenix Letter Carrier Celeste Vu had just delivered mail to an 86-year-old customer, Tom Alexander, one day last October when she heard a loud groan. Vu turned around and saw that Alexander had fallen in his driveway. She rushed to the customer’s aid and got him back on his feet. Alexander, a Korean War veteran […]
David Strittmatter, the college professor who uses postcards and mail to teach history, is awesome. […]
USPS will mark African-American History Month, an annual observance held each February. “The Postal Service proudly commemorates African-American History Month each year,” said Postmaster General Megan J. Brennan. “African-Americans have always been vital to the success of our organization, and we value their contributions.” At the beginning of the 20th century, many African-Americans found work […]
The Postal Service has announced the release dates and dedication cities for five stamps. The stamps are: Star Ribbon, Friday, March 22, Oakbrook Terrace, IL Music Icons: Marvin Gaye, Tuesday, April 2, Los Angeles Post Office Murals, Wednesday, April 10, Piggot, AR “Little Mo,” Tuesday, April 23, Dallas Transcontinental Railroad, Friday, May 10, Promontory Summit, UT […]
My name is Paul Baker, and I’m the mailing standards specialist for Rio Grande District. I help businesses understand what’s acceptable to mail, which allows them to better target their customers. I also help design mailpieces and assist mailers with submitting their postal statements electronically to business mail entry units. Additionally, I help customers understand […]
February is American Heart Month, a time to learn how to prevent heart disease and make healthy choices. Heart disease is responsible for about 1 in 4 deaths in the United States each year, according to the Centers for Disease Control and Prevention. This makes the disease a leading cause of death among both men […]
Ronald Murphy Jr. has been dubbed the “Good Guy Mailman” after a video of him carefully delivering a package went viral. Murphy, a Tacoma, WA, letter carrier, was recently recorded on a customer’s home security video voicing his concern about leaving her package on the porch when no one was home. “I knew the doorbell […]
“Wheel love” was a heartwarming story. The Lego LLV replicas that Mitchell Hoepner made are very detailed and adorable. […]
USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are […]
Most of David Strittmatter’s students had never mailed a postcard before entering his classroom earlier this year. Now, students taking his History of Postcards and Stamps course are not only mailing cards to loved ones, they’re also taking an in-depth look at postcard subjects. Strittmatter, a visiting professor at Washington & Jefferson College in Washington, PA, […]
My name is Jon Rudolph, and I’m a business mail technician at the Oklahoma City Business Mail Entry Unit (BMEU). A big part of my job is revenue protection. I verify mailings to make sure customers are claiming the correct presort discount. I also have a big role in customer satisfaction. I try to make […]
Gregory Hines is dancing his way onto America’s mail. The Postal Service will release a stamp next week honoring Hines (1946-2003), the beloved tap dancer who also made a name for himself as an actor and singer. He will appear on the 42nd Black Heritage stamp, which USPS will dedicate Monday, Jan. 28, during a […]
Data Privacy Day — an annual, international effort to encourage individuals and businesses to respect privacy, safeguard data and foster trust — will be observed Monday, Jan. 28. The USPS Privacy and Records Management Office offers the following tips to protect employee and customer data from unauthorized access or use: • Respect privacy. Personal information […]
USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty. The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are […]
Link’s “Heroes’ Corner” articles show that the Postal Service is more than just mail and packages. […]
The Year of the Boar got off to an early start Jan. 17, when USPS dedicated the final stamp in its Celebrating Lunar New Year series. The Lunar New Year is the most important holiday in several East Asian countries, marking the start of the Chinese lunar calendar. The calendar operates on a 12-year cycle, […]
Postmaster General Megan J. Brennan has named Scott Bombaugh engineering systems vice president, a position he previously held on an acting basis. Bombaugh is responsible for the design, development and deployment of mail processing systems and related software, and retail, delivery and scanning technology. His responsibilities also include the development of next generation delivery vehicles. […]
My name is Diane Stadem, and I’m the consumer and industry contact manager for Western Area’s Dakotas District. I assist residential and business customers with any kind of inquiry they have, whether it’s a delivery issue, an issue with a single package, a change-of-address request or something similar. My goal is to enhance customers’ perceptions […]
The Postal Service will celebrate the 10th anniversary of its Rural Reach program on Thursday, Jan. 24. Rural Reach is a lead generation program for rural letter carriers to submit leads based on conversations they have with business customers. “The local business development specialist or district sales representative follows up with the customer to try […]
I loved “Buzz words,” the article about the Postal Service employee who used Every Door Direct Mail to find his lost pet. Employees are smart to use USPS products and services. […]
Rural carriers Fran Jarecki and Ryan Dibble were recently at work at the Richfield Springs, NY, Post Office when a customer collapsed in the lobby. A clerk asked Jarecki and Dibble for their assistance, and they rushed to the customer’s side while 911 was called. They found that the woman had stopped breathing, so they […]
The Postal Service showed its love for Puerto Rico during a ceremony this week for the first stamp release of 2019. The organization dedicated Hearts Blossom, this year’s Love stamp, at an event that brought together Puerto Rico officials, USPS leaders and postal employees and customers. “It’s fitting that we’re in San Juan, Puerto Rico, […]
My name is Alfredo Rodriguez, and I’m the customer services manager at Port Richmond Station in Staten Island, NY. I help employees provide the best service they can to our customers. There are only four clerks here, so on a typical day, I help maintain the lobby and also spread a little cheer to customers […]
Postal Service facilities that store large quantities of rock salt, sand and other de-icing and anti-skidding chemical products may be regulated by environmental laws. These regulations could include mandatory chemical reporting, restrictions on the amount stored, permitting and requirements for on-site storage areas. Regardless of location, facilities that order or store de-icing and anti-skidding products […]
Reminder: USPS offers My App Box, an online tool that allows employees to access more than 430 applications, including popular programs like PostalEASE and the TACS Help Desk. To access the tool from a postal computer, click the Windows icon in the lower left-hand corner of your screen and select “All Apps,” followed by “My […]
I really love the “Heroes’ Corner” articles about Postal Service employees who come to the rescue of people in need. […]