The CyberSafe at USPS team is alerting employees about criminals who use hard-to-detect skimmers and pinhole cameras to steal credit card information. The skimmers and pinhole cameras are installed on point-of-sale or self-service card readers to capture credit card information and personal identification numbers entered by the customer. Employees should closely examine ATMs or other […]
Letter Carrier Dennis O’Toole was delivering mail recently in Buffalo, NY, when he smelled gas at a residence. O’Toole notified the gas company, which determined there was a leak and repaired it. Several weeks later, there was a fire at the same location, prompting the homeowner to contact the local Post Office. “He credited Dennis […]
It’s an honor to work for an organization that has so many people who, in moments of crisis, come to the assistance of customers in need. I tip my hat to these fellow employees for a job well done. […]
Deneen Taylor remembers playing inside the Poolesville, MD, home of her great-grandfather, John Sims — a place built by former slaves. Taylor, a Capital District communications coordinator, still visits the house, except it now sits inside the National Museum of African American History and Culture in Washington, DC. “This house meant a lot to my […]
Martin Luther King Jr. Day, a federal holiday marking the birthday of the civil rights leader, will be observed Monday, Jan. 15. King was a leader of the American civil rights movement from 1955 until his death in 1968. The March on Washington, along with his many writings and speeches, are partially credited with ushering […]
You’ve heard of the Hatch Act, but how much do you know about it? If you’re unfamiliar with the law, here’s a quick primer — including do’s and don’ts when it comes to social media usage. • First things first: The Hatch Act exists to protect you. The law, which dates to 1939, aims to […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.48 percent during the week ending Jan. 5, down from one week earlier. Dakotas (98.92 percent) topped the districts, while Western (97.83 percent) led the areas. To see the latest results, go to the Enterprise Analytics site and select “Analytics Tools,” followed by “DES 2 — Scan Performance.” […]
Jonathan Padget, the USPS writer mentioned in last week’s “Heroes’ corner” year-end roundup, helped bring closure to Tricia McCauley’s loved ones when he led police to the suspect who was ultimately charged with her murder. […]
Rural Carrier Vicky Hunter was the first person on the scene following a recent single-vehicle accident in Ashford, AL. Hunter was on her way to work when she saw that a car had crashed into a deep ditch alongside the road. The Postal Service employee called 911 and stayed with the driver, encouraging him to […]
Informed Delivery is receiving praise from a top publication in the marketing sector. Target Marketing magazine recently recognized the free feature as one of six outstanding campaigns of 2017. “As a marketing professional, I am in awe of the tremendous performance metrics of Informed Delivery and wonder at all the possibilities it offers USPS for […]
How did you feel about the information and resources the Postal Service provided during last year’s open season benefits enrollment period? Human Resources is inviting employees to share their feedback through a new online survey. The feedback will help USPS improve how and where employees receive health benefits information. The findings also will be used to […]
I love reading “Branching out” and other Link stories about employees’ lives outside their Postal Service careers. USPS employs so many artists, singers, athletes and humanitarians. We are an awesome bunch, and we should all feel postal proud. […]
Letter Carrier Cassandra Wilkinson was delivering mail recently in a Rochester, NY, neighborhood when a customer ran into the street, screaming for help. Wilkinson secured the mail in her vehicle and rushed over to assist the woman, who led her to a residence where a 25-year-old man had just been stabbed. Wilkinson rendered first aid […]
USPS machinery requires a fraction of a second to cancel the postage on a greeting card or package — but creating the postmark itself can take several months. Consider this year’s holiday postmarks. Engineering Systems, which is responsible for the postmarks’ design and distribution, generally tries to have them coincide with each year’s seasonal stamps. […]
Postal Service employees are stepping into the spotlight this holiday season, appearing in the news media to discuss the organization’s efforts to deliver customers’ mail and packages. “This is what we look forward to every year,” Greensboro, NC, Sr. Plant Manager Jason Dechambeau told WFMY, the local CBS station. “It is different, and even though […]
Looking for Santa Claus? You might find him at your local Post Office, where the big guy seems to be popping up a lot these days. Just ask Retail Associate Daniel Kiernan, who recently helped Santa mail some packages at the Brownville, KY, Post Office. “I was surprised to see him in our lobby,” said […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.6 percent during the week ending Dec. 15, down from one week earlier. Dakotas (99.1 percent) topped the districts, while Great Lakes (97.93 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To […]
Rural Carrier Associate Kimberly Huckabey was recently delivering mail on her route in Noel, MO, when she spotted smoke billowing from a house. Huckabey immediately called 911, and although she knew that the homeowners were away on vacation, she checked around outside the residence to make sure no people or pets were in danger. Emergency […]
The “Dancing machine” story about Central Islip, NY, Business Mail Technician John Lawless took me back to my old “get down” days when nothing mattered but the music. […]
Jennifer Dodson was no ordinary attendee at the recent National Christmas Tree lighting ceremony near the White House. The Fremont, MO, retail associate’s hand-painted ornaments are on display along a walkway surrounding the national tree. The walkway, known as the Pathway of Peace, features 56 trees representing every U.S. state and territory. Dodson’s 12 ornaments […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.63 percent during the week ending Dec. 8, up from one week earlier. Dakotas (99.15 percent) topped the districts, while Great Lakes (97.98 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To […]
It’s the crack of dawn on a recent Monday, and Erik Gutekunst is gearing up for another round of early morning package deliveries. The city carrier assistant, who is based in St. Charles, IL, is loading a ProMaster 2500 vehicle with packages that will be delivered in nearby Geneva, IL. Gutekunst said the vehicle makes […]
Postal Service workers across the nation are busy promoting this year’s Combined Federal Campaign (CFC) charity drive. “How much you give doesn’t matter — any amount helps,” said Kelly Ferguson, a business development specialist in Capital Metro Area’s Mid-Carolinas District who is working as a “loaned executive” for the CFC this year. The drive allows […]
Lorain, OH, Letter Carrier Paul Callahan was recently delivering mail on one of several routes in his weekly rotation when he spotted an older customer sitting outside her home. Knowing that she typically stays indoors, he decided to check on her with a friendly greeting: “Do you remember me?” When the woman told him she […]
The “Dancing machine” story about Central Islip, NY, Business Mail Technician John Lawless made my day. I’m still smiling. […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.56 percent during the week ending Dec. 1, down from one week earlier. Dakotas (98.77 percent) topped the districts, while Western (97.83 percent) led the areas. Scanning allows customers to track their packages and mail. It also helps USPS improve efficiency and network management. To see […]
The Postal Service is reminding customers that usps.com and its mobile version, m.usps.com, can help them reduce their stress this holiday season. Customers can use the sites to buy stamps, ship packages and access Informed Delivery, a free feature that allows users to manage incoming mail and parcel deliveries. “We’re making it easier for customers […]
Gary Nodes felt fine when he went to sleep one night in March 2015. But the following day, the Brick, NJ, letter carrier woke up with a backache — and a few hours later, he began to lose feeling in his left leg. By the time he reached the hospital, his life had changed. “I […]
Postal Service employees enrolled in a health care flexible spending account (FSA) program through FSA Feds have until Dec. 31 to incur claims. Unlike previous years, the 2017 FSA Feds program doesn’t have a grace period for health care accounts. Instead, you can carry over as much as $500 in health care FSA funds into […]
When Omaha, NE, Tractor Trailer Operator Merle Oltmans suffered a medical emergency recently after dropping off mail at the suburban Papillion Post Office, he didn’t have just one or two heroes spring into action to help him. He had five. Custodian Stephen Shea was the first to notice that Oltmans was lingering on the loading […]