“Seat belts do more than reduce the severity of injuries [during a crash]. They also assist the driver in maintaining control of the vehicle in emergency situations. The use of seat belts is the responsibility of every postal driver.” […]
Chicopee, MA, Letter Carrier Heinz Hochrein was delivering mail recently when he saw a customer exit a house, trip and fall. Hochrein helped the man up and back into his residence. After the man declined medical assistance, Hochrein continued on his route. […]
A customer’s telephone experience with USPS matters. Employees should answer calls within three rings, be polite and thank customers for their business. […]
The latest TV ads featuring Postal Service employees haven’t started airing, but one star is already experiencing her 15 minutes of fame. San Angelo, TX, Letter Carrier Megan Beecher was profiled this week by her hometown newspaper, the Standard-Times, as well as a local TV newscast. In both interviews, Beecher recalls being chosen for the […]
Two Corporate Communications employees were honored this week for helping the Postal Service promote its social responsibility and sustainability efforts. Sr. Public Relations Representative Darleen Reid and Western Area Communications Programs Specialist David Rupert each received awards for their work on behalf of the recent Consumer Electronics Show, where the Postal Service exhibit received widespread […]
USPS has introduced a mobile-friendly version of Link, its daily news service. Employees can go to link.usps.com to see the latest stories and videos on their work or personal smart phones and tablets. This will help USPS deliver news to employees who don’t have regular access to postal computers. “The new mobile version of Link […]
The Postal Service reminds employees to not misuse their USPS computers during the March Madness NCAA basketball tournament. Employees should adhere to Postal Service standards and policies regarding computer and social media usage. Here are things to avoid: Don’t upload unauthorized software onto USPS computers, including games and screensavers. Don’t make unauthorized configuration changes. This includes […]
The National Postal Forum, the mailing and shipping industry’s largest annual conference, will be held March 20-23 in Nashville. This year’s theme will be “Tune in to Success.” The agenda includes sessions with the Postal Customer Councils and industry focus groups March 20, followed by PMG Megan J. Brennan’s keynote address March 21 and a presentation […]
Only senders in the United States can file an international inquiry when an article is lost or damaged. Inquiries must be filed within 60 days of the mailing. Call the Customer Care Center at 800-222-1811 to initiate an inquiry. The Accounting claims page has more information. […]
“I deliver packages and letters that help customers stay in touch with their friends and family. [My] work is a necessary part of our community.” […]
I loved the “Pen to paper” story about Wysox, PA, Postmaster Penny Horton and Retail Associate Penny Brown and their efforts to get people to write more letters. […]
Lincoln Park, MI, Letter Carrier Nickolas Gilley was delivering mail recently when he smelled natural gas coming from a house. He alerted a neighbor, who called the gas company. After the leak was repaired, the neighbor contacted the Post Office to thank Gilley. […]
More than 21 percent of Easter shopping will take place online this year, according to projections released this week by the National Retail Federation. Easter-related online sales have almost doubled since 2007, when the federation began tracking spending. This year’s purchases could give another lift to the shipping sector since most online orders are delivered […]
The Postal Bulletin’s latest issue highlights the Postal Service’s communications plan for Election Mail. The coverage includes lists of important dates, frequently asked questions and online resources. Other highlights include key messages, an explanation of the differences between Election Mail and Political Mail, and an overview of states that conduct voting by mail. The March […]
When 83-year-old Melida Butler’s memory began to fail and rheumatoid arthritis made simple tasks painful, her son Marcus Waller, a USPS mail handler, put his personal life on hold to become her primary caregiver. “I’m playing this all by ear,” Waller told The Wall Street Journal last week. According to the National Alliance for Caregiving, […]
Obi-Wan Kenobi didn’t always feel the Force, according to a newly uncovered letter from a long time ago. While filming the original “Star Wars” movie in 1976, Alec Guinness, the accomplished, Shakespearean actor who portrayed Obi-Wan, wrote to a friend to express his behind-the-scenes frustrations. “Can’t say I’m enjoying the film, new rubbish dialogue reaches […]
USPS has resumed direct transportation of mail service with Cuba for the first time in more than 50 years. Customers in the United States can send the following types of mail to Cuba: First-Class Mail International items, such as postcards and letter-size envelopes; First-Class Package International Service items; Priority Mail International Flat Rate Envelopes; and […]
Today’s hero is featured in a full-length article. […]
Total mail visibility (TMV) allows customers to track the movement of mail from creation to acceptance, processing and delivery. TMV relies on data generated from barcode scanning and individual pieces. […]
“These vehicles will offer more space for delivery personnel and more flexibility for package delivery. The vans have … enough space for the driver to stand inside the vehicle to sort packages.” […]
Thank you, Glenn Corbett, for your true act of patriotism and respect. As a veteran, I’m delighted to see a co-worker exemplify what it means to be postal proud. […]
USPS had $1.3 billion in controllable income during the first quarter, up from $1.1 billion one year earlier, Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video. “The credit belongs to our hard-working and dedicated employees,” Corbett says. Other factors include revenue innovations, continued growth in the package business and the […]
Bargaining employees will soon receive a hyperlink that will allow them to complete the Postal Pulse survey at a USPS computer while on the clock. “We want to make it as easy as possible for employees to let their voice be heard,” said Employee Engagement Executive Director Kelvin Williams. “Employees can use the link to […]
The National Archives recently discovered a rare letter written by poet and journalist Walt Whitman on behalf of a dying, illiterate Civil War soldier. “It’s just simply stunning,” Jackie Budell, an archive specialist, told The Washington Post last week. Whitman regularly visited wounded soldiers and penned letters for them. The newly discovered note, dated Jan. 21, […]
Postal Service employees can learn about long-term care and retirement planning by participating in three forthcoming webinars. Long Term Care Partners, the company that manages the Federal Long Term Care Insurance Program (FLTCIP), will hold the sessions. The schedule: Wednesday, March 16: FLTCIP, part 1 of 2. This session will help employees understand the importance […]
Lockport, NY, Letter Carrier Norma Trapper was delivering a package to a customer recently when she smelled gas coming from a meter near the front door. The customer called the utility company, which replaced the faulty meter within two hours. Trapper’s actions saved the family from a potentially devastating event, the customer wrote in a […]
What a wonderful gesture by Letter Carrier Glenn Corbett. We have great employees. […]
Employees who need a duplicate W-2 form can use PostalEASE to print or request a reprint. Employees also can request a duplicate form by calling the employee self-service line at 877-477-3273 and selecting option 1. The Accounting site has additional information. […]
Today’s hero is featured in a full-length article. […]
“I treat every vehicle as if my family member is going to drive it.” […]
Read More… from Greensboro, NC, Automotive Technician Jim Merique