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Here’s how USPS builds business connections

The latest episode of “Mailin’ It,” the Postal Service podcast, looks at the central role USPS plays in the mailing and shipping industry. The guest is Lindsey Taylor, the organization’s industry engagement and outreach director. The 23-minute episode, released Jan. 28, is available on Link and other postal websites, as well as most podcast platforms. […]

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USPS to participate in national day of observance

A national day of observance has been declared Thursday, Jan. 9, to honor former President Jimmy Carter, who died Dec. 29 at age 100. The Postal Service will suspend regular mail delivery, retail services and office activity on Jan. 9. There will be limited package delivery service on that day to ensure the organization does […]

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USPS Operation Santa launches online catalog

The Postal Service has introduced Santa’s Gift Shoppe, an online catalog — powered by Toys “R” Us — that USPS Operation Santa program participants can use to shop for gifts and ship them with just a click. USPS Operation Santa allows generous people from across the United States to help fulfill the holiday wishes of […]

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Improving the Postal Service’s ground game

The “Mailin’ It!” podcast’s latest episode focuses on the transformation of the Postal Service’s network, and how those changes have paved the way for new products and services, such as USPS Ground Advantage. The guest is Juan Nadal, the organization’s strategic sales and accounts executive director. The 23-minute episode is available on Link and other […]

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An enduring value

Mail is as relevant as ever to customers, marketers and the Postal Service’s bottom line, The Eagle magazine reports in its fall issue. The cover story examines how mail accounts for a large percentage of USPS revenue — despite a steep drop in volume from its height in the mid-2000s — thanks in large part […]

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Call this number to get USPS facility information during an emergency

The Postal Service is reminding employees and contractors to use the USPS National Emergency Hotline number to receive up-to-date information about facility closings, changes in reporting times and other workplace information during severe and inclement weather. The toll-free number, found on the back of most USPS employee badges, is 888-EMERGNC (888-363-7462). After dialing the number, […]

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Here’s what Link covered Oct. 20-26

Last week, Link offered you another reminder about the Hatch Act, the law that governs the political activity of all federal government employees. Under one provision of the law, employees are permitted to wear nonpartisan stickers and buttons urging people to vote, but wearing partisan political apparel is not allowed. We also told you about […]

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The customer was in the weeds

Letter Carrier Adam Benincosa was delivering mail recently in Roy, UT, when he spotted a customer in distress. The woman, Sherry Jarvis, was lying on the ground of her front yard and frantically waving and calling out for help. She had been stranded for hours but was unable to catch anyone’s attention. Benincosa rushed to […]

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A show of unity

The Postal Service dedicated its new Kwanzaa stamp Sept. 25 during a ceremony in Pittsburgh, where speakers praised the annual Pan-African holiday’s emphasis on diversity and unity. “The issuance of this Kwanzaa stamp is a powerful symbol of the enduring principles of the holiday,” said Roderick Sallay, the USPS director of legislative policy and strategy […]

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USPS announces no stamp price changes for January 2025

A recommendation by Postmaster General Louis DeJoy not to raise prices in January 2025 for market-dominant products — including First-Class Mail — has been approved by the Postal Service governors. Accordingly, the price of a stamp to mail a 1-once single-piece First-Class Mail letter will not increase.      The Postal Service’s operational strategies are designed to […]

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The changing of the green

USPS will release stamps on Friday, Aug. 16, that capture the drama of trees in a biochemical blaze of glory as they get ready for winter. The Autumn Colors stamps will be dedicated during the Great American Stamp Show in Hartford, CT. The leaves of deciduous trees appear green in spring and summer because of […]

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Employees can’t hire or promote a relative

The Postal Service is marking USPS Ethics Awareness Week by reminding employees that nepotism is prohibited in the workplace. Under the rules, USPS employees cannot hire or promote a relative, which is defined as a spouse, parent, child, sibling, aunt, uncle, cousin, niece, nephew, in-law, stepparent, stepsibling or half sibling. Employees are also prohibited from […]

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‘STAMP’ of approval

A Postal Service employee and his wife have created a work of art memorializing the COVID-19 pandemic that will become part of the organization’s historical collection. In March 2020, to boost the morale of his colleagues, Kevin Devaney, a distribution operations supervisor at the Boston Processing and Distribution Center, began displaying letters from customers expressing […]

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On the beat

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. When is the latest Postal Pulse employee survey scheduled to conclude? a) Friday, Aug. 23 b) Friday, Aug. 30 c) Friday, Sept. 6 d) Friday, Sept. 13 2. Fill in the […]

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The hunt for dead devices

The Postal Service is holding its second Equipment Scavenger Hunt, a contest to locate and return unused computer, retail, delivery and networking equipment. Participation is open to all employees in the chief retail and delivery officer’s organization. The scavenger hunt started Aug. 12 and will end on Sunday, Sept. 8. This year’s contest will have […]

