The Postal Service wants managers, supervisors and others to tell craft employees about Link mobile, the Link site’s mobile-friendly version. Link mobile offers the same content available on Link’s desktop version — including news reports, feature stories and informational videos — but in a format that’s easy to read on smartphones, tablets and other mobile […]
“Reliable voice” was a sweet, touching profile of Harris London, a 92-year-old telephone operator at USPS headquarters in Washington, DC. She loves the Postal Service, and the Postal Service loves her. […]
Isaac Cronkhite has been named the Postal Service’s chief human resources officer, a position he has held on an acting basis since January. Cronkhite leads the organization’s efforts to engage employees, strengthen workplace experiences, and foster and cultivate talent to ensure workers are positioned to meet customers’ evolving needs. In a June 13 memo announcing […]
My name is Jason Stokes, and I’m a rural carrier in Manassas, VA. My customers like knowing they will get their mail at the same time each day, so I strive to provide on-time deliveries they can depend on. I start my shift by “casing” my mail and loading my truck. I have one of […]
Honolulu District introduced a mobile retail unit — a food truck-sized vehicle decked out in USPS colors — at a recent arts fair in Hilo, a town on Hawaii’s Big Island. The unit provided both fairgoers and vendors with a one-stop shipping resource. “Instead of making a separate trip to the Hilo Post Office or […]
Ready to serve? The Postal Service is reminding employees who pledged to volunteer their time during the latest Combined Federal Campaign (CFC) season to fulfill their commitments before the end of the year. USPS employees pledged 37,000 volunteer hours to CFC member charities. Contact the charities directly to get started, even if you gave them […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.72 percent during the week ending June 7, unchanged from one week earlier. Western (97.97 percent) led the areas, while Dakotas (99.19 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
Daniel Acevedo and Dane Coleman were named the Postal Service’s National Engagement Leader of the Year Award recipients at a ceremony this week in Washington, DC. Acevedo is manager of the Austin, TX, Vehicle Maintenance Facility, while Coleman is Baltimore District manager. “This award recognizes your personal engagement and commitment to support every employee. Through […]
Managed Print Services wants you to know about ePrint, a mobile printing system that allows you to use USPS-issued mobile devices — including smartphones, tablets and laptops — to print emails and attached documents. This feature comes in handy if you’re away from your desk or if you’re visiting a postal facility and need to […]
USPS has begun rolling out its Customer 360 platform at Consumer Affairs offices, Customer Care Centers and Post Offices. Customer Care Centers in Troy, MI, and Edison, NJ, along with Post Offices in Capital Metro Area, have been testing the new tool — called C360 — for several months. C360 is part of the Postal […]
Jane Rahenkamp is putting words in motion. The Western Pennsylvania District marketing manager is one of many USPS leaders across the nation who are making workplace improvements based on employee comments from last year’s Postal Pulse survey. The 93,000 comments have been grouped by district, and each district is taking its own approach in passing […]
The USS Missouri will sail into Post Offices across the nation this week. The Postal Service is marking the 75th anniversary of the battleship’s 1944 commissioning with a stamp that will be released Tuesday, June 11. USS Missouri (BB-63), the last U.S. Navy battleship, made history when she hosted high-ranking military officials from the United […]
Flag notice. Flag Day, one of six days each year that Postal Service facilities are required to fly the POW-MIA flag, is Friday, June 14. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. The POW-MIA flag must fly below the […]
Pavlin Zanev didn’t fully appreciate what a Postmaster’s job entailed until he spent a recent day “shadowing” San Francisco Postmaster Abraham Cooper. Zanev, a San Bruno, CA, letter carrier, followed Cooper as he went from one task to another, serving customers, managing employees and dealing with unexpected problems. “He never stopped,” Zanev said. Zanev was chosen […]
To help celebrate the new Sesame Street stamps, Link wants to hear from Postal Service employees who are fans of the influential and beloved children’s television show. The stamp pane, which honors the show’s 50th anniversary and will showcase 16 of its Muppet characters, will be released Saturday, June 22. Did you grow up with […]
