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Architectural icons

The Postal Service celebrated new Forever stamps commemorating the nation’s historic railroad stations on March 9 in Cincinnati. “We are fortunate to be in this awe-inspiring building, the Cincinnati Union Terminal, one of the five incredible train stations to be featured in the stamp series we are dedicating today,” said Dan Tangherlini, a member of […]

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Rescue Crewe

Denise Dabney, a rural carrier, was recently delivering mail in Crewe, VA, when she spotted smoke billowing from a residence. Dabney, who also serves the community as a volunteer emergency responder, immediately called 911 and assisted neighbors in rescuing three customers from the home. Firefighters soon arrived to battle the blaze. “Due to Denise’s quick […]

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‘Natural conversation’

Sales leads from a complaints and inquiry clerk in Virginia have resulted in shipping deals worth a combined $34,500 for the Postal Service. Shane Swann, who works at the Virginia District Consumer Affairs Office in Richmond, stopped by a local business to pick up some shirts she had ordered. Swann struck up a conversation with […]

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Nobel author

The Postal Service celebrated the stamp release honoring literary giant Toni Morrison at Princeton University in New Jersey on March 7. Morrison (1931-2019) was the rare author who achieved both critical and commercial success. Some of her best-known novels include “The Bluest Eye,” “Song of Solomon” and “Beloved,” which explored the diverse voices and multifaceted […]

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Time well spent

Letter Carrier Joseph Redemann was recently delivering mail in a Minneapolis neighborhood when he saw a 5-year-old child wandering alone. Redemann stopped to check on the boy, who said he was lost. The Postal Service employee spent 10 minutes helping the lad find his parents, who were out looking for him. His father said his […]

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Instant replay

The Postal Service has released a video to highlight its new Women’s Soccer stamp. The Forever stamp celebrates the advances and achievements of women’s soccer in the United States. USPS dedicated Women’s Soccer on Feb. 16 in Orlando, FL. The stamp is available in panes of 20 at Post Offices and usps.com. […]

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High achievers

Here’s a look at Postal Service employees who received appointments or recognition recently: • Gi Gi L. Griffin-Earnest, director of the National Center for Employee Development in Norman, OK, was named national training acting director. • Ganna B. Khaydurova, a facilities contract specialist, was named WestPac Area’s acting facilities customer relations manager. • Martin R. […]

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Easy targets

The Postal Service wants employees to be aware of elder fraud, to help protect seniors from being targeted by scammers. Elder fraud robs seniors of billions of dollars annually, with more than 8.68 million incidents of theft occurring every year. According to the Justice Department’s Office for Victims of Crime, the most common scams are: […]

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Where there’s a Wilbourn

Judith Wilbourn, a rural carrier in Okemah, OK, was recently making deliveries when she grew concerned about a customer whose mail was piling up unusually. Wilbourn alerted the woman’s neighbors, who soon checked on her and found her stranded in her yard, where she’d fallen several days earlier. They ensured she received the care she […]

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Fur babies

Online criminals don’t need to know much to figure out the passwords to personal online accounts. If you are a pet owner, sometimes all they need is your pet’s name. Approximately 48 million Americans own dogs, while nearly 32 million own cats, according to the American Veterinary Medical Association. Studies show pet owners usually love […]

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A better deal

A sales lead from a rural carrier in Texas has resulted in a shipping deal worth more than $73,000 for the Postal Service. Mireya Hernandez, who works at the East Frisco Carrier Annex, helped a customer who was looking to reduce shipping costs. Hernandez took the customer’s information and submitted a lead. Joseph Fandozzi Buggs, […]

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Cheatin’ hearts

In observance of National Consumer Protection Week, which is March 5-11, the Postal Inspection Service is taking aim at those who steal more than hearts: romance scammers. With loneliness epidemic in the United States, these predators have an enormous pool of potential victims to prey on. Older people are particularly susceptible to their empty promises. […]

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Let’s be Frank

Letter Carrier Frank Dicostanzo Jr. was delivering mail on a rainy fall day last year in Manchester, NH, when he spotted a toddler wandering alone and barefoot less than a block from a busy road and a pond. Dicostanzo immediately stopped to check on the boy, called 911 and stayed with him until emergency responders […]

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High achievers

Here’s a look at Postal Service employees who received appointments or recognition recently: • Karen F. Key, shipping and commerce product management director, retired Jan. 31 after 37 years with USPS. • Tammie Turner, Texas 3 District’s human resources manager, was named acting diversity, equity and inclusion director. • Michelle A. Windmueller was named labor […]

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Women’s History Month

The Postal Service will observe Women’s History Month in March. The commemoration was first observed nationally as “Women’s History Week” in March 1980. The designated week was chosen to coincide with International Women’s Day on March 8, a global event that has been observed since 1911. In 1987, Congress designated all of March as Women’s […]

