The Postal Service relies on an array of sorting machines, scanners, robotics and other technology that operate around the clock to process a staggering 425 million pieces of mail a day. Keeping those machines running is a 24-hours-a-day job, according to Billy Franks, field support and equipment implementation/optimization manager for the Maintenance Technical Support Center […]
Letter Carrier Brooke Snyder was recently making deliveries in a Keyser, WV, neighborhood when she grew concerned about a customer whose mail was piling up. The man normally checked his mail daily, so Snyder alerted his next-door neighbor, who had a key to his house. They soon found the customer collapsed inside his home. Paramedics […]
The Postal Service will release its Mighty Mississippi stamps on May 23. The Forever stamps will come in panes of 10 photographic stamps, each representing a state along the 2,300-mile course of the Mississippi River. The pane’s arrangement corresponds to the 10 states’ north-south and west-east sequence along the river, from its source in Minnesota […]
A sales lead from a letter carrier in Texas has resulted in an advertising deal for the Postal Service worth more than $99,000. Angela Wright, who works at the Irving Main Post Office, talked with a representative of a company that had recently expanded to North Texas and was looking for a way to reach […]
The U.S. Senate has confirmed two nominees to the Postal Service Board of Governors. Derek T. Kan and Daniel M. Tangherlini will succeed John M. Barger and Ron A. Bloom, whose terms have expired. Kan was the deputy director of the White House Office of Management and Budget during the Trump administration, while Tangherlini was […]
Letter Carrier Jason Stephenson was recently making deliveries in Orlando, FL, when he noticed something unusual: Mail was addressed to a 71-year-old customer at a residence where she did not live. Stephenson ensured that the woman, who lives nearby, received that day’s correspondence, as well as subsequent mail — all from a credit union. It […]
In his keynote address at this year’s National Postal Forum, Postmaster General Louis DeJoy shared his strategic vision for the future of the Postal Service. “We see a proud Postal Service organization, operating with precision, covering its costs and planning its future as the laws passed by Congress require us to,” DeJoy said during the […]
Postal Service employees can participate in an upcoming webinar to learn about the relationship between sleep and well-being. The session, “Sleep Your Way to Better Health,” will be held Tuesday, May 24, at noon Eastern. Representatives from GEHA, a not-for-profit provider of health plans for federal employees, will review how sleep is connected to physical, […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Eric D. Gilbert was named Columbus, OH, postmaster. He previously served as a California 6 District Post Office operations manager. • Jeffrey A. Hotchkiss, the Columbus, OH, Processing and Distribution Center’s senior distribution operations manager, was named the Memphis, TN, Processing […]
City Carrier Assistant Fawn Snyder was delivering mail one day last November in Cattaraugus, NY, when she came upon an older customer in distress outside his home. Recent snowfall in the village had accumulated to 17 inches, and the man, who walks with a cane, had slipped and fallen. Unable to get the customer up […]
The Postal Service wants employees to remember the differences between Election Mail and Political Mail. Election Mail describes mail — to or from election officials — that allows individuals to participate in the voting process. Examples include ballots for domestic or international delivery, voter registration cards, absentee ballot applications and polling place notifications. Political Mail […]
A tip from a retail associate in Maine has resulted in a shipping deal worth more than $176,000 for the Postal Service. Lisa Leighton, who works at the Palmyra Post Office, knew a father-son customer duo from serving them at the Post Office and from seeing them at local maple syrup events she attended. The […]
The National Postal Forum, the mailing and shipping industry’s largest annual conference, will be held May 15-18 at the Phoenix Convention Center. It will be the first in-person conference since 2019. The in-person forums were canceled in 2020 and 2021 because of the coronavirus pandemic and were held virtually instead. “This year’s theme, ‘Facing the […]
Jared Sprenger, a rural carrier in Zumbrota, MN, was recently delivering mail when he saw a man lying on a golf course, waving for help. Sprenger rushed to the man’s side and found that he was misdialing 911. The Postal Service employee completed the call and comforted him until emergency responders arrived. The man, a […]
