Letter Carrier Terry Hackelton was recently delivering mail in a Clarendon, AR, neighborhood on a hot day when he spotted a customer in distress. The woman, who is her 80s, had fallen in her backyard and tried unsuccessfully for a half-hour to flag down other passersby. Hackelton, who is also a trained first responder with […]
Every few months, Postal Service employees receive an Area Update newsletter in their mailboxes. It will soon arrive in their inboxes, too. Beginning this month, employees who subscribe to Informed Delivery will receive a digital preview of the latest Area Update before it arrives in the mail. The preview, which will appear in Informed Delivery […]
The Postal Service has introduced a kit to ship cremated remains for pets and other animals. Two versions of the Cremated Remains Animal Kit — which must be shipped through Priority Mail Express — are available: • The first version of the kit includes a roll of Priority Mail Express adhesive tape. • The kit’s […]
The Made of Hearts stamp dedication ceremony is highlighted in a new Postal Service video. The event was held Jan. 23 at St. Jude Children’s Research Hospital in Memphis, TN. “It is my hope that this stamp makes us pause and think about how precious love is,” USPS Chief Operating Officer David E. Williams says in […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How many census-related mailpieces will USPS accept, process and deliver during the six-week period that begins March 12? a) 509 million b) 590 million c) 905 million d) 950 million 2. […]
In a special “Business Focus” video released this week, Postmaster General Megan J. Brennan updates employees on the new coronavirus. The virus, also known as COVID-19, was identified late last year in Wuhan, China, and has been spreading around the world, including the United States. “The Postal Service is taking this health threat seriously, but […]
President Trump has nominated Donald Lee Moak, a Florida resident, to be a member of the USPS Board of Governors. Moak, formerly president of the Air Line Pilots Association, is founder and chief executive officer of the Moak Group, a public affairs firm. The nomination will be for the remainder of a seven-year term expiring […]
Rosemarie Bruno prides herself on helping customers find the right USPS product or service to meet their needs. The Oakton, VA, retail associate handles a variety of transactions, so she’s become an expert on topics like the Priority Mail delivery process, how to obtain package insurance and the cost of adding Signature Confirmation. “It’s important […]
The Postal Service wants employees to be in the know about its role in the 2020 decennial census. The organization has introduced a Census 2020 Blue page that has stand-up talks and posters covering transportation, processing and delivery and retail operations. A list of USPS census points of contacts for headquarters and each area is […]
The Postal Service wants employees to remember that counseling and other services are available through the Employee Assistance Program (EAP). The program aims to help employees overcome life challenges that can affect their health, family or job performance. EAP is voluntary, confidential and free. Services include: • Face-to-face counseling. Clinicians are available to talk in […]
After reading “‘We stood our ground,’” the article about how USPS worker Gail Etienne-Stripling helped integrate the New Orleans public school system as a child during the 1960s, all I can say is, “Wow!” It’s truly an amazing story about how she paved the way for others. […]
City Carrier Assistant Sara Mikoulinskii was recently delivering mail in a Neenah, WI, neighborhood when a customer approached her for help. The woman said she needed to drive her granddaughter to a nearby hospital, because the girl was having a seizure, and getting her into the car seat was proving difficult alone. Mikoulinskii was able […]
Arnold Palmer was hailed as both a great American and a great golfer during the March 4 dedication ceremony for the stamp in his honor. Palmer (1929-2016) rose to sports prominence in the 1950s and ’60s, expanding golf’s appeal through his athletic prowess and magnetic personality. “Mr. Palmer was a transformative figure in the game […]
A Minnesota TV news anchor recently met a woman who has faithfully sent her fan mail for four years. In 2016, KARE, the NBC station in Minneapolis, asked viewers to share their feedback on a new news segment. One viewer chose the U.S. Mail to express her opinion, sending a letter to Rena Sarigianopoulos, a […]
Daylight saving time begins Sunday, March 8, at 2 a.m. In areas where the change is observed, most people will “spring forward” and set their clocks ahead one hour Saturday, March 7, at bedtime. Clocks will turn back Sunday, Nov. 1, at 2 a.m. […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Which USPS tool helps business customers ensure their mailings are delivered at the right time? a) Informed Facility b) Informed Mobility c) Informed Visibility d) None of the above 2. True […]
