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Records rules

The Postal Service collects various types of personally identifiable information about customers, employees and businesses in order to carry out its mission. USPS employees and contractors have a legal and ethical obligation to hold personal information in confidence and protect it from unauthorized disclosure and misuse. Under the federal Privacy Act of 1974, you must […]

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Mail deal

An administrative assistant’s tip has resulted in more than $52,000 in new estimated annualized revenue for the Postal Service. Lila Lozano, assistant for the Dallas Postmaster, spoke with a woman who was interested in promoting her real estate business through direct marketing. Lozano submitted the tip through Submit a Lead, a program for employees who […]

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Informed Delivery

The Postal Service ended 2020 with more than 33 million Informed Delivery subscribers — a 50 percent increase over 2019. Launched four years ago, Informed Delivery is a free feature that allows consumers to digitally preview their incoming mail and manage their package delivery from computers, smartphones and other devices. At the end of 2019, […]

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USPS finances

The Postal Service has reported its financial results for fiscal year 2021’s first quarter (Oct. 1-Dec. 31, 2020). Here are some highlights: • Revenue. Total revenue was $21.5 billion, up 11.1 percent from the same period one year earlier. Despite record election-related mail during the quarter, revenue from mail services dropped, the result of the coronavirus […]

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Special recognition

The Postal Service has announced 518 certified engaged teams, a special status extended to groups that create positive workplaces. The recognition is based on responses to the Postal Pulse survey, which consists of questions that reflect 12 elements of engagement and ask employees to assess their workplace engagement levels on a scale of 1 to […]

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Tammy times two

Letter Carrier Tammy DeCorse has made a difference in the lives of two customers on her route in Buffalo, NY. One day last spring, DeCorse was delivering mail when she encountered a man experiencing an overdose on his porch. She immediately called 911 and remained on the scene until paramedics arrived. Several months earlier, the […]

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‘Star Wars’ stamps

The Postal Service will release stamps this spring that salute beloved droids from the “Star Wars” galaxy and the imagination that brings these technological marvels to the screen. The pane of 20 stamps will feature 10 droids that represent more than four decades of storytelling: IG-11, R2-D2, K-2SO, D-O, L3-37, BB-8, C-3PO, a GNK (or […]

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Rising to the top

• Christopher Johnson, a senior distribution operations manager at the Morgan Processing and Distribution Center in New York City, was named the Philadelphia Network Distribution Center’s acting manager. • Cynthia Sanchez, legal analytics and support manager at USPS headquarters in Washington, DC, was named acting revenue analysis director. She succeeds Kim Coleman, who left the […]

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African American History 101

African American History Month begins Monday, Feb. 1. Here are five facts about the annual commemoration: 1. Carter G. Woodson helped create African American History Month. In the early 20th century, Woodson, a Black scholar, had a then-radical notion: that the history of the African diaspora was a fascinating and important subject worthy of study. […]

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Penn pal

Rural Carrier Debbie Penn was making deliveries last winter in Frankfort, KY, when she grew concerned about a customer whose mail was piling up. Penn alerted authorities, who checked on the woman and found that she was in dire need of assistance — struggling to survive in freezing temperatures without electricity or sufficient food and […]

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USPS computer systems

The Postal Service is updating several internal computer systems to align with the organization’s structural modifications that were initiated last August. These modifications included: • The creation of four retail and delivery areas (Atlantic, Central, Southern and Western Pacific) and the realignment of the existing 67 districts; • The creation of two processing operations and […]

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Tiger burning bright

Save Vanishing Species semipostal stamp sales were extended under a government funding bill that took effect late last month. The stamp, which features the image of an Amur tiger cub, has brought in $6.1 million since its introduction in 2011. More than 55 million stamps have been sold so far. The proceeds are given to […]

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Under pressure

Coronavirus. Quarantine. A Capitol besieged. The stressors of this time are unprecedented, which is why the Postal Service wants to remind all workers that the Employee Assistance Program (EAP) is here for you around the clock, 365 days of the year. The service is free, voluntary and confidential. Sessions are offered in several formats, including: […]

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Reporting out

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. How many mailpieces did the Postal Service deliver during the fiscal year that ended Sept. 30, according to the organization’s latest annual report to Congress? a) 1.29 billion b) 12.92 billion […]

