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‘A strong Postal Service’

The Postal Service has worked aggressively in recent years to meet the nation’s changing needs, PMG Pat Donahoe told reporters Jan. 6. “We made a lot of tough decisions that were based on a long-term view of what was right for the organization,” the PMG said in one of his final speeches before his retirement […]

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When it’s cold outside

With colder temperatures and snow arriving across the nation, it’s important to remember to dress warmly when working or playing outside. The best way to dress for winter? Dress in layers. Each layer provides insulation and acts as a barrier from the cold to help retain body heat. Avoid pure cotton, linen, or similar materials […]

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Holiday records

The Postal Service exceeded its projections during the holiday season, delivering approximately 524 million packages in December — an 18 percent increase over the previous year. On Dec. 22 alone, USPS delivered more than 28 million packages, the most packages delivered in a single day in the organization’s history. Approximately 463 million mailpieces also were […]

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Retailer uses Priority Mail to boost revenue

Persistence paid off for Baltimore District Field Sales Representative Tonia Lott, who recently persuaded a local shoe retailer to use the Postal Service for its mailing needs. Before closing the sale, Lott spent several weeks trying to get in touch with the company’s chief financial officer. She eventually connected with him through LinkedIn, a business-oriented […]

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Following her instincts

Irmo, SC, Rural Carrier Kendra Miller had finished her route and was on her way back to the Post Office when she saw a vehicle with the driver behind the wheel — her head laid back. Miller approached and found the doors locked with the engine still running. She knocked several times but the woman […]

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Survey says

The Postal Service’s package volume surged during the holidays, and that growth is expected to continue in 2015. “As we grow our business, we need to continue to listen to our customers and be sensitive to their needs,” says Consumer and Industry Affairs VP Jim Nemec in the latest Point of View video. “Customer expectations […]

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Nick of time

Thanks to the efforts of Michigan employees, Central Michigan University football player Ramadan Ahmeti was able to play in the Popeye’s Bahamas Bowl game Christmas Eve as scheduled. Ahmeti, a starting left tackle, wasn’t able to go with his teammates when they left for the game Dec. 20 because his passport hadn’t arrived in the […]

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Welcome to 2015

The new year will bring leadership changes and other milestones for the Postal Service. PMG Pat Donahoe will retire Feb. 1 after 39 years with USPS. He’ll be succeeded by COO Megan Brennan, who’ll become the 74th Postmaster General — and the first woman to hold the position. “The organization has a lot of momentum […]

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Celebrating Three Kings Day

Customers celebrating Three Kings Day Jan.6 can add a reverent accent to holiday mail with the Postal Service’s Christmas Magi stamp. Three Kings Day commemorates the biblical visitation of the infant Jesus by the three wise men. The stamp depicts the wise men atop a trio of camels near the summit of a small hill. […]

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Why pay more?

The Postal Service has released a dimensional (DIM) weight video to remind customers that when it comes to mailing packages with other shipping services, weight and size matter. USPS competitors are raising their DIM weight prices for 2015, the narrator explains. This means the companies will charge customers by a package’s actual weight or its […]

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File claims online

Encourage customers to file their domestic claims online at for quick resolution. Customers not only can file their claims immediately, they’ll also be able to check the status online throughout the claims process. […]

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Keep the light on

Celina, OH, Postmaster Paul Joseph began his career as a letter carrier in 1990. On his first Christmas Eve — after completing his route in eight inches of snow — Joseph was tasked to deliver Express Mail that had arrived late. He called his wife to let her know he’d be late. “I could hear […]

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Head of the class

Capital Metro Area (95.92 percent) and Arkansas District (97.33 percent) set the scanning pace, as of Dec. 31. Great Lakes Area (95.91 percent) was second among areas. Southern Area (95.75 percent) rose from fourth to third place. Meanwhile, Central Plains and Alabama were tied for second among districts, with performance ratings of 97.01 percent. Greater […]

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Holiday phishing

Employees are advised to watch out for emails that appear to be legitimate — but they actually contain links to websites designed to steal your ID and password. They often link to sites that host malicious software or malware. This type of scam is called “phishing” — a play on the word “fishing” — because […]

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