Letter Carrier David Davis was delivering mail one day last summer in a Maquoketa, IA, neighborhood when he heard a distressed voice: “Mr. Mailman, can you help me?” Davis looked around and saw a customer who’d fallen on the front steps outside her home. He rushed to check on the woman, who requested medical assistance, […]
The USAccess Point pilot program highlighted in “Locations, locations” is a great initiative from the Postal Service and the General Services Administration. It would be awesome to partner with local and state governments, too. […]
Postal Service employees can participate in an upcoming webinar to learn about heart disease, the leading cause of death in the United States. The session, “Heart Health,” will be held Monday, Feb. 22, at noon EST. Coletta Meyer, a health and wellness manager for GEHA, a not-for-profit provider of health plans for federal employees, and […]
Life moves pretty fast. If you don’t want to miss it, Link mobile can help. A mobile-friendly version of the Link website, Link mobile offers news reports, feature stories and informational videos, including the latest changes within the Postal Service and updates on the coronavirus pandemic. The site is particularly helpful to craft employees and […]
Basic training on federal injury compensation rules and procedures is now available through the HERO platform. The self-paced tutorial was developed by the Labor Department’s Office of Workers’ Compensation Programs. The training is part of FECA Overview, a curriculum of 26 courses on rights and responsibilities under the Federal Employees’ Compensation Act. Topics include: • […]
A phone call from a business customer in Michigan to a Postmaster in North Carolina has resulted in more than $3 million in new estimated annualized revenue for USPS. The customer, representing an apparel and merchandise distributor, had contacted Selma, NC, Postmaster Randy Turnage because the business was relocating to the area and the customer […]
Winter is still in the air and snow is on the ground in many places, but it’s not too early to start promoting heat safety. As part of the USPS Heat Illness Prevention Program (HIPP), a heat safety awareness poster is now available for facilities to download from Blue. A visual aid that details symptoms […]
The Postal Service collects various types of personally identifiable information about customers, employees and businesses in order to carry out its mission. USPS employees and contractors have a legal and ethical obligation to hold personal information in confidence and protect it from unauthorized disclosure and misuse. Under the federal Privacy Act of 1974, you must […]
An administrative assistant’s tip has resulted in more than $52,000 in new estimated annualized revenue for the Postal Service. Lila Lozano, assistant for the Dallas Postmaster, spoke with a woman who was interested in promoting her real estate business through direct marketing. Lozano submitted the tip through Submit a Lead, a program for employees who […]
The Postal Service ended 2020 with more than 33 million Informed Delivery subscribers — a 50 percent increase over 2019. Launched four years ago, Informed Delivery is a free feature that allows consumers to digitally preview their incoming mail and manage their package delivery from computers, smartphones and other devices. At the end of 2019, […]
The Postal Service has reported its financial results for fiscal year 2021’s first quarter (Oct. 1-Dec. 31, 2020). Here are some highlights: • Revenue. Total revenue was $21.5 billion, up 11.1 percent from the same period one year earlier. Despite record election-related mail during the quarter, revenue from mail services dropped, the result of the coronavirus […]
The Postal Service has announced 518 certified engaged teams, a special status extended to groups that create positive workplaces. The recognition is based on responses to the Postal Pulse survey, which consists of questions that reflect 12 elements of engagement and ask employees to assess their workplace engagement levels on a scale of 1 to […]
Letter Carrier Tammy DeCorse has made a difference in the lives of two customers on her route in Buffalo, NY. One day last spring, DeCorse was delivering mail when she encountered a man experiencing an overdose on his porch. She immediately called 911 and remained on the scene until paramedics arrived. Several months earlier, the […]
“Here and there” had good information and map graphics. Thanks for providing a snapshot of the Postal Service’s areas and regions. […]
The Postal Service will release stamps this spring that salute beloved droids from the “Star Wars” galaxy and the imagination that brings these technological marvels to the screen. The pane of 20 stamps will feature 10 droids that represent more than four decades of storytelling: IG-11, R2-D2, K-2SO, D-O, L3-37, BB-8, C-3PO, a GNK (or […]
