“Customers want to know where their mailpieces are at all times. In fact, they demand it.” […]
Read More… from Central Pennsylvania District Acting Sr. Plant Manager Jeffrey Hotchkiss
A New Jersey motorist who recently suffered a seizure at an intersection praised a helpful Postal Service employee as “my guardian angel transformed into a human.” Rural Carrier Tammy Ventura and another passerby who saw the woman in distress were able to access her vehicle and turn off the ignition. After 911 was called, emergency […]
I take worn U.S. flags to my local American Legion post, where veterans hold retirement ceremonies. […]
When it comes to training employees for delivery positions in Northeast Area’s Westchester District, all roads lead to Paul Gregory. The driver safety instructor has been training new employees — including letter carriers, rural carriers and truck drivers — for the past 10 years. He tells employees, “I was in your shoes, and there isn’t […]
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. According to the CyberSafe at USPS team, what should you do if you suspect you’ve received a phishing email? a) Assess the sender b) Validate by phone c) All […]
The Postal Service cares about its workforce — and the organization reminds all employees to take measures to prevent heat-related illnesses, PMG Megan J. Brennan says in her latest “Business Focus” video. The PMG also discusses how the organization is making strides in service performance, scanning and increased real-time visibility. “We compete for business in […]
The “Best practices” article about Syracuse, NY, Distribution Operations Manager Gary Holland has motivated me to do more in my unit to train new mail handlers. […]
“Our employees don’t want to fail. They come to work to do a good job, and it is our responsibility to give them the tools, equipment and information they need to get the job done right.” […]
Read More… from Buffalo, NY, Distribution Operations Manager Flossie Wilson
A husband and wife were picking up their mail at the Laughlin, NV, Post Office recently when the man collapsed, striking his head on the floor. After 911 was called, retail associates Jewelynn Nakanishi and Alfredo Sarabia rendered first aid. They performed CPR on the man, who had stopped breathing and was turning purple, until […]
Read More… from Jewelynn Nakanishi and Alfredo Sarabia, Laughlin, NV
Norma Ochoa understands the benefits of performing the job you train others to do. The White Plains, NY, letter carrier has been involved in Westchester District’s peer training program for seven years, building a rapport with the new city carrier assistants (CCAs) she trains. “I am going to tell you what I want you to […]
Flag reminder. Tuesday, July 4, is Independence Day, one of six days each year Postal Service facilities are required to fly the POW-MIA flag. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. Facilities that are open July 4 must display the POW-MIA […]
The Postal Service is advising employees to exercise caution online following the June 27 worldwide ransomware attack that affected computers in more than 60 countries. The attack was similar to the WannaCry ransomware incident in May that disrupted computer systems and locked desktops. Hackers often use phishing emails to trick users into downloading ransomware software […]
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Which technology is used to transform the image on the Total Eclipse of the Sun stamp? a) Thermochromic ink b) Thermocline depth c) Thermopile sensors d) Thermotropic crystals 2. […]
Jeffrey Moeller, a highway contract route driver in Reeds Spring, MO, recently saved the life of a postal customer who was unaware that a fire was threatening his home. Moeller was delivering mail to the residence when he saw smoke that appeared, at a distance, to be from leaves burning. As he got closer, though, […]
“Every scan matters. Every scan is important. Every scan is necessary to secure the future of the Postal Service.” […]
Read More… from Kentuckiana District Manager Elizabeth Schaefer
The Girls Love Mail charity profiled in the “Handwritten hope” story is a wonderful way to offer encouragement to breast cancer patients. […]
The Postal Service will install critical security updates to all Windows-based workstations and laptops, beginning Friday, June 23. These updates are necessary to ensure the computers are protected from potential cyberattacks, the Corporate Information Security Office and Information Technology report. Here’s what you should know: • Log off, but leave your computer on. Before leaving […]
Adam West, the “Batman” star who died this month at age 88, is being remembered by USPS and Postal Inspection Service employees who knew and worked with him. Soon after West and his wife Marcelle settled in Ketchum, ID, in 1987, he became a regular customer at the local Post Office. “When he wasn’t traveling, […]
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. At which sporting event did USPS dedicate the Have a Ball! stamps? a) NBA Championship b) NHL Stanley Cup Finals c) U.S. Open Tennis Championship d) U.S. Open Championship […]
“Leads Month reminds employees that everyone in the Postal Service has the ability to turn in a lead and make a difference for our shared future.” […]
Read More… from Atlanta District Business Development Specialist Sonia Holley
The “Handwritten hope” story resonated with me. When I was going through an illness, the best medicine was to receive a handwritten note. […]
Adam Quiles Jr., a mail handler equipment operator at the Honolulu Processing and Distribution Center, recently rushed to the aid of an injured co-worker. The man had blacked out and gashed his head open when he hit the floor. Quiles applied pressure to slow the bleeding, told bystanders to get additional help and continued to […]
Employees in one Postal Service district aren’t just talking the talk when it comes to promoting wellness. They’re walking the walk, too. It began this year when Greater Indiana District Manager Todd Hawkins asked members of his leadership team to join him in a friendly weight-loss competition. This sparked the creation of a district-wide initiative […]
An online literary magazine is mailing its readers letters from some of the nation’s most celebrated writers and poets. The Rumpus, a site that features book reviews, essays and more, operates Letters in the Mail, a service that sends each subscriber a penned letter — including a return address — from a notable author every […]
Here’s Link’s latest “News quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Fill in the blank: The Skyland, NC, Post Office has received thousands of packages containing (blank) for a nonprofit group that cleans orphaned animals. a) Brushes b) Gloves c) […]
A simple household task took a perilous twist recently for a postal customer in Bismarck, ND. The woman was emptying trash outside on a bitterly cold day when she slipped on ice as she tried to make it back inside while holding her child. Although the child was unhurt, the woman was seriously injured and […]
Read More… from Jeffery Allen, Jeffrey Bolte and Kristina Olson, Bismarck, ND
“Many employees are not aware of the wide spectrum of careers available in this organization. Employees with determination and drive can be successful at any level.” […]
Read More… from Mid-Carolinas District Learning Development and Diversity Manager Joi Kirk
We do more than deliver mail. The “Heroes’ corner” column confirms the dedication of our employees. It makes me proud to be part of this organization. […]
San Antonio employees might have seen a familiar face on “The Price Is Right” recently. Health and Resource Management Specialist Wendy Nunnery appeared on CBS’s long-running game show last month. While vacationing in Los Angeles, the 33-year postal employee auditioned to compete for a variety of prizes, including the grand prize, a new car. The […]
Employee deals update. USPS employees can pursue higher education through new partnerships with three universities: • American Military University is offering employees a 5 percent discount on all courses. • American Public University is also offering employees a 5 percent discount on all courses. • Colorado Technical University is offering employees and their immediate family […]