The Postal Service is ready to deliver for customers this holiday season, Postmaster General Louis DeJoy told the public radio program “Marketplace” this week. “We started early this year with our planning and we’ve expanded capacity in people, facilities, automation and transportation,” DeJoy said. “So tell all your listeners to send us their packages. We’re […]
You still have time to change your health coverage or enroll in a new plan. Open season, the annual period when USPS employees can make benefits changes, ends Monday, Dec. 13. Employees can choose from a variety of health, vision and dental coverage through the following programs and plans: • Federal Employees Health Benefits (FEHB) […]
The Postal Service is helping customers get ready for the holiday delivery season. In a news release this month, the organization shared the following tips: • When shipping gifts, a reused box isn’t as sturdy as a new box and can weaken or break open in transit. However, if a box must be reused, customers […]
Thanks to Chal Kim — the Los Angeles Postal Police officer and former Marine who was profiled in “Semper Fidelis” — and to so many others for your service. […]
Rural Carrier Associate Melinda Jackson-Bunch was recently making deliveries in Battle Creek, MI, when she witnessed a two-car accident that sent one of the vehicles crashing into a tree. Jackson-Bunch immediately stopped to call 911 and assist the injured driver, whose ankles were broken. She safely pulled the man from the smoking car and comforted […]
The Combined Federal Campaign’s cause of the week is children and family services. The first 1,000 days of life are crucial for human development. This small window of time often sets the stage for whether a child grows into a healthy, loving, compassionate individual or a sickly, alienated, dangerous one. The effects of deprivation early […]
A new Postal Service video takes viewers behind the scenes during the filming of this year’s holiday television commercial. The video features employees who appear in the ad, including Stephanie Maldonado, a Jensen Beach, FL, letter carrier, who says making the commercial was a once-in-a-lifetime experience. “I’m going to hold onto this memory forever,” she […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • John H. McTigue was named the Manasota, FL, Processing and Distribution Center’s plant manager. He previously served as the Tampa, FL, Processing and Distribution Center’s distribution operations senior manager. • Andres Morales, the San Juan, PR, customer service operations manager, was […]
The Postal Service expects to deliver 12 billion mailpieces this holiday season, including 850-950 million packages. The organization, which released the estimates last week, announced it will expand Sunday delivery, beginning Nov. 28, to locations with high package volume. More than 9.7 million packages are expected to be delivered each Sunday throughout the holiday season. […]
On Nov. 15, the Postal Service will observe America Recycles Day, dedicated to raising awareness about the importance of conservation and recycling. In many ways, though, every day is recycling day for the Postal Service. One milestone came in 2013, when the organization launched the National Recycling Operation, or NRO, which streamlined postal recycling efforts […]
Letter Carrier Jeffrey Wilson was recently delivering mail in a Rochester, NY, neighborhood when he smelled the odor of leaking gas at a customer’s home. Wilson alerted the customer, who called the gas company. Utility workers were dispatched to the scene, where they discovered leaks both outside and inside the residence. “Jeffrey’s actions helped prevent […]
Postal Service employees can participate in an online virtual benefits fair throughout this year’s open season, which runs from Nov. 8-Dec. 13. USPS is offering a nationwide Virtual Benefits Fair with participating Federal Employees Health Benefits (FEHB) Program carriers. The fair provides an opportunity to visit health care provider booths, attend webinars and download health […]
The Combined Federal Campaign’s cause of the week is military support. The campaign quotes John F. Kennedy: “The cost of freedom is always high, but Americans have always paid it.” Some pay a higher price than others, however. Soldiers and their families experience long separations, celebrations spent apart, uncertain futures and frequent moves that strain […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Randall N. Anderson, the Greensboro, NC, Processing and Distribution Center’s senior plant manager, retired Oct. 1 after 40 years with USPS. Thomas K. “Mike” Daniels Jr., plant manager at the Mid-Carolina Processing and Distribution Center in Charlotte, NC, is serving as […]
