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Ground control

Mark Dorsett, a city carrier assistant, was recently delivering mail in a Genoa, IL, neighborhood when he spotted a customer lying on the ground outside a residence. Dorsett rushed to check on the man, who was unconscious and bleeding. The Postal Service employee immediately called 911 and comforted the man as he came to. Emergency […]

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Rising to the top

Here’s a look at Postal Service employees who received appointments or recognition recently: • Bonnie M. Badilla, senior budget development analyst, was named Western Region’s finance and budget executive manager. • John A. Darden was named Midwest Division director. He previously served as Southwest Division director. William A. Rodriguez, Gulf Atlantic Division’s operations support manager, […]

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Deadline nears

The deadline for nominations for the 2023 USPS Sustainability Excellence Awards is March 3. The program, which includes the PMG Sustainability Excellence Award, recognizes efforts to create a more sustainable workplace and protect the environment. Nominees can include employees or teams who have improved the Postal Service’s environmental stewardship throughout fiscal year 2022 (Oct. 1, […]

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Moving the ball

The Postal Service dedicated its Women’s Soccer stamp at Exploria Stadium in Orlando, FL, on Feb. 16. The stadium is one of several locations for this year’s SheBelieves Cup, an annual women’s soccer tournament featuring the national teams from the United States, England, France and Germany. The stadium is also home to the Orlando Pride, […]

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Of all things

Imagine an online hacker using your refrigerator or garage door opener to access your bank account. Sounds far-fetched, but as more smart home appliances and other devices link through the internet, cybersecurity experts warn that hackers will discover new ways to steal data. There are approximately 17 billion devices connected to the internet, including everything […]

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Sold on Solt

A sales lead from a letter carrier in Texas has resulted in a shipping deal worth almost $74,000 for the Postal Service. Christopher Solt, who works at the Lewisville Post Office, spoke with a business on his route that was looking for a cost-effective way to ship its products seamlessly. Solt then entered the customer’s […]

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Fighting fake postage

The Postal Service has filed notice in the Federal Register, seeking to change mailing standards to combat a surge in counterfeit postage. Counterfeit postage is any marking or indicia that has been made, printed or otherwise created without USPS authorization that appears to indicate that valid postage was paid. Under the proposed revision to Section […]

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On the wrong track

Rural Carrier Robert Parnell was recently delivering mail in Sturgeon, MO, when he came upon a 2-year-girl and her dog as they were walking by themselves along a railroad track. Parnell immediately stopped to check on the toddler, who was crying and said she was lost. The Postal Service employee called 911 and comforted the […]

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New gigs

Here’s a look at some recent changes in the Postal Service leadership ranks: • Tracie M. Hill-Sandifer, Midwest Division director, announced plans to retire after 34 years with USPS. • James Lloyd was named director of labor relations policies and programs. He previously served as a labor relations specialist. • Marina Dejo-Nicholson was named Human […]

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‘Delivering Your Best’

If you’re a Postal Service employee who is ready to own your career and create a path to your dream job, the organization is encouraging you to attend one of its career conferences. This year, USPS will offer employees enhanced experiences at the conferences, including networking opportunities and interactive sessions designed to equip participants with […]

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Lost and found

Rural Carrier Malenia Orr was recently making deliveries in New Springfield, OH, when she grew concerned about a customer whose mail was piling up unusually. She soon saw a police officer and asked him to check on the man. The customer was found deceased, with his dog inside the residence with him. The pet was […]

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USPS Ground Advantage

As part of its strategy to enhance its shipping offerings, USPS has notified the Postal Regulatory Commission of plans to replace First-Class Package Service with USPS Ground Advantage. According to the Feb. 10 filing with the commission, the improved ground product, which is expected to launch in the summer, will feature service standards of 2-5 […]

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Home run

A sales lead from a letter carrier in Connecticut has resulted in an advertising deal worth more than $1,900 for the Postal Service. Kristine Scocozza, who works at the Windsor Post Office, spoke with Zenna Bell, a customer on her route who was looking for a way to grow her home-based business. Scocozza told Bell […]

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MFA update

Postal Service employees can once again change net-to-bank and allotment settings through PostalEASE on LiteBlue. The organization recently added multifactor authentication (MFA) as an additional security layer for access to LiteBlue. The Postal Service had disabled employees’ ability to change their net-to-bank and other allotment settings through PostalEASE on the site in January until MFA […]

