A sales lead from a letter carrier in California has resulted in a shipping deal worth almost $146,000 in new revenue for the Postal Service.
Jose Alamillo, who works at the Santa Fe Springs Post Office, entered a business that had just moved into a neighborhood on his route.
After introducing himself, he noticed packages awaiting shipment, so he asked the owner if he would like to know more about USPS shipping services.
The owner agreed, and Alamillo submitted a lead.
David Gonzales, a USPS senior territory executive, followed up with the customer and closed a shipping deal worth $145,875 in new estimated annualized revenue for the Postal Service.
“Jose is always promoting our products and services while out delivering the mail,” said Caroline Pham, a business lead development specialist. “If a new business moves onto his route or another route, he introduces himself and welcomes the business to the neighborhood and asks if they would be interested in learning about our shipping services and products.”
Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.
The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.
The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.
Employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”
Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.
Employees with USPS-issued mobile devices can use the LEADing Together app.
Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”
The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.
