The Cornell, MI, Post Office may be a small facility, but it has earned a big reputation for keeping things clean. It’s all thanks to relief Postmaster Christy Nelson, whose attention to detail has not gone unnoticed. “She is so proud of the work she does and how the office looks to the local community,” […]
In his latest “Dollars and Change” video, Chief Financial Officer Joe Corbett reviews the Postal Service’s financial results from fiscal 2019’s third quarter (April 1-June 30). USPS recorded total revenue of $17.1 billion and operating expenses of $19.3 billion, leaving the organization with a net loss of $2.3 billion. The net loss was driven by […]
The Postal Service will release its Tyrannosaurus Rex stamps Thursday, Aug. 29. The 16-stamp pane features four designs of the dinosaur in growth stages from infancy to adulthood. The first design depicts a newly hatched T. rex covered with downy feathers, while the second illustrates a T. rex approaching through a forest clearing. The third […]
Monday, Sept. 2, is Labor Day, the holiday celebrating the contributions of workers to the fabric of American life. The holiday was first celebrated in New York City in 1882. As unions expanded throughout the nation, Labor Day events grew in popularity, and in 1894, President Grover Cleveland signed the bill declaring the first Monday […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.78 percent during the week ending Aug. 23, down from one week earlier. Western (98.11 percent) led the areas, while Dakotas (99.28 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Luke Grossmann has been named finance and strategy senior vice president, a new role in the Finance organization. Grossmann will be responsible for leading research, development and implementation of strategy, financial planning, demand forecasting and economic analysis for the Postal Service. The new organization will include the current Finance and Planning team, a newly created […]
Tina Moore always tells her team members to think of one question when it comes to customer service: “What if this were you?” The Canal Winchester, OH, Postmaster finds that when employees put themselves in customers’ shoes — eager to receive an online purchase, for example, that may not be easily replaceable — it immediately […]
The Postal Service has introduced an award to honor outstanding teamwork within the organization. The Engagement Cross-Functional Team Award will be given to groups that help foster engaging postal workplaces. Employee engagement is generally defined as being involved in, enthusiastic about and committed to your work. The Employee Engagement LiteBlue page has a detailed explanation […]
The Postal Service is reminding employees about new services that were added to the Employee Assistance Program (EAP) this year. The program aims to help employees overcome life challenges that can affect their health, family or job performance. EAP is voluntary, confidential and free. Services are available year round through the EAP site, online apps, […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.73 percent during the week ending Aug. 9, down from one week earlier. Western (97.99 percent) led the areas, while Dakotas (99.17 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
U.S. soldiers rely on the unique work ethic of Belgain Malinois dogs to complete some of the military’s most dangerous missions, a new Postal Service video shows. The dogs are known for their loyalty and strong desire to please their masters — two qualities that make them especially effective on the battlefield. “They work for […]
A Postal Service intern is spending her summer spreading the word about Informed Delivery. Angella Osinde, a marketing intern at Pacific Area’s office in San Diego, is working on a project to help employees learn more about the mail notification feature. “Increasing awareness for Informed Delivery starts with postal employees … who have direct contact […]
The Internal Revenue Service has a new mobile-friendly online tool that makes it easier for workers to ensure the right amount of tax is withheld during the year. The Tax Withholding Estimator replaces the IRS’s Withholding Calculator, which previously provided an online method for checking withholding. The estimator uses a plain language, step-by-step format that […]
The music festival that took place in upstate New York 50 years ago this week left a lasting impression on the pages of history, Postal Service leaders told attendees at the Aug. 8 dedication ceremony for the Woodstock stamp. “Woodstock was a defining event of a generation. It became synonymous with the youth counterculture of […]
