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Cleaning house

Shaniqua Sims is vigilant about keeping her workplace clean. “For the Postal Service, for my co-workers, for my customers, for my family’s sake — I’m pretty much obsessed with it,” says Sims, a custodian at the Winchester, VA, Post Office. USPS wants all workplaces to be clean and safe, especially during the coronavirus pandemic. This […]

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Sincerely, Mailman Kyle

How many journeys to the White House start with a roll of toilet paper? That’s exactly what led Cincinnati Letter Carrier Kyle West — now known to millions as “Mailman Kyle” — to the Blue Room on May 1 to receive praise from President Donald Trump during a recognition ceremony dubbed “Hard Work, Heroism and […]

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Times two

City Carrier Assistant Chyanne Fauntleroy received national attention last year for finding two missing girls in separate incidents in Vista, CA. In the first case, Fauntleroy was delivering mail when she spotted a shoeless 15-year-old autistic teen outside whose disappearance days earlier led to an 80-person search party combing the area for her. Fauntleroy immediately […]

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CDC updates

The Postal Service is sharing new guidance from the Centers for Disease Control and Prevention (CDC) about COVID-19 symptoms. According to CDC, infected individuals have reported a wide range of symptoms, and some infected individuals have not had any symptoms. COVID-19 symptoms may appear within 2-14 days after exposure to the virus and may include […]

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Public trust

The Postal Service wants employees to know that the organization’s ethics rules continue to apply during the coronavirus pandemic. Employees should remember they are prohibited from: Using their postal positions for the private gain of themselves or other persons or entities, including their friends or relatives Using postal property or work time for personal purposes — […]

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Replenish line

USPS and the U.S. Department of Veterans Affairs (VA) have made a procedural change for replenishment of flags distributed through the Postal Service Burial Flag Program. One of the most powerful symbols recognizing military service, and an enduring memento treasured by many deceased veterans’ families, U.S. flags in the program will now be ordered through […]

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Common census

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. When was the first mass mailing for the U.S. census? a) 1790 b) 1960 c) 2010 d) 2020 2. True or false: Under the Hatch Act, Postal Service employees can engage […]

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Safety first

Steve Miller is keeping his distance. The Winchester, VA, letter carrier is following the Postal Service’s guidance and staying at least 6 feet away from other people as often as possible. “We do this to protect our customers as well as ourselves during this time of uncertainty,” he says. As USPS continues to serve the […]

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Connecting America

People continue to rely on cards and mail to keep in touch with family and friends and to overcome feelings of isolation during the coronavirus pandemic, a new survey by the Postal Service has found. One-third of respondents said cards and letters from family and friends lift their spirits, while 62 percent said receiving a […]

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Got leads?

The Race for a $Billion campaign has generated $602.3 million in estimated annualized revenue for the Postal Service so far. The initiative, which began last fall, aims to raise $1 billion through employee-provided sales leads before the current fiscal year ends Sept. 30. The Small Business Sales team is spearheading the campaign and producing a […]

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Greeting cards

USPS is offering a promotion on greeting cards at select Post Office locations. Customers and employees will save $1 when they purchase two Hallmark cards. A coupon, available wherever Hallmark greeting cards are sold, is required. This promotional offer cannot be combined with other offers. The promotion began April 25 and will continue through June […]

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Mental Health Awareness Month

May is Mental Health Awareness Month, and the USPS Wellness team is encouraging all Postal Service employees to take care of their mental health in these uncertain times. According to MentalHealth.gov, a federal government website, mental health includes our emotional, psychological and social well-being. Our mental health affects how we think, feel and act, and […]

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Special delivery

City Carrier Assistant Jamey Miller was recently delivering mail in a Decatur, AL, neighborhood when a customer carrying her 20-month-old son ran toward him screaming for help. The woman said the baby was choking, so Miller immediately called 911 and rendered first aid. Due to the boy’s age, the USPS employee administered back blows until […]

