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Loss for words

Lincoln, IL, Letter Carrier Samuel “Angelo” Zaffiri

Letter Carrier Samuel “Angelo” Zaffiri was delivering mail recently when a customer exited her residence to greet him.

Zaffiri, who talks to the woman regularly, noticed something was off during this interaction. The customer was struggling to find the words to carry on the conversation, and the appearance of her face seemed altered.

The Postal Service employee called a friend of the customer’s, who came by to check on the woman.

The customer declined to have 911 called, but she was persuaded to seek treatment at a hospital, where it was determined she was having a stroke.

After a few days, she was discharged and returned home.

Local Postmaster Adam J. Green credited the carrier’s “care and compassion” with helping the woman survive the medical crisis.

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