USPS logo LINK — USPS employee news Printable

No return

Return Receipt service to end

USPS will no longer offer PS 3804, Return Receipt for Merchandise, beginning July 1.

The Postal Service will no longer offer the Return Receipt for Merchandise service in an effort to streamline return receipt and signature confirmation options for customers.

Starting Wednesday, July 1, the organization will start deleting the service from all USPS systems, software applications, and publications, manuals and forms.

Employees should direct mailers seeking Return Receipt and Signature Confirmation services to similar alternatives, such as Signature Confirmation, which provides details about the date and time an article was delivered or the date and time of the delivery attempt.

Introduced in 1988 as an extra service, Return Receipt for Merchandise provides mailers with both mailing (PS 3804) and return receipts (PS 3811) when Priority Mail, Marketing Mail, Package Services and Parcel Select shipments are delivered to customers.

Retail Digest’s June 16 edition has more information.