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Pro tips

Manassas, VA, Retail Associate Malik Jackson

Link is seeking suggestions for “Best Practices,” a regular column that allows Postal Service employees to share tips on a variety of workplace topics.

In recent months, “Best Practices” has featured Malik Jackson, a retail associate who offered advice on promoting USPS products and services; Tom Cappaert, a letter carrier who shared tips on delivering mail in inclement weather; and Gerald Ramos, a business development specialist who had hints on signing up customers for Informed Delivery.

What topics would you like to see “Best Practices” address? Do you know a co-worker who could serve as a role model for others on a particular subject?

Email your suggestions to and a member of the team will respond.

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