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Search and find

Search tool reminder. The Postal Explorer site recently introduced a search tool for Publication 52, Hazardous, Restricted, and Perishable Mail. The tool allows employees to quickly access guidelines for hazardous materials, restricted matter, warning labels and more. The Domestic Mail Manual (DMM) and DMM Advisories are also available on the site. T-shirts reminder. Postal Service employees can order USPS-approved T-shirts to […]

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Mural, mural on the wall

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Where is the new mural honoring Roger “Buck” Hill, also known as “the Wailing Mailman”? a) Detroit b) New York City c) Tucson, AZ d) Washington, DC 2. Fill […]

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Lawn lift

Rural Carrier Mary Bruno was recently delivering mail in Henrietta, NY, when she spotted an older customer lying facedown on her lawn. Bruno stopped to aid the woman, who had fallen. The Postal Service employee helped the customer sit up, then got her into her home with the assistance of a neighbor. The neighbor stayed […]

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Information disclosures

The Postal Service wants you to understand the federal law that governs the disclosure of customers’ address information. Postmasters frequently receive requests for change of address and PO Box holder information. The Privacy Act of 1974 allows federal agencies to disclose information protected under the law without the written consent of the individual in limited […]

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Hurricane Dorian

USPS is restoring service in areas affected by Hurricane Dorian, which brought heavy rain, tornadoes and serious flooding to the Southeast last week. The long-running storm developed in late August and left a wide path of destruction, including parts of the Bahamas and North Carolina and South Carolina. After temporarily suspending service in areas affected […]

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Postal pets

A new video shows how an animal rescue organization relies on USPS to serve its customers. “Elysa’s Story” features Elysa Hellermann, who helps run the Park City, UT-based organization. “USPS has been a great asset to doing what we do,” she says. The video shows Hellermann printing a shipping label, preparing a package and taking it […]

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Proud heritage

To celebrate National Hispanic Heritage Month, which is held from Sept. 15-Oct. 15 each year, here’s a look at six stamps honoring Americans of Hispanic or Latino origin. 1. Desi Arnaz. The Cuban-born entertainer appeared on a 1999 stamp with his wife, Lucille Ball. In 1950, Arnaz and Ball co-founded Desilu Productions; the following year, […]

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‘Just to make sure’

Customer Services Supervisor Ming Liu was on duty recently in San Antonio when he grew concerned about an older customer who had displayed an unusual pattern of sending out Priority Mail Express envelopes. Liu alerted the Postal Inspection Service, which intercepted the woman’s latest shipment, discovered that it contained $5,000 in cash, and determined that […]

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Keeping pace

The Postal Service is installing new package sorting equipment at 30 facilities across the nation. The Automated Delivery Unit Sorters join 22 others that were installed in delivery units earlier this year during the initial phase of the rollout. “By automating package sorting in delivery units, [these] machines will significantly reduce operational costs and improve […]

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Career opportunities

The Postal Service will host a career conference this month to allow employees to learn about job opportunities at USPS headquarters and in the field. The conference will be held from Friday, Sept. 27-Saturday, Sept. 28, at the William F. Bolger Center in Potomac, MD. The two-day conference is open to all employees and will […]

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Always in fashion

USPS is reminding managers and supervisors about Postal Uniform Guidelines, a pictorial guidebook they can use to help ensure employees wear their uniforms properly. The 21-page guidebook features color, head-to-toe images of actual letter carriers, retail associates and motor vehicle operators dressed in everything from year-round uniforms to cold weather postal attire. Managers and supervisors […]

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Leading the way

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. How many Business Connect leads did Postal Service employees submit in August? a) 22,945 b) 29,245 c) 92,245 d) None of the above 2. Fill in the blank: (Blank) […]

