Margaret Arenivar, St. Louis
The “This Is Us” scene described in “Special delivery” demonstrates that no other delivery service builds a rapport with customers like USPS. […]
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Posts by jennifer_singleton
Erling Olauson, Waterville, ME
Letter Carrier Erling Olauson didn’t pay much attention to the girl’s scream he heard while delivering mail recently in a Waterville, ME, neighborhood. But then he heard a man yelling, telling the girl to get her mom to call 911. Olauson rushed toward the ruckus and found the man in a garage pinned underneath a […]
South Florida District Manager Jeffery Taylor
“Informed Delivery is one of the most exciting innovations the Postal Service offers. I encourage all employees to sign up, give it a try and then tell family, friends and customers about it.” […]
Read More… from South Florida District Manager Jeffery Taylor
‘Little mailman’
A Pennsylvania boy who wants to be a letter carrier when he grows up recently got some words of encouragement from the Postal Service employee who inspired him. The child, a 4-year-old named Logan, would wait for Bloomsburg, PA, City Carrier Assistant Wes Winter on his porch and check the mailbox multiple times a day. When […]
Female philatelists
Before Women’s History Month concludes, “The list” looks at five famous female philatelists — some of whom graced stamps of their own. 1. Amelia Earhart. The first female to fly solo across the Atlantic Ocean relied on the sale of autographed mail carried on her flights to offset expenses for her aviation expeditions. She graced […]
News quiz
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Fill in the blank: USPS is using (blank) to identify and correct service areas that need improvement. a) ACE computer analytics b) Customer focus groups c) Data from employees’ […]
Washington, DC, Mail Handler Delonte Brown
“Everybody working together as a team and getting the mail moving is what ‘delivering the brand’ means to me.” […]
Tony Sizemore, New Salisbury, IN
New Salisbury, IN, Rural Carrier Tony Sizemore was delivering mail recently when an SUV passed him as he was stopped at a highway mailbox. The SUV collided with another vehicle head-on, flipped over and caught fire. Sizemore and a passerby rescued the driver of the SUV before it became engulfed in flames. The driver’s mother […]
Yazdel Molina, San Juan, PR
Congratulations to Chief Sustainability Officer Tom Day and everyone else who helped USPS win a Climate Leadership Award. What an achievement. […]
Celebrating women
The Postal Service is continuing its long tradition of helping women employees advance in their careers, USPS leaders said during a panel discussion this week. The Women’s History Month-themed event, which was held at headquarters in Washington, DC, highlighted the integral role women play throughout the organization. USPS employs more than 288,000 women, or about […]
Mobile one
Link mobile debuted one year ago this month. To celebrate, here are six facts you may not have known. 1. Link mobile is a mobile-friendly version of Link. Link mobile has all the news you’ll find on the desktop version of Link, except it’s formatted for easy reading on handheld devices. 2. Craft readers are […]
News quiz
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. A South Carolina judge recently required three youths to watch “The Inspectors” and write reports about it after the youths were charged with what crime? a) Letter carrier assault […]
Headquarters National Preparedness Specialist Shelley Brooks
“We’re always mindful that unforeseen severe weather can happen at any time. Making preparations now before a disaster happens is critical to keeping employees safe.” […]
Read More… from Headquarters National Preparedness Specialist Shelley Brooks
Thomas Niehaus and Robert Vossen, Richmond, MN
A recent workday in Richmond, MN, got off to an alarming start when two rural carriers arrived at the Post Office at 6:30 a.m. and found a co-worker collapsed on the floor. Thomas Niehaus and Robert Vossen rushed to her side, and Vossen stayed with her while Niehaus called 911. Emergency responders transported the woman […]
Read More… from Thomas Niehaus and Robert Vossen, Richmond, MN
William Braunbeck, Oklahoma City
While we all emphasize that safety always involves our responsibilities to the ones we love, the Tucson, AZ, Post Office’s safety campaign featuring employees’ children has gone miles further with this concept. […]
Irish honors