Veterans Day holds special meaning for Chal Kim, a Los Angeles Postal Police officer and former Marine who sees it as a time to remember two people who helped shape his life. While growing up near Baltimore, Kim befriended a former leatherneck who was a regular customer at an eatery that Kim’s family owned. “When […]
Open season, the once-a-year opportunity for Postal Service employees to make changes to their health coverage or choose a new plan, is Nov. 8-Dec. 13. Here’s what you should know: • You should review your coverage. The Postal Service recommends you evaluate your options to ensure you have the coverage you need without paying for […]
Rural Carrier Rodney Leis was recently delivering mail in Shepherdsville, KY, when he came upon an older customer in a moment of crisis: The woman had fallen while working in her yard and couldn’t stand up on her own. Leis alerted the customer’s husband, and together they safely helped her get back on her feet. […]
It was nice to read “Holiday magic,” the article about the marketing campaign that shows how USPS goes above and beyond in its daily deliveries. […]
A new video shows how customers can participate in a treasured holiday tradition: USPS Operation Santa. The program allows generous people and organizations to “adopt” letters to help Santa Claus fulfill the holiday wish lists of children, as well as some adults, experiencing hardship. The 90-second animated spot is hosted by Holly, the program’s holiday […]
The Postal Inspection Service and the AARP Fraud Watch Network are marking Veterans Day by highlighting Operation Protect Veterans, a campaign aimed at preventing scams against current and former service members. According to a study by AARP, veterans are twice as likely as the general public to be victims of scams. Some swindlers offer veterans […]
I enjoyed reading “Stage fright,” the story about Jeffrey Kyer II and his role as Gomez Addams in a local production of “The Addams Family: A New Musical.” It’s nice to see articles on USPS employees and their outside activities. […]
Sherri Collins, a rural carrier in Liberty, SC, was delivering mail one day last fall when she came upon a FedEx driver who was being attacked by an unleashed dog outside a residence. Collins rushed to aid the man, who had been bitten twice and knocked to the ground. She used dog repellent spray to […]
The Combined Federal Campaign’s cause of the week is faith-based giving. The English writer C.S. Lewis compared his faith to believing the sun has risen: “Not only because I see it, but because by it I see everything else.” Because faith is the lens through which so many people see the world, the campaign has […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Oklahoma City Postmaster Michael A. Allison retired Sept. 30 after 40 years with USPS. El Paso, TX, Postmaster Daniel M. Reyes III was named Oklahoma City’s acting postmaster. • Brooklyn, NY, Postmaster Eddie L. Banner was named Wisconsin District’s acting manager. […]
The Postal Service is gearing up for the holiday season with a series of television, print and other ads emphasizing the importance of USPS employees. The central message: It’s not magic that will make the holidays shine this year — it’s employees. “Postal Service employees make a big difference in our customers’ lives during the […]
Letter Carrier Jerry Willis was recently delivering mail at an apartment complex in Niles, MI, when he grew concerned about an older customer. The man, who lived alone, had not picked up his mail in a week, nor had he called the local Post Office about a medication package — as he normally would — […]
Debra Moore knows why business is popping for her company, Mama Moore’s Gourmet Popcorn. “We have a great product and great customer service,” she said. Based in the Dallas-Fort Worth suburb of Grand Prairie, TX, Mama Moore’s Gourmet Popcorn sells savory, sweet and premium popcorn treats to customers across the nation. “As much as I […]
November is Alzheimer’s Disease Awareness Month, a time to learn more about the most common cause of dementia. Alzheimer’s disease is a degenerative disorder that irreversibly affects the health of the brain, causing a decline in memory, reasoning and the ability to handle everyday tasks. Dementia is a collective term to describe a group of […]
The Postal Service wants employees to be aware of smishing attacks on USPS-issued mobile devices. The attacks involve urgent text messages about USPS parcels that require immediate action, a common smishing tactic. Smishing is a text version of phishing — emails sent from seemingly legitimate entities designed to con recipients into divulging proprietary information. Cyber […]
The Postal Service is offering new training videos to help employees use data during peak season. The 15-video Peak Operations course, which is available through the Analytics University educational platform, is part of Bronze2021, a curriculum that offers certifications in processing, logistics, and retail and delivery. The track consists of 5-7 minute videos that focus […]