Letter Carrier Lakhwinder Gill was delivering on his route in Fremont, CA, when he went to investigate the source of a continuously honking car. The postal employee discovered an ailing customer slumped over her vehicle’s steering wheel. Gill helped the woman out of the car and into her home. The concerned letter carrier later stopped […]
A sales lead from a retail associate in Connecticut has resulted in a shipping deal and a mailing deal worth more than $49,000 combined for the Postal Service. Ronnette Young, who works at the Hartford Main Post Office, submitted a lead after speaking with a customer from a law office about their shipping needs. A […]
Jacqueline Krage Strako, the Postal Service’s chief commerce and business solutions officer, discusses innovation in logistics with Parcel Monitor, an e-commerce logistics industry website. USPS is making investments in its package sortation and information technology infrastructure to meet skyrocketing e-commerce demands, Strako told the site. Two related trends include a rise in social media e-commerce […]
In her first month on the job, Rural Carrier Associate Michelle Walker was delivering in a remote area on her route in Milton-Freewater, OR, when she heard a faint cry for help. At first, the postal employee couldn’t pinpoint where it was coming from. When the cry was repeated, she was able to follow it […]
Postal Service employees can participate in an upcoming webinar about career planning. The session, “4 Stages of Career Planning,” will be held Tuesday, June 13, at 9:15 a.m. EDT and 12:15 p.m. PDT. The webinar, hosted by the University of Phoenix, will focus on how to apply the four stages of career planning to achieve […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Spring, TX, Postmaster Antonio Gracia was named Puerto Rico District’s acting manager. • Las Vegas Postmaster Donald D. Kravos was named Washington District’s acting manager. • Veeramany “Sthan” Sthanumurthy, pricing and costing strategy support director, retired May 31 after 13 years […]
Jennifer Cabrera came away from supervisor training earlier this year in National Harbor, MD, inspired to ensure city carrier assistants get off to a strong start at her Post Office in Alhambra, CA. “Retention is very important,” said Cabrera, a customer services supervisor. “Without a good retention rate, we will not have a functioning team […]
Letter Carrier Dennis Rudenauer was delivering on his route in Hornell, NY, after having been off for a couple of days when he noticed a customer’s mailbox was unusually full. He then detected a faint cry coming from inside the house. Rudenauer was able to establish contact with the woman, who said that she had […]
A sales lead from a mail handler in Maine has resulted in a shipping deal worth more than $1.35 million for the Postal Service. Steven Burstein, who works at the Eastern Maine Processing and Distribution Center in Hampden, likes to pay attention to what companies are shipping. While on the dock recently, he noticed that […]
National Dog Bite Awareness Week, an annual USPS public service safety campaign, runs from Sunday, June 4, to Saturday, June 10, this year. “Even good dogs have bad days” is this year’s theme. “When our mail carriers are bitten, it is usually a ‘good dog’ that had not previously behaved in a menacing way,” said […]
Letter Carrier Alicia Johansen noticed the mail at a customer’s house on her route in Akron, CO, had remained untouched for days. The postal employee sensed something was wrong and decided to alert the sheriff’s office for a welfare check. As it turned out, the man was in dire need of medical attention and rushed […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Maged S. Aziz was named Florida 1 District manager. He previously served as field operations support director. • Ernest A. Onody, inventory scheduling and workhour efficiencies executive manager, was named acting enterprise insights and reporting senior director. • Navjot Quinteros, the […]
The Postal Service has published the latest issue of The Eagle magazine and mailed it to employees’ homes. The spring edition reports on the organization’s performance at the two-year mark of the Delivering for America plan. Investments in automation, facilities and transportation, as well as organizational focus, operational discipline and a stabilized workforce have put […]
Three USPS officers spoke about the growing market for direct mail advertising during a session at the National Postal Forum last week. Tom Foti, the Postal Service’s product solutions vice president, said that it is clear marketers have confidence in direct mail as a way to reach customers. Direct mail advertising is expected to grow […]
A sales lead from a retail associate in Indiana has resulted in a shipping deal worth more than $62,000 for the Postal Service. Nicole Cheairs, who works at the Fishers Post Office, noticed that a business customer was coming in Monday through Friday — sometimes twice a day — with letters, flats and Priority Mail […]
