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Courageous countdown: No. 6

Milwaukee Letter Carrier Roxanne Dreyfus

Link is looking back at the year in “Heroes’ Corner” with a countdown of the 10 most-viewed articles.

Coming in at No. 6 is “Missing in Milwaukee,” the story of Roxanne Dreyfus.

The Milwaukee letter carrier was making deliveries when she grew concerned that mail was piling up at the home of an 82-year-old customer who normally greets her every day.

Dreyfus alerted a neighbor, who asked police to check on the man when he couldn’t be reached.

Officers responded to the scene and found the customer unconscious on the second floor of his residence, where he’d experienced a medical emergency.

The man was rushed to a hospital, and he recovered from the incident.

If you know of heroic colleagues like Dreyfus, the Postal Service wants to know about them, too.

Employees recognized through the Postmaster General Heroes’ Program must be nominated for the award. Corporate Communications reviews nominations for accuracy, then sends them to the Postal Inspection Service and the Office of Inspector General for approval.

Following approval, each nominee receives a commendation letter from Postmaster General Louis DeJoy.

Honorees are also featured in Link’s “Heroes’ Corner” column.

To nominate an employee, complete PS Form 400, Corporate Communications PMG Hero Nomination, and email it to

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