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Life line

Heather Adams, a financial programs compliance manager for Northern New England District in Portland, ME, was in a different position last summer at the Southern Maine Processing and Distribution Center in Scarborough when she saw a life-changing social media post. A 31-year-old woman in Adams’ community was desperately seeking a kidney, having exhausted the pool […]

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All hail the king

The Tyrannosaurus rex may have been extinct for 66 million years, but the king of the dinosaurs can now be found roaming freely at Post Offices. “The T. Rex has stirred the public imagination — and for good reason,” Isaac Cronkhite, the Postal Service’s chief human resources officer, said during the Aug. 29 dedication ceremony […]

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Giving season

With the Combined Federal Campaign (CFC) set to begin Sept. 9, the Postal Service wants employees to understand the rules about fundraising in the workplace. The CFC allows federal employees, retirees and contractors to contribute to more than 7,000 charitable organizations. The campaign consolidates solicitations of postal employees into a single, officially supported effort. Contractors […]

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Still greeting

Are you into greeting cards? If so, the Link team wants to hear from you. We’re planning a story about greeting cards in the mail and would like to hear from Postal Service employees and customers who send and receive them. Drop us a line at uspslink@usps.gov and tell us why you’re a fan of […]

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Class acts

As summer winds down and the nation heads back to school, here’s a look at 10 times the Postal Service raised its hand for education. 1. Jaime Escalante. With this 2016 stamp, USPS honored the East Los Angeles teacher whose inspirational methods led supposedly “unteachable” high school students to master calculus. 2. Robert Panara. The […]

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Blind spot

Londonderry, VT, Postmaster Victoria Girouard was recently filling in for a sick carrier when she noticed something out of the ordinary while delivering a package to an older customer’s home. Girouard spotted the woman’s blinds moving strangely, and upon closer inspection, she saw her lying on the floor inside. The Postal Service employee immediately called […]

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Delivering for you

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Which Link column recently featured Manassas, VA, Rural Carrier Carlos Almeda? a) “Best Practices” b) “Heroes’ Corner” c) “The List” d) “On the Job” 2. Fill in the blank: […]

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Get Informed

Informed Delivery. The Postal Service is reminding employees they can sign up for Informed Delivery, a free feature that allows users to preview their incoming mail and manage their packages from computers, smartphones and other devices. More than 18 million people use Informed Delivery. USPS wants to have 40 million users by the end of 2020. Increasing the […]

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Postal partnerships

USPS recently honored several Postal Customer Councils (PCCs) and their members for their work to strengthen relationships between the Postal Service and business mailers. The PCC Leadership Awards were presented during a ceremony July 30 in Washington, DC. “We are honored to recognize the best practices of PCCs nationwide each year with these highly coveted […]

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Call her ‘Mom’

Kim Garrison is fondly called “Mom” by her Postal Service co-workers. She appreciates the compliment. “I like to take care of people. It’s in my nature. It’s just who I am,” said Garrison, an Anchorage, AK, letter carrier who credits her nurturing personality to being raised with five siblings. When she’s not delivering mail, Garrison, […]

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‘Exceptional service’

Letter Carrier Robert Haun was delivering mail on a spring day in Palmer, AK, when he came upon an older customer lying in a street. Haun stopped to assist the man, whose wife was standing nearby calling 911. She told the Postal Service employee her husband had collapsed, and finding no signs of breathing or […]

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Summer learning

When Yehna Bendul began an internship with the Postal Service’s marketing department in June, she wasn’t sure if the work would be applicable to her international affairs studies. After working on projects to improve customer service in Western Area districts, however, Bendul, who’ll be a senior this fall at George Washington University in Washington, DC, […]

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Acting VP announced

Angela Curtis has been appointed Eastern Area’s acting vice president. The area is home to more than 50 million customers in Pennsylvania, Ohio, Tennessee, West Virginia, Delaware, Kentucky and portions of New Jersey, New York, Virginia and Indiana. Eastern Area has more than 85,000 employees who work in 35 processing and distribution centers, four national […]

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