The Advance Facer Canceler System (AFCS) positions and cancels collection mail, reads barcodes on pre-barcoded mail, and identifies and prints a barcode on mail that is not already barcoded. The AFCS also culls or removes mailpieces that are too thick, too stiff, too long or too tall into a reject stacker for additional processing. […]
“Walking and driving in winter weather conditions can’t be taken for granted. My personal safety — on and off the job — is important to me.” […]
Cullowhee, NC, Highway Contract Route Driver Clyde Bryson was delivering mail on a bitterly cold day when he heard a woman calling for help. He found her on the ground outside the house. She had crawled there after falling into a nearby creek. Bryson ran indoors to get the woman’s husband and blankets. They called […]
The Postal Service reminds employees that cigarettes and smokeless tobacco products are prohibited in both inbound and outbound international mail. The prohibition overrides any statements about tobacco products in the International Mail Manual’s individual country listings. In addition, exceptions for mailing cigarettes and smokeless tobacco described in Publication 52, Hazardous, Restricted, and Perishable Mail, apply […]
Jan. 8 marked the 200th anniversary of the Battle of New Orleans — a triumphant U.S. victory over the British in the War of 1812. To commemorate the historic event, the Postal Service dedicated the War of 1812: Battle of New Orleans stamp at the site of the battle — the Jean Lafitte National Historical […]
Tulsa, OK, Letter Carrier Jeremi O’Neal was delivering on his route when he came across a woman lying on her front porch. As he got closer, he saw she was covered in blood from a broken nose and broken cheekbones. She was disoriented, but she was able to tell him she’d fallen the night before. […]
“You just have to prepare for it. Wear hand warmers, long underwear, sweaters, scarves and hats. That’s all you can do — be prepared and dress warmly.” […]
Read More… from Chicago Letter Carrier Wayne Williams on dressing in layers during cold weather
Great job uncovering the source of missing postal equipment, Postal Inspectors. I just love the Postal Inspection Service. […]
When working with customers, put yourself in their shoes. Providing friendly, courteous and knowledgeable service is how the Postal Service delivers positive experiences to customers. […]
“It’s a great experience to bring so much joy to our customers. It’s also the busiest — and the best — time to be a carrier.” […]
USPS will send a W-2 Form, Wage and Tax Statement, for 2014 to employees by Jan. 31, except those who elected not to receive mailed copies on PostalEASE. Employees have the option of viewing and/or printing W-2 forms for the last seven years on PostalEASE. […]
A new video goes behind the scenes of the latest USPS commercial, with carriers explaining how easy it is to return holiday gifts using Click-N-Ship and Free Package Pickup. They also share what it means to be a carrier. “My favorite part of this spot is that it just uncovers a ‘no-duh’ moment, where you […]
Corporate Communications VP and Chief of Staff Mitzi Betman is retiring from USPS after almost 34 years. Her last day will be Friday, Jan. 16. Since beginning her career as a distribution clerk in 1981, Betman has held various positions in both the field and at headquarters in Washington, DC. “Mitzi has been instrumental in […]
The Postal Service recently honored two plants for improving their performance through Lean Mail Processing (LMP). LMP is a standardized process that helps reduce cycle times and improve efficiency. Network Operations VP David Williams encouraged employees to submit LMP projects for recognition in an annual innovation challenge. Among existing projects, South Jersey P&DC won first […]
The scanning stories provide good information, particularly for those of us in the Customer Care Centers (CCC). Thank you for continuing to provide actionable data. […]
Boscobel, WI, Rural Carrier Allan Stickley was driving on his route when he spotted a woman near a house with smoke pouring out the windows. She flagged him down and led him to an overheated wood furnace in the basement. Stickley saw the chimney was starting to catch fire. He quickly closed off the air […]
Santa’s job wasn’t done Dec. 24. His helpers at the Postal Service delivered 118,000 packages Christmas Day. Many of the employees who made these deliveries donned white beards and red suits, delighting their customers. Some employees wore Santa suits over their postal uniforms throughout the holiday season. “When you see people get surprised and their […]
On Jan. 9, the National Law Enforcement Officers Memorial Fund will join other organizations to celebrate Law Enforcement Appreciation Day. To show their support, postal employees and the public can: Wear blue clothing. Send a card of support to local police departments or state agencies. Share positive law enforcement experiences on social media. Ask children […]
You can watch PMG Pat Donahoe’s recent farewell speech on C-SPAN’s website. The public affairs cable channel is also expected to televise the speech during the weekend, although the date and time haven’t been announced. The PMG’s remarks last about 20 minutes, followed by 35 minutes of questions and answers with reporters. A transcript of […]
The latest Postal Bulletin highlights your key to international travel — a U.S. passport. You can apply for a passport book — used for all international travel by air, land or sea — or the wallet-sized passport card — used for land border or sea ports-of-entry in North America and the Caribbean. Applications can be […]
The Postal Service is showcasing its use of technology in the mail this week at the Consumer Electronics Show (CES) in Las Vegas. The USPS booth — which Time called one of CES’s best — highlights QR codes and augmented reality features on direct mail pieces. The benefits of Priority Mail and Priority Mail International are […]
“We’ve seen the volumes trending upward all year, so we were ready. Our employees have been stepping up and moving the mail with efficiency and professionalism. This is our season and this proves it.” […]
Kudos to the Postal Service. USPS delivered 524 million packages this holiday season, while also delivering billions of cards, letters and flats. […]
The 2014 leave year ends Friday, Jan. 9. The maximum leave carryover is 440 hours for bargaining unit employees and 560 hours for Executive and Administrative Schedule (EAS) employees. More information on the maximum carryover amounts for bargaining unit and EAS employees can be found in the ELM 512.32. […]
When a private vehicle crashed into the side of the Needham, MA, Post Office, Letter Carrier Robert Mullins ran to the scene while coworkers called 911. Mullins pulled the injured driver out of the vehicle and administered CPR until emergency responders arrived. The driver was taken to a hospital where he underwent surgery and later […]
National scanning performance for the week ending Jan. 2 was 95.64 percent, up from 95.34 percent one week earlier. In the district rankings, Greater Indiana rose to first (97.17 percent) from seventh place the week before. Oklahoma and Baltimore rose from 12th and 28th, respectively, the previous week to finish in a virtual tie for […]
The Postal Service’s newest TV ad features employees talking about the convenience of using USPS to return packages. In a series of quick cuts, several employees address the camera and deliver the following message: “We come by almost every day to deliver your mail. So if you have any packages you want to return, you […]
A plant manager in Mississippi had a mystery on his hands — over-the-road (OTR) containers kept disappearing from his facility. Postal Inspector Doug Wilson of the Houston Division was brought in to investigate. Wilson discovered that some plant employees had seen a highway contract route (HCR) driver leave with OTRs in his truck. Wilson met […]
Way to go, Nate Moats. You are what the Postal Service is all about — dedication to our customers. […]
Milwaukie, OR, Letter Carrier Matt Akiyama was delivering mail when he came upon a couple in a car. They were on their way to a doctor when the wife collapsed. She had stopped breathing and didn’t have a pulse. The husband was talking to 911 when he asked for Akiyama’s help. Following the operator’s instructions, […]