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Trial run

The Postal Service offers several mailing promotions each year that can give business customers an opportunity to try something new. Rachel Katich, a customer relationship manager for Hudson, OH-based Jo-Ann Stores Inc., is one marketer who has done just that. A few years ago, she oversaw a campaign that combined two components: a postcard with […]

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Meeting the press

The Postal Service wants employees to follow proper procedures when interacting with the news media. If an employee is contacted by a reporter or another member of the media, the employee should refer the individual to his or her supervisor or manager. The employee can also direct the reporter to the USPS Newsroom website, which […]

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Asian Pacific American Month

Asian Pacific American Heritage Month — an annual celebration of the nation’s 22.2 million Asian Americans and Pacific Islanders — begins Friday, May 1. About 48,000 Postal Service employees identify as being Asian, Native Hawaiian or Pacific Islander. This represents approximately 7.6 percent of the USPS workforce. The organization celebrates the contributions of Asian Americans […]

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Wonder wheels

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How many bike delivery routes are operated by the Sun City, AZ, Main Post Office? a) 25 b) 40 c) 61 d) None of the above 2. Fill in the blank: […]

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‘Paint it Pink’

USPS is offering special “Paint it Pink” ReadyPost shipping supplies at select Post Offices, in time for Mother’s Day. Customers can purchase decorative box and bubble mailer designs that can be used for gift wrapping as well as mailing. The boxes fit inside Priority Mail boxes, making an ideal shipping item with added protection. The […]

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Threat assessment

The Postal Service is asking employees to remain vigilant for insider security threats that could compromise the organization’s operations. Insider security threats refer to employees, contractors or business partners who fall into two categories: accidental insiders and malicious insiders. Accidental insiders unintentionally violate security policies or online best practices by: Not physically securing laptop computers […]

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Special solicitation

The Combined Federal Campaign has reopened so federal employees can contribute to charities during the coronavirus pandemic. Donations can be made from April 20 through June 30. The U.S. Office of Personnel Management, which runs the campaign, also known as the CFC, is offering the special solicitation period to support charities as they face unprecedented […]

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Information, please

Ikaika Bright understands the importance of employee communications. Bright, the Honolulu Processing and Distribution Center’s acting senior plant manager, sees stand-up talks as one of the Postal Service’s most valuable methods to deliver information. Stand-up talks are brief presentations on a single topic that managers and supervisors deliver to groups of employees. During the coronavirus […]

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Primary colors

More than a dozen states are considering allowing voters to cast their ballots by mail or have already done so this primary season as physical distancing and stay-at-home orders make conducting traditional elections difficult. The coronavirus pandemic has prompted many states to postpone their primaries until late summer. In several of these states, governors and […]

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Millions and millions

Informed Delivery has reached 25 million subscribers, another milestone for the free online feature that is helping the Postal Service to bridge digital and physical communications. Informed Delivery allows consumers to digitally preview their incoming mail and manage their packages from computers, smartphones and other devices. Since its national launch in 2017, the feature has […]

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Caring carrier

Rural Carrier Associate Rosalinda Roman was making deliveries one day last summer in Mathis, TX, when she grew concerned about an older customer whose mail was piling up. Roman was especially worried because there was a late notice for the woman’s electric bill and she didn’t answer the door for a package delivery — both […]

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Smart wheels

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Approximately how many vehicles are in the Postal Service fleet? a) 44,000 b) 160,000 c) 228,000 d) 470,000 2. True or false: Although ethics rules generally prohibit the acceptance of gifts, […]

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Sustainability excellence

Eight facilities, teams and programs will receive Postmaster General Sustainability Excellence Awards for their efforts to help USPS achieve its sustainability goals. The honorees, announced this week, are: The Facilities team at USPS headquarters in Washington, DC, which installed waste receptacles in designated smoking areas to implement a process for free recycling of cigarette butts, […]

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Think before posting

The Postal Service is reminding employees to avoid taking photos or videos of their workplace to share on social media, especially during the coronavirus pandemic. During this challenging time, employees may want to post images of the inside or outside of the facility where they work, and share workplace stories with friends and family. However, […]

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