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In remembrance

President Donald Trump has ordered U.S. flags flown at half-staff to honor Brian D. Sicknick and Howard Liebengood, the two police officers who died after the Jan. 6 siege at the U.S. Capitol. Flags should be flown at half-staff until Wednesday, Jan. 13, at sunset. To fly the flag at half-staff, hoist the flag to […]

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Reap the rewards

The Postal Service has updated the USPS Loyalty Program, adding three tiers that allow registered businesses to earn credits on Priority Mail and Priority Mail Express products purchased through Click-N-Ship. Registered businesses must use the Click-N-Ship application on usps.com to earn the credits, which can be put toward future purchases of Priority Mail and Priority […]

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On the rise

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. True or false: Shipping Services product prices will rise approximately 3.5 percent for Priority Mail service and 1.2 percent for Priority Mail Express service, effective Jan. 24. a) True b) False […]

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Pandemic leave

A federal law that provides workers with emergency paid sick leave and other protections during the coronavirus pandemic will soon expire. The Families First Coronavirus Relief Act (FFCRA) requires employers, including the Postal Service, to provide their workers with emergency paid sick leave and extended family and medical leave for child care expenses. These provisions […]

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Financial literacy

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fill in the blanks: The Postal Service recently reported operating revenue for the fiscal year that ended Sept. 30 was (blank), while operating expenses were (blank). a) $9.2 billion, $73.1 billion […]

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Transitioning to the future

The Postal Service has made several leadership announcements, including the retirement of a top executive, multiple promotions and a series of functional alignments that aim to better position the organization to achieve operational excellence and financial stability. The changes include the announcement that David E. Williams, chief logistics and processing operations officer, intends to retire […]

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USPS finances

The Postal Service has reported its financial results for fiscal year 2020 (Oct. 1, 2019-Sept. 30, 2020). Here are some highlights: • Revenue. Operating revenue was $73.1 billion, up 2.8 percent from the previous fiscal year, driven by a 25.3 percent increase in shipping and package revenue. First-Class Mail revenue fell 2.7 percent, while Marketing […]

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High achievers

Here’s a look at some recent changes in the USPS leadership ranks: • Linda DeCarlo was named occupational health and safety services senior director. She previously served as acting employee resource management vice president during the coronavirus pandemic emergency period. • Alabama District Manager Angela Lawson has obtained a master’s degree in business administration as […]

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Taking control

Postal Service employees can participate in an upcoming webinar to learn about diabetes, a chronic health condition that affects more than 34 million people in the United States. The session, “Take Control of Diabetes,” will be held Tuesday, Oct. 13, at noon EDT. Participants will receive an overview of diabetes, including an explanation of the […]

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Hello there!

Tyler Balint enjoys being friendly. The Gordonsville, VA, rural carrier takes pride in delivering mail and packages to customers on his route — especially during the coronavirus pandemic, when many people are relying on the Postal Service to bring their medicine, supplies and other essential products. “It’s the little things that help keep our customers […]

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Honoring firefighters

Postal Service facilities that are open Sundays should fly the U.S. flag at half-staff on Oct. 4, which is National Fallen Firefighters Memorial Service Day. USPS facilities that fly the flag at all times and are closed Sundays should lower the flag to half-staff when the facility closes prior to National Fallen Firefighters Memorial Service […]

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In remembrance

President Donald Trump has ordered U.S. flags flown at half-staff to honor Supreme Court Associate Justice Ruth Bader Ginsburg, who died Sept. 18. Flags should be flown at half-staff until sunset on the day of interment. This date has not been announced. To fly the flag at half-staff, hoist the flag to the peak for […]

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Election education

The Postal Service has started a public information campaign as part of its ongoing effort to educate voters on the organization’s role in the mail-in ballot process and provide them with easily accessible guidance on how to successfully use the U.S. Mail to cast a vote. Every residential mailing address and PO Box will receive […]

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Improving transportation

Continuing work that began in June 2019, the Postal Service is aligning its surface transportation network as planned to help the organization improve service performance and move mail and packages more efficiently. “Aligning our surface transportation network will help us to better serve the evolving needs of our customers, particularly when it comes to the […]

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