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Courageous countdown: No. 5

Fremont, CA, Letter Carrier Lakhwinder Gill

Link is looking back at the year in “Heroes’ Corner” with a countdown of the 10 most-viewed articles.

Coming in at No. 5 is A honking miracle,” the story of Lakhwinder Gill.

The Fremont, CA, letter carrier was delivering on his route when he went to investigate the source of a continuously honking car.

Gill discovered an ailing customer slumped over her vehicle’s steering wheel.

He helped the woman out of her car and into her home.

The concerned Postal Service employee later stopped to check on her. She was not better — in fact, she was worse — and he informed the leasing office at the building where she lived of her serious condition. Then he called 911.

The customer was hospitalized for six days suffering from congestive heart failure.

The woman’s doctors informed her that the carrier’s actions saved her life, and she wrote a letter praising Gill for his kind actions.

“I am alive and well today because my mailman cared,” the customer wrote.

If you know of heroic colleagues like Gill, the Postal Service wants to know about them, too.

Employees recognized through the Postmaster General Heroes’ Program must be nominated for the award. Corporate Communications reviews nominations for accuracy, then sends them to the Postal Inspection Service and the Office of Inspector General for approval.

Following approval, each nominee receives a commendation letter from Postmaster General Louis DeJoy.

Honorees are also featured in Link’s “Heroes’ Corner” column.

To nominate an employee, complete PS Form 400, Corporate Communications PMG Hero Nomination, and email it to

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