Zoom, the Postal Service’s video conferencing platform, has added several enhancements for meetings and webinars. Here are some of the new features and how they work: • Screen share preview: No longer will users sharing screens have to ask, “Can you see my screen?” By hovering a mouse near the meeting controls toolbar, a preview […]
Congratulations to the Licensing team — highlighted in the “One of the best” article — for being recognized internationally for their work on USPS licensed products. The variety of products is fantastic which helps to promote the brand in an era with many brands competing for attention. Well done and we do look forward to […]
When Rural Carrier Brandon Webman was out delivering on a snow-covered back road in Chichester, NH, last winter, he saw a customer ready to greet him at the end of his driveway. As the man moved toward his mailbox, he slipped and hit his head on the ground. Webman immediately contacted emergency medical services, who […]
The Postal Service dedicated its newest stamps, Endangered Species, on May 19 in South Dakota. The images on the stamps are photographs of 20 species that exist today because of the protections of the Endangered Species Act, which marks its 50th anniversary this year. “Just as there’s a story behind every U.S. stamp, there is […]
Here’s a look at Postal Service employees who received appointments or recognition recently: • Christopher A. Bruno was named the Detroit Network Distribution Center’s manager. He previously served as the Lehigh Valley, PA, Processing and Distribution Center’s plant manager. • Deborah L. Lisy was named deputy managing counsel for the Central Area employment law office. […]
Rural Carrier Fran Geisler was delivering to the home of a customer in Hooper, NE, when she noticed the mail from the previous day hadn’t been picked up. Geisler, who knew the customer had mobility issues, knocked on the door and called out. “I need help,” came the reply. The elderly woman had fallen the […]
The Postal Service is celebrating 50 years of the Endangered Species Act with the release of new stamps on May 19. The Endangered Species pane features 20 animals that represent more than 1,300 species that are currently protected by the law. President Richard Nixon signed the landmark legislation in 1973. Since then, other nations worldwide […]
Postmaster General Louis DeJoy testified before the U.S. House Government Operations and Federal Workforce Subcommittee on May 17. The subcommittee is part of the House Committee on Oversight and Accountability. DeJoy’s full testimony is available on the USPS Newsroom website. […]
Rural Carrier Maci Myers was delivering mail in Cyril, OK, last winter when she noticed a little girl wandering outside a residence. While it wasn’t unusual for Myers to encounter children on her route, she sensed that something wasn’t quite right. She stopped and asked the girl if she was OK. The postal employee was […]
Here’s a look at some recent changes in the Postal Service leadership ranks: • Maged S. Aziz, field operations support director, was named Florida 1 District’s acting manager. Jacksonville, FL, Postmaster Wendy L. English, who previously served as the district’s acting manager, has resumed her regular duties, while Diana Nygaard, who served as Jacksonville’s acting […]
Postal Service employees are invited to participate in an upcoming webinar about the importance of taking care of themselves. The session, “Resilience and Self-Care,” will be held Tuesday, May 23, at noon Eastern. The USPS Health and Wellness Team partnered with Aetna to offer the webinar as part of the organization’s observance of Mental Health […]
The Postal Service dedicated a stamp to Chief Standing Bear at a ceremony on May 12 near a sculpture of the Native American civil rights icon in Lincoln, NE. Standing Bear is celebrated by Americans of all backgrounds for winning a landmark court ruling in 1879 that determined that Native American are persons under the […]
Letter Carrier Wilma Daley was delivering on her route in Grand Rapids, MI, during a winter storm when she spotted a customer lying in his driveway. The man, who had fallen while attempting to take his trash can to the road, was unable to get himself up because his arm was broken, and the right […]
USPS and the Postal Inspection Service have announced expanded actions to protect employees and the security of the nation’s mail and packages as threats and attacks on letter carriers and mail fraud incidents escalate amid a national rise in crime. In fiscal year 2022 (Oct. 1, 2021-Sept. 30, 2022), 412 letter carriers were robbed while […]
A sales lead from a retail associate in California has resulted in a shipping deal worth almost $141,600 for the Postal Service. Alegria Lee, who works at the Dell Post Office in Campbell, CA, had spoken with a customer multiple times about how his business could save money on shipping. After several of those conversations, […]