• Christopher Johnson, a senior distribution operations manager at the Morgan Processing and Distribution Center in New York City, was named the Philadelphia Network Distribution Center’s acting manager. • Cynthia Sanchez, legal analytics and support manager at USPS headquarters in Washington, DC, was named acting revenue analysis director. She succeeds Kim Coleman, who left the […]
African American History Month begins Monday, Feb. 1. Here are five facts about the annual commemoration: 1. Carter G. Woodson helped create African American History Month. In the early 20th century, Woodson, a Black scholar, had a then-radical notion: that the history of the African diaspora was a fascinating and important subject worthy of study. […]
Rural Carrier Debbie Penn was making deliveries last winter in Frankfort, KY, when she grew concerned about a customer whose mail was piling up. Penn alerted authorities, who checked on the woman and found that she was in dire need of assistance — struggling to survive in freezing temperatures without electricity or sufficient food and […]
I love the Just a Kind Note project highlighted in “Hopeful messages.” Thanks for profiling the project founder, Theresa Harrison, a selfless woman who is making a difference. […]
The Postal Service is updating several internal computer systems to align with the organization’s structural modifications that were initiated last August. These modifications included: • The creation of four retail and delivery areas (Atlantic, Central, Southern and Western Pacific) and the realignment of the existing 67 districts; • The creation of two processing operations and […]
Save Vanishing Species semipostal stamp sales were extended under a government funding bill that took effect late last month. The stamp, which features the image of an Amur tiger cub, has brought in $6.1 million since its introduction in 2011. More than 55 million stamps have been sold so far. The proceeds are given to […]
Coronavirus. Quarantine. A Capitol besieged. The stressors of this time are unprecedented, which is why the Postal Service wants to remind all workers that the Employee Assistance Program (EAP) is here for you around the clock, 365 days of the year. The service is free, voluntary and confidential. Sessions are offered in several formats, including: […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How many mailpieces did the Postal Service deliver during the fiscal year that ended Sept. 30, according to the organization’s latest annual report to Congress? a) 1.29 billion b) 12.92 billion […]
President Donald Trump has ordered U.S. flags flown at half-staff to honor Brian D. Sicknick and Howard Liebengood, the two police officers who died after the Jan. 6 siege at the U.S. Capitol. Flags should be flown at half-staff until Wednesday, Jan. 13, at sunset. To fly the flag at half-staff, hoist the flag to […]
The Postal Service has updated the USPS Loyalty Program, adding three tiers that allow registered businesses to earn credits on Priority Mail and Priority Mail Express products purchased through Click-N-Ship. Registered businesses must use the Click-N-Ship application on usps.com to earn the credits, which can be put toward future purchases of Priority Mail and Priority […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. True or false: Shipping Services product prices will rise approximately 3.5 percent for Priority Mail service and 1.2 percent for Priority Mail Express service, effective Jan. 24. a) True b) False […]
A federal law that provides workers with emergency paid sick leave and other protections during the coronavirus pandemic will soon expire. The Families First Coronavirus Relief Act (FFCRA) requires employers, including the Postal Service, to provide their workers with emergency paid sick leave and extended family and medical leave for child care expenses. These provisions […]
“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blanks: The Postal Service recently reported operating revenue for the fiscal year that ended Sept. 30 was (blank), while operating expenses were (blank). a) $9.2 billion, $73.1 billion […]
The Postal Service has made several leadership announcements, including the retirement of a top executive, multiple promotions and a series of functional alignments that aim to better position the organization to achieve operational excellence and financial stability. The changes include the announcement that David E. Williams, chief logistics and processing operations officer, intends to retire […]
The Postal Service has reported its financial results for fiscal year 2020 (Oct. 1, 2019-Sept. 30, 2020). Here are some highlights: • Revenue. Operating revenue was $73.1 billion, up 2.8 percent from the previous fiscal year, driven by a 25.3 percent increase in shipping and package revenue. First-Class Mail revenue fell 2.7 percent, while Marketing […]