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John Little, Columbia, SC

Columbia, SC, Letter Carrier John Little was on his route when he saw a leashed dog running loose. Little knew where the dog belonged and took the animal to its home, where he found the owner lying on the ground. She had fallen and injured herself. After Little called 911, the woman was taken to […]

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Year of the Ram

The Postal Service marked the start of the Lunar New Year by issuing a Year of the Ram stamp Feb. 7 in San Francisco. “This is one of the most beautifully designed, colorful, festive and majestic stamps ever issued by the Postal Service,” said San Francisco Postmaster Raj Sanghera during the dedication ceremony. Sanghera was […]

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This job delivers

Harrisburg, PA, Letter Carrier Dan Liddick works in all kinds of weather — and he wouldn’t have it any other way. “I like it outside,” Liddick, a 17-year Postal Service veteran, tells WHP-TV in one of the station’s recent “Your Next Job” segments. The report shows Liddick beginning his morning inside a postal facility casing […]

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Sound of success

A Detroit company that sells violin family instruments recently needed a new shipping service. Detroit District Sr. Shipping Sales Executive Roy Wright met with the company’s shipping manager about switching to USPS and securing Commercial Plus pricing for its Priority Mail shipments. Wright learned the company had been in business for more than 50 years […]

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Moving forward

The Postal Service is continuing plans to introduce next generation delivery vehicles that are durable, affordable and better meet changing delivery needs. The USPS fleet currently has more than 214,000 vehicles, including 180,000 delivery vehicles that are slated for replacement with next generation vehicles. Many of the existing vehicles are LLVs, which have become iconic […]

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Kenneth Wehr, Bloomington, MN

Bloomington, MN, Letter Carrier Kenneth Wehr was on his route when he came upon a woman who had fallen and injured her head. Wehr helped her home and encouraged her to call her daughter before continuing on his route. He returned to check on the woman and learned the daughter took her to a hospital. […]

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Receiving praise

Thank a Mailman Day arrived Feb. 4, allowing customers to express their appreciation — especially on social media. On Facebook, a USPS message thanking employees was seen by more than 1.4 million people — a record for the Postal Service’s page. On Twitter, letter carriers and rural carriers received praise from a school in Palm […]

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College football souvenirs

Ohio Valley District is offering souvenirs to commemorate Ohio State University’s recent college football national championship. A cachet envelope costs $10; matted artwork, suitable for framing, is $24.99. Items can be purchased by mail order while supplies last. […]

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The answer key

Even in the digital era, many customers still call their local Post Office when they need help — so employees should always answer phones promptly, Consumer and Industry Affairs VP Jim Nemec says in his latest Point of View video. “[Customers] expect service to be convenient and fast no matter what channel they use,” Nemec […]

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USPS revenue rises 4.3 percent

The Postal Service ended fiscal 2015’s first quarter (Oct. 1-Dec. 31, 2014) with a 4.3 percent increase in operating revenue compared to the same period one year earlier. The net loss was $754 million. The operating revenue increase was partially driven by the record number of packages delivered during the holidays. Shipping and package volume […]

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Fuel runnings

UPS and FedEx have increased the fees they charge customers for fuel, prompting some businesses to take a fresh look at the Postal Service, news reports say. FedEx has raised its fuel charge from 5.5 percent to 6 percent, while UPS has changed how it calculates the fee for ground shipments, the public radio series […]

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Career day

Postal Inspectors spoke to more than a dozen Girl Scouts about careers in law enforcement during a recent visit to Crossfield Elementary School in Herndon, VA. “Our goal was to show them how the Inspection Service protects the mail and give them a behind-the-scenes look at our jobs,” said Washington Division Postal Inspection Service Team […]

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Postal Bulletin

The latest Postal Bulletin highlights the 2014 philatelic products, which help people appreciate stamps and the subjects they depict. Forever Hearts framed artwork, the 2014 Stamp Yearbook and similar products are showcased. The Feb. 5 issue also has information about online “phishing” scams, federal reporting requirements for hazardous chemicals and more. […]

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Investing in people

Investing in employees will help the Postal Service meet the nation’s changing delivery needs, PMG Megan Brennan says. “We need to provide you with greater flexibility to resolve problems and improve the way we operate,” Brennan says in her first video message to employees since becoming PMG Feb. 1. The Postal Service’s priorities include training […]

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Leadership, organizational update

PMG Megan Brennan has announced her Executive Leadership Team (ELT), aiming to continue the Postal Service’s momentum by making few changes to the lineup. The PMG leads the eight-member ELT, which includes the senior officers. In a Feb. 3 memo, Brennan credited the team’s leadership for the Postal Service’s recent successes. “As we move forward, […]

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Get your test credit

When completing a test in the Learning Management System, select End Test” then logoff and wait for the system to refresh. If you’ve passed, select Confirm Complete to receive credit. If you don’t receive credit, select Start Now to try again. Test access is limited, so do your best the first time around. […]

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Vicki Brown, Inverrary, FL

Inverrary, FL, Letter Carrier Vicki Brown was on her route when she noticed a distressed woman sitting in a car. The woman said she needed medical care. Brown called 911 and stayed with her until help arrived. The woman, who had heart ailments, was taken to a hospital where she recovered. […]

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Black History Month

February is Black History Month — a time to celebrate the heritage of African-Americans and their contributions to the nation. African-Americans comprise almost 22 percent of the Postal Service’s workforce. The observance began in 1926 when Carter G. Woodson, founder of the organization now known as the Association for the Study of African American Life […]

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Scanning scorecard

The Postal Service’s national scanning rating was 96.13 percent for the week ending Jan. 30, up slightly from the previous week. The race remained tight at the district and area levels Feb. 4: Districts. Portland (97.61 percent) held onto first place, followed by Central Plains (97.35 percent) and Arkansas (97.26 percent). Areas. Western (96.68 percent) […]

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