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Key to success

OH carrier’s tip brings in $234,000

Nicholaos Koukouras, a letter carrier in North Ridgeville, OH, helped bring in $234,000 for the Postal Service.

A sales lead from a letter carrier in Ohio has resulted in a $234,000 shipping deal for the Postal Service.

Nicholaos Koukouras, who works at the North Ridgeville Post Office, noticed a new company was receiving deliveries on his route.

After talking with the customer, Koukouras submitted a lead.

A sales representative followed up with the customer and closed a shipping deal worth $234,0000 in new estimated annualized revenue for the Postal Service.

“Being aware of new businesses both at home and at work is the key to a quality lead,” said Michelle Lane, a business lead development specialist for Ohio 1 District. “Carriers also can go back to existing customers to promote more services through USPS Ground Advantage.”

Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.

The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.

The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.

Postal employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”

Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.

Employees with USPS-issued mobile devices can use the LEADing Together app.

Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”

The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.