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Mail
Norman Simons, Forest Park, IL
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Tips of the Day
Need a duplicate W-2?
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Heroes
William Belch, Rochester, MN
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Social stars
Updates offered on two carriers who gained online fame
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Postal Bulletin
New issue features open season information
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Know your data
Tips offered for different types of information
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In the pink
Southern Area leads nation in breast cancer stamp sales
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Surprise packages
USPS helps company deliver ‘Christmas every month’
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Heroes
Craig Hall, Houston, TX
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Quotables
Lindenhurst, NY, Postmaster David Mannino
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Mail
Tracy Calhoun, Hawthorn, PA
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Tips of the Day
Jump start your career
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Third act
New USPS holiday TV commercial debuts
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Scanning scorecard
National performance remains consistent
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Heroes’ corner
Houston employee answers cries for help
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Voting victories
USPS processes mail-in ballots during recent elections
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Mail
Judy Buffalo Head, Ponca City, OK
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Quotables
Jefferson City, MO, Retail Associate Shane Kleffner
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Tips of the Day
What are HDHPs?
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Heroes
Brian Ball, Oak Hill, WV
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Good sorts
New York plant exceeds package-sorting expectations
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Service before self
USPS retiree recalls World War II heroics
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At ease
Use PostalEASE to update health care options online
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Getting ready
‘POV’ focuses on customer service as holidays near
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Veterans Day
USPS workforce includes 113,000 veterans
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Now open
Open season benefits enrollment period begins
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Heroes
Angie Quintanilla, Eau Claire, MI
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Tips of the Day
Defusing angry customers
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Quotables
Syndicated newspaper columnists Bob and Joy Schwabach
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Mail
Angela Hartwell, Lake Worth, FL