Rockville, a Maryland city of about 68,000 residents near Washington, DC, made history last year when it became the state’s first jurisdiction to hold an election entirely by mail. Based on the results, it might not be the last. More than 12,000 voters cast ballots in the election for mayor and city council — up […]
Leeann Theriault knows there’s safety in numbers. In her role as Appalachian District manager, Theriault oversees hundreds of employees. She wants each of them to work together to stay safe on the job. “Safety is a team effort,” Theriault says. USPS wants all managers and supervisors to follow this approach. Last fall, Appalachian’s team approach […]
The Postal Inspection Service wants USPS employees and customers to protect themselves from government impersonator scams. During National Consumer Protection Week, which began March 1, the law enforcement agency is urging employees and customers to beware of scammers who pretend to represent the Social Security Administration, the Internal Revenue Service and other agencies. Often, victims […]
What do today’s smart TVs, fitness equipment and home security systems all have in common? They can all connect to the internet. This technology, known as the “internet of things,” refers to everyday devices that have an online connection — which makes them vulnerable to targeting by hackers. Often, these devices are overlooked for security […]
March is Women’s History Month, which encourages the study and celebration of the vital role of women in American history. The annual commemoration traces its roots to the early 1980s. It began as a weeklong celebration in 1982, then expanded to a full month five years later. The Postal Service has more than 289,000 female […]
Rural Carrier Tina Carter was recently delivering mail in Narrows, VA, when a customer expressed concern about a resident who hadn’t been seen in several days. Carter stopped to check on the man when she got to his home. She found that he was in dire need of medical attention after falling and sustaining a […]
I was very moved by “‘We stood our ground,’” the article about Gail Etienne-Stripling, the Tulsa, OK, mail processing clerk who helped integrate the New Orleans public school system when she was a child. How hard it must have been to endure that kind of racism at such a young age. […]
The Postal Inspection Service wants to expose the nation’s impostors. During National Consumer Protection Week, which runs from March 1-7, the law enforcement agency will raise awareness of scammers who pretend to represent the government. Impostor scams were the No. 1 form of fraud reported to the Federal Trade Commission last year, with victims losing […]
The art student who created the image for the Year of the Rat stamp was honored this week at a special dedication ceremony at the school she attends. Camille Chew, 28, is a graduate student in printmaking at the Rhode Island School of Design, also known as RISD. The ceremony was held on the school’s […]
Sometimes old-fashioned hospitality is all that’s needed to help the Postal Service generate new revenue. Just ask Crystal Hernandez, customer services supervisor at the Sapulpa, OK, Post Office. She recently organized a Grow Your Business Day event at her office to help local entrepreneurs learn about USPS products and services. After speaking with one small-business […]
Do you know someone who should appear in “On the Job,” the Link column that profiles Postal Service employees and their contributions to the organization? If so, we’d like to hear from you. In recent months, the column has featured: Shaunda Tanksley, a St. Louis business mail entry unit technician Bob Hammes, a Topeka, KS, […]
“‘We stood our ground,’” the article about Tulsa, OK, Mail Processing Clerk Gail Etienne-Stripling and her role in integrating the New Orleans public school system as a child, was an inspiring story of courage, strength and endurance. […]
Letter Carrier Seth Sims was recently delivering mail at a residence in Zion, IL, when he heard loud crying. Sims soon found a toddler banging on the back door, wearing only a diaper. The Postal Service employee knocked on the door, too, but got no response, so he immediately called 911 and comforted the girl […]
Postmaster General Megan J. Brennan discusses the Postal Service’s financial outlook in a new “Business Focus” video released this week. To restore its financial health, Brennan says the organization is pursuing opportunities to increase revenue and drive efficiency. Other requirements include a flexible pricing system from the Postal Regulatory Commission and legislation that allows USPS to […]