Are you reading Postal Facts? Earlier this year, USPS updated the popular website with even more impressive data about operations, stamps and other topics. New features include “Postal Is …,” a section that emphasizes the organization’s values, including its focus on employees, customers and providing trusted, affordable service. Other additions include a section on USPS […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.72 percent during the week ending May 31, down from one week earlier. Western (98.01 percent) led the areas, while Dakotas (99.14 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
A publication for people with disabilities recently honored a San Diego mail processing clerk who is blind with its employee of the year award. Careers & the disABLED magazine presents the award annually to celebrate the professional and personal achievements of individuals with disabilities. Frank Facio, who works at the San Diego Processing and Distribution […]
Jeanine Adams sees the Postal Pulse as an important management tool. She uses the employee survey to measure her ongoing efforts to improve morale at the Bridgeville, PA, Post Office, where she became Postmaster in 2015. “It’s not enough to manage employees. You have to show you care about them, too,” Adams says. For example, […]
Angela Lawson, advanced analytics director in Enterprise Analytics, will represent the Postal Service in the Massachusetts Institute of Technology’s Sloan Fellows MBA Program, beginning June 3. The 12-month program aims to prepare executives with the skills needed to innovate and lead effective organizations. Upon completion of the program, Lawson will receive a master’s degree in […]
June is Men’s Health Month, which aims to raise awareness of health care for men. According to data from the Centers for Disease Control and Prevention, 12 percent of men who are 18 and older are in fair or poor health. Approximately 36 percent of men who are 20 and older are obese, while hypertension […]
Letter Carrier Shaune Shannon was delivering mail this year in an Arlington, TX, neighborhood when she spotted smoke pouring out of an older customer’s home. Shannon immediately called 911 and checked on the woman, who was still inside the house with her dog. “I don’t know what to do,” the panicked customer said. “Should I […]
Scanning snapshot. The Postal Service’s national scanning rating was 97.83 percent during the week ending May 24, down from one week earlier. Western (98.1 percent) led the areas, while Dakotas (99.2 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]
The Postal Service wants employees and contractors to be on heightened alert for potential phishing attacks. Phishing is used to acquire sensitive personal or business information using email or other electronic communications. Cybercriminals, disguised as a trustworthy entity, trick individuals into clicking on a link, opening an attachment or providing a username or password. This […]
The Postal Service was all business, all the time in May. The organization hosted workshops and other activities for entrepreneurs throughout the month, including many events during National Small Business Week from May 5-11. During these events, known as Grow Your Business Days, small-business owners learned about USPS products and services that can help them […]
Gary Shapiro, the Postal Service’s judicial officer, will retire Friday, May 31, after more than 33 years with the organization. “From the beginning of his career as a summer law clerk in 1986, through his most recent position as judicial officer, Gary became an unmatched expert on government contract law and litigation techniques,” Postmaster General […]
Rural Carrier Associate Cedric Moore was recently delivering mail in Antioch, TN, when he spotted flames shooting out of a home’s roof. Moore stopped, called 911 and rushed to the front door to alert anyone who may have been inside. A woman soon emerged, unaware of the danger, but an older man was reluctant to […]
Michael Wong was a statistics major at Rutgers University in New Brunswick, NJ, when he began a USPS summer internship two years ago. Wong was assigned to the Operations research team at Postal Service headquarters in Washington, DC. It turned out to be the first step on a postal career path. “I knew I could […]
The Postal Service wants employees to stay safe during hot weather. You should hydrate before, during and after work, even if you don’t feel thirsty. Research shows you should drink at least 8 ounces of water every 20 minutes. Dressing appropriately for the weather is important, too. On warm days, wear light-colored, loose-fitting and breathable […]
My name is Maria Medina, and I’m a retail associate at the Lomita, CA, Post Office. I help customers with a variety of needs each day and do my best to make sure they come back. An important part of my job is assisting customers with their passport applications. We have between 20-30 passport customers […]