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Letter-writing aid sparks debate

Letter writing is a skill many people begin learning in elementary school, but the potential threat artificial intelligence poses to putting pen to paper is now in the spotlight, thanks to a recent TV commercial. The Google advertisement, which aired during the 2024 Summer Olympics, showed a father encouraging his daughter to use the company’s […]

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Employees must follow the rules on using postal property

The Postal Service is marking USPS Ethics Awareness Week by reminding employees to follow the rules on using the organization’s property. Misusing postal property violates federal ethics rules and can result in discipline, fines, garnishment of wages and termination of employment. Employees should never: • Use a USPS-issued phone or work computer for an outside […]

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Here’s how USPS is modernizing its vehicles

In its latest episode, the “Mailin’ It!” podcast looks at the Postal Service’s efforts to modernize its delivery vehicle fleet. Justin Glass, the organization’s fleet management director, is the guest. The 24-minute episode, released Aug. 6, is available on Link and other postal websites, as well as most podcast platforms. […]

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Watch a video tribute to Dungeons & Dragons

The Postal Service has released a video about its new Dungeons & Dragons stamps. The Forever stamps commemorate the 50th anniversary of a game that tells a story of swords, sorcery and mythical battles. The stamps feature 10 designs that bring to life characters and creatures from this multiverse, including valiant warriors and fearsome dragons. […]

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Demings, Zollars nominated for USPS Board of Governors seats

President Joe Biden has nominated Val Butler Demings and William Zollars to be members of the USPS Board of Governors. Demings, a Florida resident, was a U.S. representative for the state’s 10th District from 2017 to 2023. Prior to that, she was a member of the Orlando, FL, Police Department for 27 years, serving as […]

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This week, USPS is focused on ethics

USPS Ethics Awareness Week, an annual campaign to educate employees on the importance of conducting themselves with integrity, will begin Monday, Aug. 12. Public opinion polls regularly show the Postal Service is the nation’s most trusted government agency. By focusing on ethics, the organization aims to honor the public’s trust and ensure that customers continue […]

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Here’s what Link covered Aug. 4-10

The Postal Service’s latest quarterly financial report topped Link’s headlines last week. The organization reported $18.8 billion in total operating revenue for fiscal year 2024’s third quarter (April 1-June 30), an increase of 1 percent compared with the same quarter one year earlier. We also covered the opening of the latest Postal Pulse employee survey; […]

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Roadside service

Rural Carrier Dennis Bergsbaken was driving recently in Pulaski, WI, when he spotted a car with a flat tire. He safely pulled over to assist the motorist and then went on his way. Later, the driver took to a local Facebook page to thank the Postal Service employee for going “above and beyond to help.” […]

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USPS seeks employees to appear in holiday ads

The Postal Service is inviting employees to audition for this year’s holiday advertising campaign. Employees who are selected to participate could be featured in TV commercials, print ads and more. No prior acting experience is required. The USPS Employee Casting website has instructions on creating and submitting audition videos and uploading a current headshot. Employees […]

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Gaining ground in a competitive market

Since the introduction of USPS Ground Advantage last year, the Postal Service has experienced a 375 percent increase in volume for packages over 1 pound, The Eagle magazine reports in its summer issue. Package volume has grown every fiscal quarter since Ground Advantage was launched in July 2023. The product’s simplicity, dependability and affordability have […]

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‘Microbiome Makeover’

Postal Service employees may participate in an upcoming webinar on how the gut microbiome affects brain health, the immune system and more. The session, “Microbiome Makeover: Gut Health,” will be held Monday, Aug. 12, from noon to 1 p.m. Eastern. Representatives from GEHA, a provider of health plans for federal employees, will lead the discussion. […]

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Here’s what Link covered July 28-Aug. 3

Link’s coverage of the Hank Aaron stamp dedication ceremony was a highlight of last week. The stamp honors the baseball legend who became famous for shattering records and breaking down racial barriers. “We hope this stamp serves as a reminder of Hank Aaron’s success on the baseball diamond and his work to champion equality,” said […]

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Not a garden-variety delivery

Rural Carrier Forrest Carrillo was delivering mail to a home in Yountville, CA, when he encountered an older customer on the ground in her garden. The woman, who was unable to lift herself, called out for help when she saw the Postal Service employee. The customer told Carrillo she had tripped over her flowerpots. While […]

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The dragons befriend us, the dungeons enthrall us

The Postal Service is celebrating 50 years of the Dungeons & Dragons role-playing game with the release of new stamps on Thursday, Aug. 1. The popular tabletop pastime invites participants to collaborate on an open-ended story guided by books, dice and their own imaginations. Players can imagine themselves as wizards, warriors and other adventurers in […]

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