Eight fiscal 2017 Strategic Training Initiatives courses are available in the Learning Management System (LMS). The existing pre-populated training courses in LMS must be completed by their respective completion dates. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.31 percent during the week ending Dec. 30. Dakotas (98.3 percent) topped the districts, while Western (97.66 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps the Postal Service improve efficiency and network management. Scores and standings change continually. […]
People want to know: Who is the little girl who sang about wanting a hippopotamus for Christmas in the Postal Service’s holiday TV campaign? Her name is Gayla Peevey and the former child star is experiencing a comeback of sorts thanks to the ad featuring her 1953 hit. No one is more surprised than Peevey […]
A USPS employee recognized in 2015 through the Postmaster General Heroes’ Program recently received another prestigious honor for his heroic act. Arlington, VA, Administrative Judge Peter F. Pontzer was awarded the Carnegie Medal, which recognizes acts of outstanding civilian heroism. Pontzer was vacationing with his family on the North Carolina coast when two teenagers became […]
Before adventure cyclist Meg Whiston began a journey from Montana to Alaska, she made sure her loved ones knew where to send mail. Whiston mapped her 2,500-mile bicycle trek around eight Post Offices where her family and friends could send letters and snacks, she writes in Adventure Cyclist magazine’s latest issue. Whiston stopped every 8 […]
Would you like to help protect customers from crimes involving the U.S. Mail? The Postal Inspection Service will accept applications for postal inspector positions from Monday, Jan. 9, at 12:01 a.m. EST through Friday, Jan. 13, at 11:59 p.m. EST. Inspectors are federal law enforcement agents with investigative jurisdiction in all criminal matters involving the […]
“Passport fairs are a great way to raise awareness that Post Offices can process all your passport needs, including photos, renewals, new passports and children’s passports. It helps bring new revenue to the Post Office that might otherwise be lost.” […]
Read More… from Tulsa, OK Customer Services Supervisor Shauna Nye
The “All aboard” article about the new employee program was awesome. We need this for new employees in every job. Like the article says, “[I]t lets them know we are happy to have them on board.” […]
It was a bad situation, but a postal employee’s timing couldn’t have been better for a customer who recently suffered a seizure. Rural Carrier Debra Grace-Sims was delivering parcels to Melvin Blake’s home when she saw him outside in distress. She rushed to his side to prevent him from falling, then lowered him to the […]
The Accounting site is continually updated. Use the Online Accounting Help search feature whenever you have questions. […]
Several heroic Postal Service employees received praise in 2016 after coming to the aid of four-legged friends. Rainsville, AL, Rural Carrier Tanya Lyons rescued a customer’s pet from a burning doghouse, while Geneva, NY, Rural Carrier Joanna Palmer got help for a dog after it was beaten by its owner. John Hatz and Brenda Prado, […]
Kids today. Who says they don’t appreciate mail? Some of the Postal Service’s most passionate proponents in 2016 were children. Consider Alex Myteberi, the 6-year-old New York boy who met President Obama after he wrote him a heartfelt letter about the Syrian refuge crisis. Earlier, Obama praised Carmine McDaniel, a Newport News, VA, boy who […]
The Postal Service was in election mode as the final three months of the year began. Employees delivered approximately 85 million election mailpieces and 1.3 billion political mailpieces during the six-week period before Election Day. Altogether, USPS delivered more than 2 billion pieces of election and political mail during this election cycle. PMG Megan J. […]
The Postal Service continued to deliver cheer in a Texas community this month despite a four-day ban on drinking water. Corpus Christi enacted the ban after the town’s water supply became contaminated. Many schools, businesses and shops were closed — but USPS never missed a beat. After city officials lifted the ban, local postal leaders […]
I am awestruck when I read about the integrity of my Postal Service colleagues in Link. I’m extremely postal proud knowing that we value our customers and make each one a priority. […]
City Carrier Assistant Bruce Stuart was delivering mail recently in Lomita, CA, when he came across a man lying on a sidewalk. Finding him unresponsive, Stuart called 911 and stayed on the scene until emergency responders arrived. After he notified his supervisor of the incident, he got back to his route. […]
“[The holidays are] an exciting time at the Post Office — really fast-paced and lots of high energy.” […]
Click-N-Ship (CNS) allows customers to use their own computers to print shipping labels with postage for Priority Mail, Priority Mail Express and other products and services. […]
The Postal Service began 2016 by once again demonstrating its ability to deliver for customers, no matter what Mother Nature has up her sleeve. Throughout the winter, employees kept the mail moving despite a blockbuster blizzard in the East, heavy snow in the Midwest and drenching rains in the West. It was also a time […]
Throughout 2016, USPS employees did their part to strengthen the communities they serve. During the springtime Stamp Out Hunger food drive, employees collected more than 80 million pounds, surpassing the previous record of 77 million pounds. Employees also showed their spirit through Breast Cancer Awareness Month activities in October. And throughout the fall, postal workers […]
Children always need a helping hand — and several times in 2016, heroic Postal Service employees were there to lend one. Chillicothe, IL, Letter Carrier Mary Wilkins rescued a boy who was riding a toy tractor into the path of an oncoming vehicle, while Denver Letter Carrier Robert Batley saved a toddler he spotted wandering […]
USPS is reminding employees that counseling and other services are available through the Employee Assistance Program (EAP) throughout the holidays — and all year long. If you need to talk to someone, you can call EAP’s toll-free number at 800-327-4968 (800-EAP-4YOU). The TTY number is 877-492-7341. Counselors are available 24 hours a day, 7 days a […]
Link is looking back at the year that was. For the next few days, we’ll review the events that shaped the Postal Service in 2016. Our coverage will include a four-part series that recalls the year’s major news. We’ll also feature memorable stories about individual employees, including highlights from “Heroes’ corner,” as well as articles […]
What did you think of the resources available to you during this year’s open season? The Postal Service wants you to share your feedback through a new online survey. The feedback will help the organization learn how employees like receiving open season health benefits information. The findings also will be used to improve future open […]
An apparent fall while exiting her car recently left a woman seriously hurt on a Jasper, IN, street. When City Carrier Assistant Barrett Wright discovered her lying facedown on the pavement while delivering mail, he called 911, comforted her until emergency responders arrived, and helped them immobilize her back and get her into an ambulance. […]
“I enjoy what I do, and I know it means a lot to the customers on the outside of this building. My job is to make sure those customers are satisfied.” […]
Read More… from Greensboro, NC, Processing and Distribution Center Mail Handler Beau Carter
When working with customers, put yourself in their shoes. Providing friendly, courteous and knowledgeable service is how USPS delivers positive experiences to customers. […]
I appreciate Link. When I mention a fact or an upcoming event to co-workers, they often ask, “How do you know that?” I say, “I read it in Link.” […]
Peak season is about to peak. The Postal Service is getting ready for two of its busiest days of the year as the holiday delivery season enters crunch mode. Dec. 19 is projected to be the year’s busiest mailing day. Approximately 12 million customers are expected to visit the nation’s 31,000 Post Offices — as […]
It’s peak season crunch time. Are you using Link mobile to stay on top of all the Postal Service’s holiday happenings? If not, you don’t know what you’re missing. “I get emails from Link mobile. It’s a great service,” said Pamela Sergent, a retail associate and distribution clerk in Scipio, IN. Link mobile is geared […]