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Heroes
Eric Momsen, Berlin, WI
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Mail
Carolyn Pitts, Norge, VA
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Quotables
Ashland, VA, Letter Carrier Tom Kennedy
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Election protection
Employee helps customer meet tight deadline
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Shipping showdown
Free shipping at center of retail competition
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In the running
USPS up for two industry awards
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Hispanic American Heritage Month
Annual commemoration begins Sept. 15
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Mail
Sandra Malak, Warrendale, PA
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Tips of the Day
Customer interactions
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Heroes
John Shoop, Bemus Point, NY
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Quotables
St. Louis Letter Carrier Clifton Brookings
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Worth the wait
Customer thanks USPS for message from the past
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Future focus
USPS relying on data and technology, trade journal reports
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Fond farewell
Retiring employee’s goodbye letter goes viral
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Fee factor
Don’t let expenses chip away at savings, experts warn
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Quotables
Topeka, KS, Customer Service Clerk Cheryl Lister
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Tips of the Day
Wrapping up Fiscal 2015
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Heroes
Heidly Ovalle, South Creek, FL
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Mail
Wilma Reyes, White Plains, NY
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Patriot Day
Flag requirements issued for Sept. 11
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Remembering 9/11
New York employee led co-workers to safety
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Handle with care
‘POV’ highlights what to do when packages get damaged
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Global glamour
USPS, PostNord celebrate new Ingrid Bergman stamps
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Heroes
Casey Stevens, Anaheim, CA
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Mail
Sheryl Key, Lost Springs, KS
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Tips of the Day
Completing LMS courses
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Quotables
Elizabeth City, NC, Custodian Ron Harrington
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Scanning scorecard
National performance improves
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Status updates
Notifications offered for packaging supply orders
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Raising awareness
Sept. 10 is World Suicide Prevention Day