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Under pressure

EAP offers counseling support 24/7

Despondent face-mask-clad man stares out window
The USPS Employee Assistance Program can help postal workers through troubling times.

Coronavirus. Quarantine. A Capitol besieged.

The stressors of this time are unprecedented, which is why the Postal Service wants to remind all workers that the Employee Assistance Program (EAP) is here for you around the clock, 365 days of the year. The service is free, voluntary and confidential.

Sessions are offered in several formats, including:

• Video counseling, allowing employees to meet with an EAP counselor through a video call;

• Online counseling, offering professional counseling anytime, anywhere, through a computer, tablet or smartphone;

• myStrength, an interactive, individually tailored application that helps users address topics like opioid recovery, depression, insomnia, mindfulness, anxiety and chronic pain; and

• Live webinars that explore topics such as emotional intelligence and navigating personal challenges.

A COVID-19 resource page is a recent addition to the website, and even a vast library of healthy recipes is provided.

You can contact EAP by phone at 800-327-4968 (TTY: 877-492-7341); online at; and by chat, accessed through the website.