A sales lead from a postmaster in California has resulted in a shipping deal worth more than $309,000 in new revenue for the Postal Service. Cielo Aguilar of the Paramount Post Office spoke with a customer who requested information about shipping prices. Aguilar then submitted a lead. David Gonzales, a senior territory executive, followed up […]
Letter Carrier Jonathan Paterson was on his route in Fountain Valley, CA, when he encountered a customer who had fallen flat on the pavement. “I was crying for help, but no one could hear me,” the customer, Maria Chavez, said. “Jon was driving by, saw me lying there and stopped to help.” The Postal Service […]
USPS employees can sign up for Coast to Coast, a six-week virtual wellness road trip that encourages physical activity and healthy habits. The nostalgia-themed challenge will have participants visiting some of the country’s most popular attractions while earning points for exercise and self-care. Employees can register online through Sept. 19. The program runs Sept. 11-Oct. […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Jeffrey A. Kyer II was named change management director. He previously served as change management manager. • Fresno, CA, Postmaster Douglas S. Smith was named San Francisco postmaster. […]
A little postal customer recently received a big surprise from his letter carrier and other employees of the Simsbury, CT, Post Office. Jessica Bergman had asked Letter Carrier Mike Maliszewski if he could stop by in his postal vehicle during her son Colby’s second birthday party. “Mailman Mike is Colby’s hero,” Jessica said, which is […]
The Postal Service is observing National Suicide Prevention Month this September. The observance calls attention to the importance of mental health care, early intervention, proper diagnosing and regular treatment to prevent suicide. The Postal Service’s Employee Assistance Program, or EAP, has designed a package of materials as part of its 2023 Suicide Awareness and Prevention […]
A sales lead from a letter carrier in Pennsylvania has resulted in two shipping deals worth more than $132,000 combined for the Postal Service. Letter Carrier Bradley Waddell, who works at the DuBois Post Office, had a conversation with a customer who was shipping with another carrier. He then submitted a lead. Diane James, a […]
The Combined Federal Campaign — the federal government’s workplace charity drive — begins Sept. 1. All Postal Service employees, contractors and retirees are welcome to take part. This year’s theme is “Give Happy.” The campaign, also known as the CFC, allows individuals to easily review thousands of charitable organizations in the United States and around […]
When Hudson, FL, Letter Carrier Shelly Martin got ready to leave for the day, Postmaster Margaret “Peggy” Findley observed that she looked a little peaked. Findley asked Martin if she was OK. The carrier said she felt unwell and was experiencing pain. Without hesitation, Findley drove Martin to an emergency room while Angela Feldman, acting […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • John P. McLucas was named continuous improvement executive manager. He previously served as Retail and Delivery Operations Command Center director, a position now held by Walter M. Daniels, who previously served as strategy and planning executive manager. […]
Postmaster General Louis DeJoy updated employees on the Postal Service’s progress under the Delivering for America plan during a visit to the Midwest in late July. DeJoy met with employees in Bloomington, MN, and Des Moines, IA. At each stop, he said USPS is becoming a high-performing organization aligned around achievable goals and accountability. The […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
A sales lead from a letter carrier in Ohio has resulted in a $5,000 marketing mail deal for the Postal Service. After talking with a customer on his route, Jason Lundquist, a letter carrier at the Twinsburg Post Office, used his mobile delivery device to submit a lead. A USPS sales team member followed up […]
Rural Carrier Camille Graves was delivering a package to a customer in Brookfield, MA, when she heard a cry for help from inside the home. Braves entered the residence and found an older woman lying on a cold floor. The customer had fallen the night before and was unable to get up. The Postal Service […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • St. Petersburg, FL, Postmaster Jessie H. Davis Jr. was named the Washington, DC, Post Office’s officer in charge. • Avinesh D. Kumar was named Georgia District’s manager. He previously served as San Francisco postmaster. • Wendy P. Leacock was named distribution […]
USPS has licensed a new Postal Inspection Service-themed detective game. True Crime Stories by Big Potato Games, for ages 14 and up, encourages budding postal inspectors to use strategy to solve mysteries. “The latest licensed USPS product is the first collaboration with the Postal Inspection Service and spotlights the nation’s oldest federal law enforcement agency, […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
A sales lead from a complaints and inquiry clerk in California has resulted in a shipping deal worth more than $239,000 for the Postal Service. Dennis Ford, who works at the Los Angeles Post Office, got a question about shipping options from the owner of a waste management business that had recently relocated to the […]
Visitors to last month’s California State Fair enjoyed carnival rides, livestock competitions, food contests — and writing letters. The Post Office at the Cal Expo fairgrounds in Sacramento featured a letter-writing station and mailing materials for children. The Heart of Northern California Postal Customer Council joined USPS to provide stamps and stationery with helpful templates […]
Letter Carrier Danita Brooks-Poindexter was delivering mail in Watertown, MA, when she spotted smoke and flames at a house. As a bystander called 911, Brooks-Poindexter rushed toward the burning home and knocked on a door. She ensured that the six residents safely evacuated, then she informed neighbors of the blaze. The multi-alarm fire had started […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Chenise R. LeDoux completed the Massachusetts Institute of Technology Sloan Fellows Master of Business Administration Program and was named the level 1 Post Office operations support director. She previously served as Texas 2 District manager. • Lora M. McLucas, Maryland District […]
To help mark USPS Ethics Awareness Week, the Postal Service is reminding employees they may not misuse their time while on duty. Here are some things employees should keep in mind: • Federal regulations require that official time be used to carry out postal duties. For example, an employee may not shop online, browse the […]
The Postal Service dedicated its Life Magnified stamps on Aug. 10 at the Great American Stamp Show in Cleveland. This collection of 20 images was created using microscopes and highly specialized photographic techniques to capture details of life undetectable by the human eye. “Usually, we shrink images to fit on a postage stamp. In this […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]
A sales lead from a letter carrier in Pennsylvania has resulted in a $349,000 shipping deal for the Postal Service. Nicole Spencer, who works in the Curwensville Post Office, got a question about Priority Mail from the shipping manager at a local business. Spencer asked some follow-up questions and the customer expressed interest in speaking […]
USPS Ethics Awareness Week, an annual effort to educate employees about the importance of conducting themselves with integrity, is Aug. 14-18 this year. In polls, the Postal Service is regularly voted the nation’s most trusted government agency. Honoring the public’s trust isn’t just the right thing to do, it’s also good for the bottom line: […]
Letter Carrier Kori Olden was delivering mail to an elderly customer in Warrensburg, NY, when he heard sounds of distress coming from inside the home. He entered the residence and found the woman, who had fallen earlier that morning and fractured her hip. Olden called 911 and the customer’s daughter. He waited with her until […]
The Postal Service has reported its financial results for fiscal year 2023’s third quarter (April 1-June 30). Here are some highlights: • Revenue. Operating revenue was $18.6 billion, a decrease of 0.9 percent compared with the same quarter one year earlier. First-Class Mail revenue increased 4 percent, while Marketing Mail revenue decreased 8.8 percent. Shipping […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Timothy R. Bruno was named Alaska District manager. He previously served as the district’s operations integration manager. • Roman D. King, a Virginia District Post Office operations manager, was named the Philadelphia Post Office’s officer in charge. • Cathleen C. Lujan, […]
Want to stay on top of the latest Postal Service news? Link mobile can help. The mobile-friendly version of the Link website offers news reports, feature stories and informational videos, including coverage of Delivering for America, the organization’s 10-year plan. The site is particularly helpful to craft employees and others who don’t have regular access […]