Letter Carrier Kaitlyn Bocker was recently delivering mail in Rouses Point, NY, when she heard an older customer yelling for help inside his residence. Bocker rushed to aid the man, who had tripped over his dog and fallen down a stairway. The Postal Service employee immediately called 911 and comforted the customer until emergency responders […]
A sales lead from a retail associate in Texas has resulted in a shipping deal worth more than $91,000 for the Postal Service. Brigitte Earl, who works at the Dallas Parkdale Station, served a customer who was considering opening a business account. After learning that the customer wanted to compare USPS and competitors’ shipping rates, […]
While the Postal Service uses robots in plants across the country, the system recently installed at the Topeka, KS, Material Distribution Center might be the most advanced yet. The busy center — often called the Postal Service’s warehouse — stores approximately 33,000 different items, including repair parts, supplies, stamps and more that it ships to […]
Morland Garcia, a letter carrier, was recently delivering mail in Boca Raton, FL, when he spotted an older customer in distress. The man, who is recovering from a stroke, had just had a regular medical appointment, after which his partner would normally be waiting for him. On this day, however, his partner needed to take […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Timothy R. Bruno, Alaska District’s operations integration manager, was named acting district manager. • Sangeeta Chopra, network and compute vendor performance director, retired March 31 after 34 years with USPS. • John P. McLucas, the Retail and Delivery Operations Command Center […]
Rural Carrier Associate Joseph Eskew was delivering mail on a frigid December day in Riner, VA, when he spotted a 92-year-old customer who had fallen in her driveway. Eskew rushed to check on the woman, who asked him to help her back to her house. He safely carried her inside and called 911, as well […]
A sales lead from a postmaster in California has resulted in a shipping deal worth almost $588,000 for the Postal Service. Marcelo Garcia, who leads the Santa Fe Springs Post Office, went to visit a local business after receiving a phone call from the customer, who asked for advice. After learning that the customer needed […]
Postal Service employees pledged more than $2.8 million during the latest Combined Federal Campaign, including the monetary value of more than 2,600 volunteer hours pledged. The campaign, which wrapped up Jan. 14, garnered more than $493,000 in pledges and volunteer hours from employees at USPS headquarters in Washington, DC. Among the Postal Service’s four retail […]
Letter Carrier Michael Rainwater was delivering mail on a freezing December day in Conyers, GA, when he came upon a customer who’d locked herself out of her home a half-hour earlier. The woman, a 77-year-old cancer survivor, had no winter outerwear on, so Rainwater put his coat on her to help her warm up while […]
The Postal Service is reminding fleet managers and drivers to always buy the lowest-cost fuel from stations in the USPS Preferred Fueling Network. The network, or PFN, consists of more than 20,000 retail fuel sites and 33 brands throughout the nation that provide the Postal Service with special pricing. A few of the PFN brands […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Alaska District Manager Ronald S. Haberman retired March 31 after 38 years with USPS. • Robin D. McMillan was named facilities program manager. She previously served as facilities customer relations manager. • Sami G. Shara, Eastern Region’s master black belt, was […]
Postmaster General Louis DeJoy updated employees on the Postal Service’s progress under the Delivering for America plan during a series of recent stops across the nation. In Georgia, DeJoy toured the Atlanta Network Distribution Center and the Acworth, GA, Carrier Annex, where USPS plans to establish sorting and delivery centers that will improve operational efficiency […]
Joseph Edwards, a city carrier assistant, was recently making deliveries in an Eden, NC, neighborhood when an older customer approached him for help. The man, who was walking his dog, was experiencing debilitating back pain and feared he would pass out and lose his canine companion. Edwards immediately called 911 and comforted the customer until […]
“Boston boogie” was an awesome story about how Massachusetts-Rhode Island District postal employees danced at Boston’s South Station to publicize upcoming USPS hiring events. It really lifted my spirits. Wish I could have been there to see it live. People saw the camaraderie we have here at the Postal Service. Good job, Boston! […]
A sales lead from an employee in Washington state has resulted in a shipping deal worth almost $75,000 for the Postal Service. Glee Tompkins, a general clerk at the Seattle Network Distribution Center, was listening to her son express frustration with the delivery service used by the company he works for. She suggested USPS as […]
