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Getting ready
‘POV’ focuses on customer service as holidays near
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Veterans Day
USPS workforce includes 113,000 veterans
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Now open
Open season benefits enrollment period begins
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Heroes
Angie Quintanilla, Eau Claire, MI
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Tips of the Day
Defusing angry customers
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Quotables
Syndicated newspaper columnists Bob and Joy Schwabach
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Mail
Angela Hartwell, Lake Worth, FL
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Seasonal sales
Employees learn to generate holiday leads
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Go big
Webinar to highlight Bound Printed Matter
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Veterans Day reminder
POW-MIA flag should be raised Nov. 10
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Package projections
Postal Service, others predict busy holiday season
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Quotables
Fort Myers, FL, Postmaster Leroy Middleton
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Heroes
Santhus Knighten, Jacksonville, FL
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Tips of the Day
Making stop pay requests
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Mail
Benjamin Lovato, Lower Lake, CA
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Our season returns
USPS to deliver 15.5 billion holiday mailpieces
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To catch a crook
USPS employee discovers 1930s-era criminal books
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Box, interrupted
Service lets customers redirect packages, correct errors
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Finding their voices
TV show inspires career conference competition
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Heroes
Tia Miinch, Jackson, MO
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Mail
Dave Helton, Youngstown, OH
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Quotables
Mid-Carolinas District Acting Marketing Manager Craig Kinlaw
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Tips of the Day
Ensuring LMS course credit
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Scanning scorecard
USPS reaches another performance milestone
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Right track
New application follows mail products through network
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Count on us
Employees share holiday hopes in new video
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At your fingertips
Open season information available online
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Tradition of giving
Employees encouraged to participate in CFC
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Tips of the Day
Encrypting emails
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Heroes
Joseph Biss, Matamoras, PA,