The U.S. military uses German shepherd dogs to help protect the nation, a new Postal Service video shows. The dogs’ natural instincts make them effective in detecting explosives and apprehending enemies. “My hats off to these dogs and the jobs they do to keep America safe,” Army Staff Sgt. Terry Young says in the 2-minute […]
What did you think of Link’s recent look at the Postal Service’s efforts to expand its shipping and packages business? How about the coverage of the Postal Inspection Service’s efforts to fight opioid overdoses, and the story about the new labor contract with the National Rural Letter Carriers’ Association? Did you read the profiles of […]
Bill Vance, the substitute rural carrier in Gowanda, NY, highlighted in “Mr. Dependable,” demonstrates a dedication to excellence. He’s done a great job serving his community for 45 years. […]
Letter Carrier Mark Hines was delivering mail on a recent Saturday in Pulaski, VA, when he heard a customer yelling for help from inside her garage. Hines stopped to aid the woman, who was seriously injured in a fall and was relying on his timely arrival in order to get help. The customer asked Hines […]
My name is Al Tariq Franklin, but as Paul Simon would say, you can call me Al. I’m one of three employee engagement ambassadors for Northeast Area in Edison, NJ. In that role, I travel to 10 districts to lead two classes: “Creating an Engaging Workplace,” for Executive and Administrative Schedule employees, and “Engagement Matters,” […]
Latiesha Suggs believes being positive helps her work relationships at the Omaha, NE, Processing and Distribution Center. “I say ‘Hi’ to everyone I see, even if I don’t know them,” she said. “It puts a smile on their faces.” Suggs, a mail handler who joined the Postal Service in 1995, strives to meet job expectations, […]
Highlights from the 1969: First Moon Landing stamp dedication ceremony are featured in a new Postal Service video. The stamp celebrates the 50th anniversary of the Apollo 11 moon landing, which marked the first time humankind ventured beyond the Earth to step foot on another celestial object. “That historical moment — that sweep of history […]
On the day after Christmas in 2017, Wyatt Cox died after overdosing on the drug fentanyl. The loss devastated the 25-year-old Florida man’s family. Investigators soon discovered Cox had received a bottle of fentanyl-infused nasal spray in the mail. That’s when the Postal Inspection Service got involved. The agency — working with the Drug Enforcement […]
Postmasters and other managers and supervisors have been sent kits for Business Connect Month. The campaign is being held in August to celebrate the program and its participants. “We really appreciate our Post Office leadership,” said Mary Anderson, director of small-business sales at USPS headquarters in Washington, DC. “When the Post Office leadership is engaged […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending Aug. 2, down from one week earlier. Western (98.06 percent) led the areas, while Dakotas (99.21 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
The Postal Service will mark the 50th anniversary of one of the world’s most famous music festivals when it releases the Woodstock stamp Thursday, Aug. 8. The stamp honors the four-day Woodstock Music and Art Festival that was held in August 1969. The year marked the end of a turbulent decade of urban riots, civil […]
Rob Gardner is always looking for ways to help the Postal Service grow. The Greater Michigan District business development specialist spends a lot of time promoting the organization’s lead generation programs, which allow employees to submit potential sales leads that can help USPS generate new revenue. “We have made a commitment to our craft employees […]
The CyberSafe at USPS team wants employees to know that sometimes co-workers and vendors can pose cyberthreats to organizations just like outside hackers. Hollywood has portrayed these individuals — known as “insider threats” — in movies and TV shows for years. While these storylines and characters are meant to entertain audiences, insider threats are a […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.78 percent during the week ending July 26, down from one week earlier. Western (98.07 percent) led the areas, while Dakotas (99.18 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
All dogs might go to heaven, but four military working dogs have also found their way onto stamps that will be released Thursday, Aug. 1. Military canines have aided U.S. soldiers in World War I, World War II, the Korean War, the Vietnam War, and the Afghanistan and Iraq wars. Dozens of dog breeds have […]
An old postal window unit is being added to a local museum’s collection, thanks to a donation from the Alamance, NC, Post Office. The unit, which features frosted glass and mail drop slots, is encased in a solid oak frame. It was part of the town’s original Post Office. When the current Post Office was […]