The Postal Service issued new stamps celebrating America’s enduring love of tulips on April 5. The Tulip Blossoms stamps were unveiled at the annual festival at Wooden Shoe Tulip Farm in Woodburn, OR. “To me, the joyful anticipation spring blossoms bring is similar to the feeling I have when I receive mail from a loved […]
Postal Service employees can participate in an upcoming webinar on the importance of the microbiome, those microorganisms living in our intestines that affect digestion, immunity, and heart and brain health. The session, “Microbiome Makeover: Check In With Your GI Health,” will be held April 10 at noon Eastern. The presentation will be led by Angela […]
In his latest video message to employees, Postmaster General Louis DeJoy encourages employees to participate in the organization’s revamped sales leads program. Called LEADing Together, the new program combines the Business Connect, Clerks Care, Customer Connect, Mail Handlers, Rural Reach and Submit a Lead programs into one, using a common portal for employees to enter […]
John M. Dunlop has been appointed plant and process modernization vice president. The plant and process modernization team was established last year to focus on an important part of the Delivering for America plan: investing in the organization’s mail and package processing network. The Postal Service has made significant progress during the past several months […]
Danielle Toler, a rural carrier, was recently making deliveries in Republic, WA, when she grew concerned about an older customer whose mail was piling up. Toler alerted the local Post Office, which contacted the woman’s family members. They checked on the customer, found her to be critically ill and made sure she received the care […]
A sales lead from a letter carrier in Connecticut has resulted in an advertising deal worth more than $4,000 for the Postal Service. Joel Cooper, who delivers in downtown Hartford, submitted a lead about a restaurant on his route. The business was looking for help sending its menus through the mail. He submitted the customer’s […]
The Postal Service wants to remind employees that they have access to licensed professionals who are available to provide confidential counseling, consultation and coaching services to help manage life’s challenges. The organization has designated April as USPS Employee Assistance Program Month to highlight the free, voluntary program that offers assessment, referral, short-term counseling and more […]
Rural Carrier Jessica Reimers was recently delivering mail on an icy day in Fullerton, NE, when she came upon a car overturned in a ditch, with an older driver climbing out of the vehicle. Reimers immediately called 911 and guided the woman to safety. The Postal Service employee comforted the driver until emergency responders and […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Maria R. Diggs-Jones was named Kansas City, MO, postmaster. She previously served as Wisconsin District’s human resources manager. • Traci G. Gann was named the Postal Service’s chief counsel for Occupational Safety and Health Administration matters. She previously served as a […]
Commuters passing through Boston’s bustling South Station were treated to a surprise during a recent morning rush — a flash mob of dancing postal workers. The ensemble performed to the 1960s classic “Please Mr. Postman” by the Marvelettes on the station’s main concourse to draw attention to USPS hiring efforts. Hundreds of positions in Massachusetts-Rhode […]
Olivia Allee, a rural carrier associate, was making deliveries in December in California, MO, when she spotted an older customer who’d fallen outside. The man asked Allee for help, but she couldn’t safely lift him, so she immediately called 911. The Postal Service employee then located a blanket to warm him until emergency responders arrived. […]
A sales lead from a mail processing clerk in California has resulted in a shipping deal worth nearly $17 million for the Postal Service. Arturo Torres, who works at the Foy Station Post Office in Los Angeles, noticed that a customer was dropping off return packages with a competitor’s packaging but with USPS return labels. […]
Did you know that more than 1,400 USPS-owned buildings are listed on the National Register of Historic Places? Or that the Breast Cancer Research semipostal stamp has raised nearly $95 million since 1998? Or that USPS employs nearly 63,000 veterans? These tidbits of knowledge and more can be found in that smorgasbord of USPS history, […]
Retail Associate Katrenia Foster was recently on duty in Dandridge, TN, when she grew concerned about an older customer seeking to send a $5,000 check via Priority Mail Express, with a signature waiver, to someone in Texas. The woman said the Texan told her the funds were required to secure sweepstakes winnings, and she insisted […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Troy J. Andersen, Midwest Division’s operations support manager, was named acting plant manager at the Omaha, NE, Processing and Distribution Center. • Sacramento, CA, Postmaster Angela L. Bye was named Minnesota-North Dakota District’s acting manager. • Kennard B. Everett II, plant […]