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Quotables
Richmond, VA, Postmaster Howard O’Connor
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Tips of the Day
What’s VCODE?
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Secrets of their success
Top districts share Priority Mail tips
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One for all
Districts centralize recycling, slash costs
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Product promoters
USPS honors three employees
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Portrait of an author
New stamp honors Henry James
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Don’t ignore it
Employees should report phishing attempts
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Tips of the Day
Defusing angry customers
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HeroesLisa Wolfgang, Hegins, PA
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Mail
Vivian Evans-Mayes, Clearwater, SC
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Quotables
Delivery Operations VP Kevin McAdams
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Presidential praise
Boy’s kind deed earns Obama's accolades
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To grandmother’s house
Dear Abby letter prompts postal praise
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Sense of wonder
Fans eagerly await Wonder Woman stamps
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Life cycle
Employee takes annual ride across Iowa
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Tips of the Day
Money order inquiries
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Mail
Monte Wingo Jones, Forrest City, AR
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Quotables
St. Louis Postmaster Cathy Vaughn
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HeroesBrandon Spencer, Clinton, IA
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Box scores
Contest helping USPS generate sales
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Standard setters
USPS breaks Standard Mail records
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Bin it to win it
Post Office honored for recycling success
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Steady pace
Employee, wife mark running milestone
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Quotables
Mullins, SC, Letter Carrier Randolph Vereen
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HeroesAlex Pachter, Charlotte, NC
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Tips of the Day
USERRA training
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Mail
Danny Smith, Kansas City, MO
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Scanning scorecard
Western reclaims first place among areas
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People power
USPS workforce a top priority, Williamson says
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On the rise
Direct mail increasingly popular, report states