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Climbing the ranks

Here’s a look at some recent changes in the Postal Service leadership ranks: • Miami Postmaster Keith A. Pierle and Hollywood, FL, Postmaster Alejandro Sepulveda resumed their regular duties after completing special assignments in Southern Area. • Angie D. Radcliffe, Illinois 1 District’s consumer affairs manager, received a Chief FOIA Officer’s Award for helping USPS […]

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PRC’s year in review

The Postal Regulatory Commission released its Annual Report to the President and Congress on Jan. 31. The commission, also known as the PRC, is an independent federal agency providing transparency and accountability for USPS operations. The 98-page report outlines the agency’s work to regulate rates and classes for USPS products and services and provides an […]

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Nest egg update

Contribution limits have increased for the Thrift Savings Plan (TSP) in 2023. Participants may now set aside up to $22,500 in traditional tax-deferred or Roth contributions, up from a limit of $20,500 in 2022. Those 50 and older may set aside up to an additional $7,500 in “catch-up” contributions, up from $6,500 in 2022. The […]

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Better call, Paul

Paul Felger, a letter carrier in Princeton, WV, was recently delivering mail when he came upon a customer who was in medical distress. Felger immediately called 911 for the man, who thought he was having a heart attack, and comforted him until emergency responders arrived. The customer was hospitalized for treatment of a ministroke. He […]

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Take heart

Postal Service employees can participate in an upcoming webinar on the causes of heart disease. The session, “It’s a Matter of the Heart,” will be held Monday, Feb. 13, at noon EST. Laurie Annis, a nurse consultant for GEHA, a not-for-profit provider of health plans for federal employees, and other members of the organization’s medical […]

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‘Extra mile’

A sales lead from a letter carrier in Utah has resulted in a shipping deal worth more than $291,000 for the Postal Service. Daniel Platt, who works at the Orem Post Office, spoke with an employee of a business on his route who expressed a desire to save on shipping. Platt asked the customer for […]

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Ayes for eyes

Social media posts from Postal Service employees participating a program to promote the organization’s products and services received more than 53 million views in 2022. The voluntary program, USPS Zone, began in 2021 and now has nearly 1,300 employees sharing approved content with their personal social media networks. Posts about Postal Service facts, mail love, […]

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Shifting from neutral

Julie Gould, a rural carrier in Charlotte, VT, was recently delivering mail when she noticed a car parked alongside a road. She grew concerned when she saw that the driver was slumped over the steering wheel, so she immediately stopped to check on the woman. Gould found the driver to be in medical distress, bleeding […]

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High achievers

Here’s a look at Postal Service employees who received appointments or recognition recently: • Maged S. Aziz, field operations support director, was named Georgia District’s acting manager. Connecticut District Manager Carissa A. Laino was named acting field operations support director, while Boston Postmaster David C. Guiney was named Connecticut District’s acting manager. Joshua S. Balcunas, […]

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African American History Month

The Postal Service will observe African American History Month in February. USPS traditionally commemorates the month by releasing the latest stamp in its Black Heritage series. This year’s honoree — the 46th in the series — is author Ernest J. Gaines, who explored the lives of African Americans in the post-Civil War and Jim Crow […]

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Winter driving

The Postal Service wants employees to drive safely during winter, a time of year that presents unique challenges. Wet and icy road surfaces; longer periods of darkness; and poor visibility from snow, rain and fog create driving hazards during winter. To stay safe, here are some tips: • Maintain your vehicle and tune up the […]

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Darla’s double duty

Rural Carrier Darla O’Brien was recently delivering mail in Hennessey, OK, when she spotted a grass fire that threatened a barn and a tractor. Seeing no one else around, O’Brien immediately called 911 and safely stamped out part of the blaze to prevent it from destroying the structure and equipment. Firefighters soon arrived on the […]

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Biz boost

A sales lead from a letter carrier in Texas has resulted in a marketing campaign deal worth more than $96,000 for the Postal Service. Tiffani Holmes, who works at the Irving Post Office, assisted a customer whose small business needed a way to compete with larger competitors. Holmes asked the customer for contact information and […]

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Closing the loop

When Unity, ME, Retail Associate Barb Henkle greeted customer Leonard Lazure recently, she noticed his cap indicated he is a veteran of the Vietnam War. She thanked him for his service and showed him a missing-in-action bracelet she purchased 50 years ago. These bracelets are metal cuffs that were created in the 1970s in support […]

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Four!

Letter Carrier Malynda Schabel was recently delivering mail in a Lansing, MI, neighborhood when she spotted four toddlers playing close to a busy street near a residence. Concerned that the children appeared to be unsupervised, Schabel kept an eye on them while she worked. She was alarmed to see them walking toward the street and […]

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