The Postal Service wants employees to know about special flag requirements for this month’s holidays: • Peace Officers Memorial Day, which honors police officers who lost their lives in the line of duty, is Sunday, May 15. Postal Service facilities that are open this day are required to fly the U.S. flag at half-staff. When […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Maria R. Diggs-Jones, Wisconsin District’s field human resources manager, was named the Kansas City, MO, Post Office’s officer-in-charge. • Todd M. Schimmel was named technology acquisition and program management senior director. He previously served as sortation systems technology executive manager, a […]
A stamp honoring pioneering marine biologist Eugenie Clark was dedicated May 4 at the center she helped found, Mote Marine Laboratory and Aquarium in Sarasota, FL. “One of the goals of the Postal Service’s stamp program is to celebrate the people who represent the best of our nation, and Eugenie Clark — I should say […]
City Carrier Assistant Joseph Beaird was recently making a delivery at a residence in Little Rock, AR, when he came upon an older customer in jeopardy. When Beaird rang the man’s doorbell, he heard him yell for help, and he spotted him lying on the floor inside at the foot of a stairway. The customer, […]
A Texas postmaster’s sales lead has resulted in a marketing campaign deal worth more than $99,000 for the Postal Service. Maureen Padilla, who leads the Grapevine Post Office, talked with a representative of a business that provides housing for people who need various levels of medical and personal care. The customer was looking for a […]
The Stamp Out Hunger food drive is back. The annual event, which had to move online for the past two years because of the coronavirus pandemic, resumes in-person collection on Saturday, May 14. This year, both options are available: Customers can follow the traditional route and leave bags of nonperishable food items by their mailbox, […]
Letter Carrier Daniel Kaehne was delivering mail on an icy day last year in Baraboo, WI, when he came upon a customer yelling for help on a residential walkway. Kaehne rushed to aid the man, who had stepped outside wearing only a flannel shirt and pants, leaving him stranded and exposed in frigid temperatures when […]
May is National Physical Fitness and Sports Month, a time to learn about living a healthier life through increased physical activity. Physical activity is one the best things people can do to better their health. Active people generally live longer and are at less risk for serious health problems. About half of American adults live […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Trinh T. Griffin, IT solutions architecture manager, was named acting finance and payment technology services director. • Tuan A. Le, package sorting technology executive manager, was named to a special assignment in Engineering Systems. Bradley J. McCullough Jr., technology programs principal, […]
Retail Associate Ellen Schlie is well known in her Columbia, MO, community for being a friendly face behind the window. She found out just how well known when a customer posted a shoutout on social media describing Schlie’s kind assistance on a distressing day. Nearly 200 Facebook “amens!” followed, inspiring a local television news reporter […]
Rural Carrier Johnnie Gatlin was recently making deliveries in a Junction City, KS, neighborhood when he grew concerned about an older customer whose mail was piling up. Gatlin heard a faint cry for help coming from inside the residence, at which point he looked through a window and spotted the woman lying on the floor. […]
Asian Pacific American Heritage Month — an annual celebration of the nation’s 22.9 million Asian Americans and Pacific Islanders — begins May 1. More than 53,000 Postal Service employees identify as being Asian, Native Hawaiian or Pacific Islander. This represents approximately 8.3 percent of the USPS workforce. The organization celebrates the contributions of Asian Americans […]
A lead from an employee in California 4 District has resulted in two deals worth more than $41 million combined for the Postal Service. Damian Sandoval Jr., who works at the Chino Main Post Office as an acting customer services supervisor, received a call from a customer on his former route. Rather than passing the […]
Letter Carrier Melody Stone was recently delivering mail in Elkin, NC, when she heard a customer yelling for help. Stone rushed to aid the man, who was pinned underneath a lawn mower. She immediately called 911, safely freed the customer and comforted him until emergency responders arrived. He was hospitalized for treatment of a head […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Washington, DC, Postmaster Sherry L. Harper retired March 31 after 30 years with USPS. • Cathleen C. Lujan was named Southern Area’s retail and post office operations support manager. She previously served as a retail support specialist. • Lora M. McLucas […]
Stamps honoring the work of Chippewa artist George Morrison were dedicated April 22 at Grand Portage Lodge and Casino in Minnesota. “George Morrison challenged prevailing ideas of what Native American art should be, arguing that an artist’s identity can exist independently from the nature of the art he creates,” said Steve Monteith, the Postal Service’s […]