“Trucks are how mail is transported, and if I don’t do my job well, then the mail may be delayed in reaching the customer — and we can’t have that. Our customers depend on us.” […]
Read More… from Merrifield, VA, Automotive Technician Miguel Siles
Several employees at the Fort Worth, TX, Processing and Distribution Center recently rallied around a co-worker who collapsed and stopped breathing. While another employee called 911, Mail Processing Clerk Donald Burris started CPR. He was assisted by Maintenance Engineering Support Manager Christina Lamb, who performed the count between chest compressions and stabilized the man’s airway, […]
Read More… from Donald Burris, Christina Lamb and Leslie Rawlings, Fort Worth, TX
Retail Associate Virginia Eburn makes sure every customer feels welcome when they step into the Skykomish, WA, Post Office — especially the hundreds of hikers who visit each year. Adventurers from around the world drop by the office to pick up “resupply” boxes as they journey along the Pacific Crest Trail, which spans more than […]
USPS recently revamped a tool that measures customers’ perceptions and the performance of postal products, services and facilities. The Customer Insights 2.0 platform analyzes data gathered from customers’ retail and delivery experiences, as well as information collected from the Business Service Network and other sources. “Our field folks needed a more detailed, yet simplified system,” […]
“If you truly love what you do, you will never work a day in your life.” […]
Read More… from Ashville, NC, Lead Automotive Technician Jim Katsch
I loved the “Keeping the pace” story about Elgin, IL, Letter Carrier Shawn Skau, who was born with clubbed feet. It’s wonderful that his wife contacted Shriners’ Hospital so that he could share his story. […]
A woman who was recently on her way to see her father found him collapsed on a street in his quiet Fairport, NY, neighborhood. As she struggled to lift him, Letter Carrier Andrew King passed by while delivering mail. He stopped to offer assistance, called 911 and rendered first aid when the man began throwing […]
The U.S. House Oversight and Government Reform Committee has approved the postal reform bill introduced last month. In a statement, PMG Megan J. Brennan thanked the committee members who introduced, co-sponsored and passed the legislation. “This bipartisan bill is the product of reasonable and fiscally responsible compromise and represents a significant step toward returning the […]
Caribbean District leaders say they’re engaging employees by focusing on workplace safety. The district, part of Northeast Area, has removed excess equipment from its facilities and made employee safety talks a priority, according to San Juan, PR, Postmaster and Acting Plant Manger Yvonne Rodriguez. “We showed [employees] that we care about them. We stopped to talk […]
Pretty penny. The world’s rarest stamp was the subject of a CBS News report last week. A small number of the seemingly unremarkable One-Cent Magenta stamps were printed more than 150 years ago in South America. Only one remains. Over the years, various collectors have spent small fortunes to possess the artifact. The current owner, […]
If you want to be a smart consumer, it’s important to plan before you go grocery shopping. To help you save money and avoid buying items you don’t really need, the USPS Wellness team suggests making a list before going to the store. Here are some tips for every aisle: • Fruits and vegetables: Buy […]