To mark St. Patrick’s Day March 17, “The list” looks at five stamps that honor the contributions of Irish-Americans. 1. Irish Immigration stamp. Issued in 1999, this 33-cent stamp honored the first Irish immigrants to the United States, who arrived in the 17th century. 2. James Hoban stamps. The Irish-American architect who designed the White […]
Court TV
“The Inspectors” educates viewers on ways to avoid becoming victims of mail crimes — and now the acclaimed CBS series is helping to rehabilitate three youths who broke the law. It began when postal inspectors investigated a series of burglaries at a South Carolina Post Office. In each instance, the thieves pried open parcel lockers and […]
News quiz
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. The new WPA Posters stamps showcase artwork from what government program? a) Work Program Administration b) Work Protection Administration c) Working Peoples Administration d) Work Projects Administration 2. Which […]
Kelly Cole-Smith, Santa Barbara, CA
I love that Postmaster Margarita Jackson went out of her way to order retro style PO Boxes at the Avalon, CA, Post Office. What a pleasant surprise for the residents there. […]
Stacey Scott, Bowman, ND
A controlled burn on a prairie near Bowman, ND, recently got out of control, threatening a postal customer’s home. Rural Carrier Stacey Scott encountered the encroaching blaze as she was delivering mail and got no answer at the front door, so she called the customer’s mobile phone. She learned that the homeowner was traveling, but […]
Diversity and Talent Acquisition Director Jeryl Wilson
“We are enhancing the diversity of our workforce, focusing on inclusion and encouraging employees to bring their best selves to work every day.” […]
Read More… from Diversity and Talent Acquisition Director Jeryl Wilson
Twists of fate
Tornadoes swept across the Midwest and South this week, destroying the Parthenon, AR, Post Office and disrupting operations in several other communities. The Parthenon office, which serves about 20 residents, was leveled by a twister March 7 in the pre-dawn hours. Arkansas District managers and postal inspectors arrived shortly after the storm to begin emergency […]
Sign of the times
Ryan Monell has nothing but praise for Informed Delivery, a new USPS feature that provides eligible residential consumers with digital previews of their incoming mail. “My life right now is pretty busy,” Monell, who works in politics, says in a new video. “I’m not home a lot which is why I really rely on my […]
Ready for a challenge?
Would you like to help protect customers from crimes involving the U.S. Mail? The Postal Inspection Service will accept applications for postal inspector positions from Monday, March 13, at 9 a.m. CDT through Saturday, March 18, at 9 a.m. CDT. Inspectors are federal law enforcement agents with investigative jurisdiction in all criminal matters involving the […]
It’s personal
The Postal Service has mailed employees personal statements detailing their overall compensation packages. When you receive your statement, USPS encourages you to pay close attention to these three sections: • How much you contribute to your Thrift Savings Plan (TSP). If you are under the Federal Employees Retirement System (FERS) and aren’t contributing at least 5 […]
Carlene Hemphill, Demorest, GA
How easily we forget how important mail is to a sick child or a retired USPS employee. May we all remember this as we process and deliver mail every day: Each piece of mail is precious. […]
Employee Engagement Executive Director Kelvin Williams
“It’s time to build on our success by applying lessons learned and increasing engagement on the team level.” […]
Read More… from Employee Engagement Executive Director Kelvin Williams
Luke Geist, Holton, KS
Rural Carrier Associate Luke Geist recently noticed that a co-worker at the Holton, KS, Post Office didn’t look well. When the man leaned on a cart to steady himself, Geist approached him and asked if he was OK. “No,” he replied, before going limp. Geist caught him before he hit the floor, then called out […]
Leg up
Christopher Ebert was skeptical when he first heard about Informed Delivery, a new feature from USPS that provides eligible residential consumers with a digital preview of their incoming mail. Nevertheless, he decided to give it a try. Within three days, Ebert was encouraging his friends to sign up. “To be able to go into my […]
Scam signs
The Postal Inspection Service is offering guidance to help families stop scammers in their tracks. National Consumer Protection Week, occurring March 5-11 this year, is an annual campaign to educate consumers on how to protect themselves and loved ones from fraud. To kick off the week, the Inspection Service is encouraging employees to be aware […]