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Happy feet

Even the mail needs a little help keeping warm this winter. Maybe that’s the goal of someone who has carefully placed crocheted booties on the front legs of a pair of blue collection boxes in Woodbury, MN. The boxes are outside city hall and a bagel shop. The unique footwear, fastened with bows in the […]

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‘Bigger than life’

The Maya Angelou stamp will feature a portrait of the beloved poet and be dedicated April 7 in Washington, DC, the Postal Service has announced. The image, which was released to the news media March 4, is based on a hyper-realistic painting by Ross Rossin, an Atlanta-based artist. The 4 foot by 4 foot oil-on-canvas […]

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‘Your Postal Podcast’

The latest edition of “Your Postal Podcast” looks at how USPS keeps businesses and customers connected through technology. “We’re one of the most advanced technology companies around,” Sales VP Cliff Rucker tells the podcast. The Postal Service’s affordable shipping options are ideally suited for businesses that ship lightweight electronics to consumers, Rucker says. USPS also […]

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Scanning scorecard

Western Area and Salt Lake City District again set the scanning performance pace as of March 4: Areas. Western held onto first place with a score of 96.77, followed by Capital Metro (96.49 percent) and Southern (96.41 percent). Districts. Salt Lake City maintained its hold on first place with a rating of 97.6, followed by […]

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For the record

The Romeo, MI, Post Office may have set a Guinness world record for the most greeting cards mailed from a single location at one time. Romeo cancelled 3,602 cards during a three-hour stretch Feb. 14. Guinness is verifying the numbers, which surpass the current record of 2,984 greeting cards mailed from Salt Lake City in […]

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Rare feat

Penn Hills, PA, Vehicle Maintenance Facility (VMF) mechanics Randy Kowach and John Chuly were recently inducted into the Million Mile Club, becoming Western Pennsylvania District’s first mechanics to achieve the honor. The National Safety Council awards membership in the club to professional drivers who’ve logged 30 years or 1 million miles without causing an accident. […]

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The write place

Sarah Bentley is trying to bring back the art of handwritten letters — one writer at a time. Bentley, a New York City resident, hosts “pop-up” writing sessions where patrons can sit down with a cup of coffee and pen notes to their loved ones. “The point is to come in and combine the live-time […]

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Portal help

The Learning Management System (LMS) includes a portal for instructors to perform administrative tasks. Visit the LMS Instructional Materials page and select Instructor/Tutor Portal to access resources and job aids. […]

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Sharyl Mataya, Hinckley, IL

Hinckley, IL, Rural Carrier Sharyl Mataya became concerned when she noticed a customer hadn’t collected mail in several days. The lights were on in the house, but the woman’s car hadn’t been moved. Mataya and Postmaster David Carvelli called the police, who found the customer had died. […]

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The cat came back

The Bobcat 1-cent coil stamp was rededicated Feb. 21 at a stamp show in Mesa, AZ. “Because the Bobcat stamp is available in coils of 10,000, it’s an ideal product for small-business mailers — or any customers, for that matter — to use whenever a price adjustment goes into effect,” said Mesa Postmaster Yolanda Stenson […]

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Premier service

The nation’s top revenue-generating Post Offices are taking new steps to improve customer service, including keeping each location well-stocked, clean and orderly. The 3,100 Post Offices are part of the USPS Premier Office program, which recently began implementing the “5-S” plan, a series of five workplace principles that originated in Japan. Each concept begins with […]

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Scanning scorecard

Western Area and Salt Lake City District lead the scanning performance ratings as of Feb. 25: Areas. Western (96.67 percent) grabbed first place, followed by Capital Metro (96.29 percent) and Great Lakes (96.15 percent).   Districts. Salt Lake City (97.5 percent) held onto first place, followed by Arkansas (97.17 percent) and Portland (97.16 percent). National […]

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‘Stagecoach Mary’

Few Wild West characters can match Mary Fields, the first known African-American woman mail carrier. Fields, who was profiled last week by the Root news site, was born a slave in 1832 in Tennessee and freed after the Civil War. She eventually settled in Cascade, MT, where she got a job driving a mail wagon […]

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Streaming videos

Most employees can’t view or listen to streaming video and audio on postal computers if it originates outside the USPS network. Most employees can, however, view videos posted inside the firewall. Go to USPS-TV On Demand for a list of these videos. […]

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Chemical solutions

A new policy requires Postal Service employees to avoid using products that contain 13 targeted chemicals that can produce hazardous waste. Sustainability and Supply Management issued the policy, which prohibits cleaners, paints, solvents, pesticides, adhesives and other products that contain the chemicals. The chemicals are listed in the Postal Bulletin’s Feb. 5 edition. “Eliminating these […]

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Heroes’ corner

When things seem amiss, it never hurts to check them out — something Charlotte, NC, Letter Carrier Ryan Cruz knows firsthand. Cruz was on his route recently when he noticed a customer hadn’t retrieved his newspapers or a perishable package. Cruz checked with neighbors, who told him the man wasn’t out of town. The next […]

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Looking good

A large online cosmetics company recently needed a shipping makeover to improve customer service and reduce costs. Major Accounts (Shipping) Sr. Sales Executive Heather Maday and Strategic Account Manager Vivian Gray met with the executives. They learned 85 percent of the firm’s products — usually weighing less than 1 pound — shipped directly to consumers […]

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What’s the ELT?

The Executive Leadership Team (ELT) assists the Postmaster General in setting management policy and objectives and approving major plans, programs and budgets. The ELT is composed of the PMG, the DPMG and other senior officers. […]

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