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Escape plan

The Postal Service is reminding employees that their USPS-issued smartphones will be placed in quarantine if they don’t keep the operating system up to date. Outdated operating systems pose a security risk that exposes smartphones and the postal network to hackers and other malicious actors. Employees must keep their USPS-issued smartphones current with the latest […]

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Giving Moore

Letter Carrier Jeffrey Moore was recently delivering mail in a Mill Valley, CA, neighborhood when he came upon a customer who had fallen outside a residence. The man’s wife asked Moore for help, so he assisted her in safely getting him up and inside the couple’s home. The Postal Service employee then called 911 and […]

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‘Friendly question’

A sales lead from a retail associate in Connecticut has resulted in an advertising deal worth $1,900 for the Postal Service. Elizabeth Ulloa, who works at the Botsford Post Office, served a customer who wanted to buy a large number of stamps. a quick question resulted in Ulloa learning that the woman wanted them for […]

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Get a ‘Move’ on

The Postal Service has released its latest TV commercial, which stars the organization’s network of vehicles, facilities and employees, showcased with a catchy, familiar tune. The spot, “Orchestrated Delivery,” opens with the sound of postal vehicles’ engines starting and emphasizes that USPS likes to move it — to deliver to business and residential customers. “We’re […]

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Ground control

Mark Dorsett, a city carrier assistant, was recently delivering mail in a Genoa, IL, neighborhood when he spotted a customer lying on the ground outside a residence. Dorsett rushed to check on the man, who was unconscious and bleeding. The Postal Service employee immediately called 911 and comforted the man as he came to. Emergency […]

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Rising to the top

Here’s a look at Postal Service employees who received appointments or recognition recently: • Bonnie M. Badilla, senior budget development analyst, was named Western Region’s finance and budget executive manager. • John A. Darden was named Midwest Division director. He previously served as Southwest Division director. William A. Rodriguez, Gulf Atlantic Division’s operations support manager, […]

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Deadline nears

The deadline for nominations for the 2023 USPS Sustainability Excellence Awards is March 3. The program, which includes the PMG Sustainability Excellence Award, recognizes efforts to create a more sustainable workplace and protect the environment. Nominees can include employees or teams who have improved the Postal Service’s environmental stewardship throughout fiscal year 2022 (Oct. 1, […]

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Moving the ball

The Postal Service dedicated its Women’s Soccer stamp at Exploria Stadium in Orlando, FL, on Feb. 16. The stadium is one of several locations for this year’s SheBelieves Cup, an annual women’s soccer tournament featuring the national teams from the United States, England, France and Germany. The stadium is also home to the Orlando Pride, […]

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Of all things

Imagine an online hacker using your refrigerator or garage door opener to access your bank account. Sounds far-fetched, but as more smart home appliances and other devices link through the internet, cybersecurity experts warn that hackers will discover new ways to steal data. There are approximately 17 billion devices connected to the internet, including everything […]

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Sold on Solt

A sales lead from a letter carrier in Texas has resulted in a shipping deal worth almost $74,000 for the Postal Service. Christopher Solt, who works at the Lewisville Post Office, spoke with a business on his route that was looking for a cost-effective way to ship its products seamlessly. Solt then entered the customer’s […]

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Fighting fake postage

The Postal Service has filed notice in the Federal Register, seeking to change mailing standards to combat a surge in counterfeit postage. Counterfeit postage is any marking or indicia that has been made, printed or otherwise created without USPS authorization that appears to indicate that valid postage was paid. Under the proposed revision to Section […]

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On the wrong track

Rural Carrier Robert Parnell was recently delivering mail in Sturgeon, MO, when he came upon a 2-year-girl and her dog as they were walking by themselves along a railroad track. Parnell immediately stopped to check on the toddler, who was crying and said she was lost. The Postal Service employee called 911 and comforted the […]

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New gigs

Here’s a look at some recent changes in the Postal Service leadership ranks: • Tracie M. Hill-Sandifer, Midwest Division director, announced plans to retire after 34 years with USPS. • James Lloyd was named director of labor relations policies and programs. He previously served as a labor relations specialist. • Marina Dejo-Nicholson was named Human […]

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‘Delivering Your Best’

If you’re a Postal Service employee who is ready to own your career and create a path to your dream job, the organization is encouraging you to attend one of its career conferences. This year, USPS will offer employees enhanced experiences at the conferences, including networking opportunities and interactive sessions designed to equip participants with […]

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Lost and found

Rural Carrier Malenia Orr was recently making deliveries in New Springfield, OH, when she grew concerned about a customer whose mail was piling up unusually. She soon saw a police officer and asked him to check on the man. The customer was found deceased, with his dog inside the residence with him. The pet was […]

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